Frequently Asked Questions

What is the difference between 1-day sessions and Week of Welcome (WoW)? Our NSO 1-day sessions are a day-long orientation program that takes place the end of July and early August. In comparison, Week of Welcome (WoW) is offered the week before classes start. The curriculum covered at 1-days is also offered during WoW. However, we also add more sessions to our WoW programming with the students coming from neighbor islands and out-of-state in mind. Either program will help you transition smoothly into UHM so we encourage you to sign up for the program that works the best for your schedule.

If I attend NSO, where does the program take place?
Most of our NSO sessions are held at the UH Manoa Campus Center (unless otherwise noted on the schedule). Typically, our 1-day sessions start at 8:00am (check-in opens at 7:45am) and ends at 5:00pm with optional activities to follow. Week of Welcome typically begins the afternoon of the Tuesday before Fall semester classes begin.

Is it mandatory? Do I need to attend?
Attending NSO is not mandatory. However, we strongly encourage students and their families to attend.

Do students and parents/guests attend the same orientation?
No. Although our 1-day sessions for parents & family members and incoming students are offered on the same day, students and their family members & guests are separated after breakfast is served. Parents and family members (including siblings of incoming students) are escorted to their program which is in a nearby location.
If you feel it is important to attend the same sessions as your student, Week of Welcome might be a better option for you as the sessions are offered conference style.

Which orientation should students attend?
For students residing on O'ahu, we recommend attending a 1-day session. Students coming from neighbor islands and out-of-state are recommended to attend our Week of Welcome (WoW). However, any incoming student can register for the program that suits their needs the best.

What is the difference between Week of Welcome (WoW) and the programs provided by Residential Life?
Week of Welcome or WoW is an orientation opportunity coordinated under the leadership and guidance of the Office of Student Life and Development. Any and all programming being offered as Warrior Welcome in the residence halls is conducted by Student Housing Services (SHS). NSO and SHS endeavor to offer programming both on campus and in the residence halls that does not conflict. Thus, WoW programming takes place during the day while residence hall programming is offered in the evening. In order to participate in WoW programming, a registration form must be completed along with a registration fee of $125. Thus, students who live in the residence halls are not automatically able to attend WoW programs.

For more information regarding Manoa Move-in and Warrior Welcome, please contact Student Housing Services.

Phone: (808) 956-8300

When are the NSO session dates for students and parents/guests?
NSO session dates are posted on our website here:

How many spaces are available for each 1-day session?
For 2016, we have 144 spots available for student sessions and 64 spots available for parents/guests.

Can I add a parent/guest to my reservation?
Yes. Once you register your own attendance for NSO, you will have the option to add a parent/guest.

How can I cancel my reservation/get a refund?
Our refund and cancellation policy can be found here

How do I pay for NSO?
NSO registration is done completely online. Once you fill out the information on our web form, you will be taken to a page that will allow you to pay. We strongly encourage you to pay your NSO fees when you register as spaces fill up very quickly. If you register for NSO and do not pay, your registration will be cancelled after 7 business days.

Is there a deadline to sign-up for NSO?
There is no deadline to sign-up for NSO. However, because space is limited for each session, we recommend you sign-up and pay as soon as registration opens.

Does financial aid cover NSO?
No, financial aid will not cover NSO registration fees.

What is the cost to attend NSO?
1-day sessions Students:
Freshmen: $100
Transfer: $75
Parents: $55 for the first parent/guest, $25 for additional guests

Week of Welcome:
Students: $125
Parents: $125 for the first parent/guest, $90 for additional guests

What is Week of Welcome? What happens during that week?
Week of Welcome (WoW) is a 3-day orientation that takes place prior to the first day of classes. During WoW, we provide numerous workshops that participants get to choose from based on their interests. We also offer campus tours and a Resource Fair for participants to learn more about UH Manoa and what the campus has to offer. Throughout the week, you will get a chance to interact with other students as well as our NSO Leaders and staff.

When can students move-in to their student housing?
Move-in dates vary for students before the start of school. For exact dates, we recommend you visit the Student Housing Services. or contact their office via phone (808-956-8177) or email (

When will I get my early registration PIN number?
Once you register for NSO and pay by the deadline, your assigned PIN number and instructions will be emailed to you prior to the registration date. Priority PIN registration typically takes place in August before regular registration opens.