University of Hawaii Community Colleges
Academic Support Annual Report of Program Data (ARPD)

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Review Year: College: Program:

College: Leeward Community College
Program: Testing Services

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Part I: Program Quantitative Indicators

Overall Program Health: Not Yet Applied

Student and Faculty Information Program Year  
10-11 11-12 12-13
1 Annual Unduplicated Student Headcount   10,050 10,050  
2 Annual FTE Faculty   186 186
2a Annual FTE Staff   187 194
3 Annual FTE Student   4,289 4,345

Demand Indicators Program Year Demand Health Call
10-11 11-12 12-13
4 Number of placement test sessions administered per year per student FTE   1 1 Not Yet Applied
5 Number of Distance Learning tests administered per year per student FTE   0.5 2
6 Local campus tests proctored per year per student FTE   1.6 0

Efficiency Indicators Program Year Efficiency Health Call
10-11 11-12 12-13
7 Number of test sessions administered per FTE testing center staff     3,603 Not Yet Applied
8 Annual operational testing center budget allocation per number of test sessions administered   $4 $6

Effectiveness Indicators Program Year Effectiveness Health Call
10-11 11-12 12-13
Satisfaction measurements using Common Survey questions Not Yet Applied
9-1 The hours at the Testing Center meet my needs     92.6%
9-2 The atmosphere at the Testing Center is conducive to testing     96.2%
9-3 The services at the Testing Center are satisfactory     97.2%
9-4 My test was administered in a timely and efficient manner     97.4%
Last Updated: December 4, 2013

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