University of Hawaii Community Colleges
Academic Support Annual Report of Program Data (ARPD)

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Review Year: College: Program:

College: Kapiolani Community College
Program: Testing Services

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Part I: Program Quantitative Indicators

Overall Program Health: Cautionary

Student and Faculty Information Program Year  
10-11 11-12 12-13
1 Annual Unduplicated Student Headcount   11,628 11,181  
2 Annual FTE Faculty   258 251
2a Annual FTE Staff   197 195
3 Annual FTE Student   4,767 4,680

Demand Indicators Program Year Demand Health Call
10-11 11-12 12-13
4 Number of placement test sessions administered per year per student FTE   1.0 1.2 Healthy
5 Number of Distance Learning tests administered per year per student FTE   1.9 2.1
6 Local campus tests proctored per year per student FTE   6.2 6.4

Efficiency Indicators Program Year Efficiency Health Call
10-11 11-12 12-13
7 Number of test sessions administered per FTE testing center staff     9,338 Unhealthy
8 Annual operational testing center budget allocation per number of test sessions administered   $0 $4

Effectiveness Indicators Program Year Effectiveness Health Call
10-11 11-12 12-13
Satisfaction measurements using Common Survey questions Cautionary
9-1 The hours at the Testing Center meet my needs     88.1%
9-2 The atmosphere at the Testing Center is conducive to testing     80.4%
9-3 The services at the Testing Center are satisfactory     93.5%
9-4 My test was administered in a timely and efficient manner     93.5%
Last Updated: November 12, 2013