Reservation Form Instructions

There are 2 steps to making a reservation for an orientation session: 1) complete the on-line reservation form and 2) submit payment. Please follow the instructions for each step below.

  1. 1) ONLINE RESERVATION FORM: Complete the online reservation form. An incomplete form will delay the process of your reservation.

    • The reservation form covers one (1) student, one (1) parent or guardian, and up to five (5) guests (additional family members or guardians).

    • Parents/Guests MAY NOT attend the Student Program. Any parents, guardians, or other guests must reserve a space in our Parent Program.

  2. 2) PAYMENT: We accept cash, check or money order payable to "University of Hawaii", or credit card. Only after you have previously completed the reservation form.

    1. Pay ONLINE with a credit card. Once you have completed your reservation form, you will have the option to pay using this method.

    2. MAIL or DROP-OFF a note with your Name, UH ID Number, and your full payment by cash, check or money order payable to "University of Hawaii" to:
        New Student Orientation
        University of Hawai'i at Manoa
        2465 Campus Road, CC208
        Honolulu, HI 96822

Your reservation form AND full payment must be received before your reservation can be processed. If payment is not received within 7 days, your reservation will be cancelled.

Once payment is made, you will receive an EMAIL CONFIRMATION at your UH email address (For parents and family members, confirmation will be sent to the email address provided when you registered) after we have received and processed your reservation form and payment. If you do not receive a reservation confirmation email within 7 days of your registration and payment, please email us at or call us at 808-956-3667.

Changes in orientation dates, cancellations, and refunds are subject to the NSO Change and Refund Policy. Please contact us by phone at (808) 956-3667, or by email at