University of Hawaii Community Colleges
Instructional Annual Report of Program Data (ARPD)

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Review Year: College: Program:

College: Kauai Community College
Program: Auto Body Repair and Painting

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The last comprehensive review for this program was on 2008, and can be viewed at:

Program Description

The Auto Body Repair and Painting program at Kaua‘i CC provides open access, post-secondary education to qualified students.  Students and technicians of the auto body repair and painting industry develop and use critical thinking to diagnosis and repair today’s hi-tech vehicles.

ABRP faculty provide students a caring environment of intellectual stimulation that challenges them to be life-long learners.  The many facets of the auto body repair and painting industry and the challenges associated with them leads to a personally fulfilling life.  

Part I. Quantitative Indicators

Overall Program Health: Cautionary

Majors Included: ABRP

Demand Indicators Program Year Demand Health Call
09-10 10-11 11-12
1 New & Replacement Positions (State) 16 15 26 Unhealthy
2 *New & Replacement Positions (County Prorated) 1 2 1
3 *Number of Majors 15 13 16
4 SSH Program Majors in Program Classes 238 139 217
5 SSH Non-Majors in Program Classes 50 6 94
6 SSH in All Program Classes 288 145 311
7 FTE Enrollment in Program Classes 10 5 10
8 Total Number of Classes Taught 8 7 7

Efficiency Indicators Program Year Efficiency Health Call
09-10 10-11 11-12
9 Average Class Size 13.6 6.9 16.1 Healthy
10 *Fill Rate 86% 46% 100%
11 FTE BOR Appointed Faculty 1 1 1
12 *Majors to FTE BOR Appointed Faculty 14.5 13 15.5
13 Majors to Analytic FTE Faculty 18.6 16.0 22.0
13a Analytic FTE Faculty 0.8 0.8 0.7
14 Overall Program Budget Allocation $164,060 $179,892 $100,686
14a General Funded Budget Allocation $164,060 $119,921 $87,599
14b Special/Federal Budget Allocation $0 $55,795 $0
14c Tuition and Fees Not Reported Not Reported $12,012
15 Cost per SSH $570 $1,241 $324
16 Number of Low-Enrolled (<10) Classes 0 6 0

Effectiveness Indicators Program Year Effectiveness Health Call
09-10 10-11 11-12
17 Successful Completion (Equivalent C or Higher) 85% 94% 90% Cautionary
18 Withdrawals (Grade = W) 6 1 3
19 *Persistence (Fall to Spring) 65% 67% 75%
20 *Unduplicated Degrees/Certificates Awarded 1 7 2
20a Degrees Awarded 0 2 0
20b Certificates of Achievement Awarded 0 3 0
20c Advanced Professional Certificates Awarded 0 0 0
20d Other Certificates Awarded 2 13 3
21 External Licensing Exams Passed Not Reported Not Reported Not Reported
22 Transfers to UH 4-yr 0 0 0
22a Transfers with credential from program 0 0 0
22b Transfers without credential from program 0 0 0

Distance Education:
Completely On-line Classes
Program Year  
09-10 10-11 11-12
23 Number of Distance Education Classes Taught 0 0 0  
24 Enrollment Distance Education Classes 0 0 0
25 Fill Rate 0% 0% 0%
26 Successful Completion (Equivalent C or Higher) 0% 0% 0%
27 Withdrawals (Grade = W) 0 0 0
28 Persistence (Fall to Spring Not Limited to Distance Education) 0% 0% 0%

Perkins IV Core Indicators
Goal Actual Met  
29 1P1 Technical Skills Attainment 90.10 100.00 Met  
30 2P1 Completion 45.00 66.67 Met
31 3P1 Student Retention or Transfer 56.00 60.00 Met
32 4P1 Student Placement 51.00 60.00 Met
33 5P1 Nontraditional Participation 16.25 20.00 Met
34 5P2 Nontraditional Completion 15.15 16.67 Met
Last Updated: August 6, 2012
Glossary | Health Call Scoring Rubric

Part II. Analysis of the Program

Demand Indicators: Unhealthy

The current enrollment reflects students in these categories:

Similar to other programs at KCC, this program experienced an increase in participation which was 42% (an increase of 11 additional students), primarily due to the economy being in recession.

While this indicator is `Unhealthy,’ the numbers contradict this indicator:

As an example, `Number of Majors’ increased from 13 to 16 in addition to the other indicators listed.  The missing information here is that while the students are advised to apply for their Certificates of Achievement as they complete each program sequence during each semester, they instead prefer to wait until the end of their completion and apply for the certificates and Associate of Science degree at the same time and, upon graduation.

In discussions with auto body repair and painting business owners, due to the economy and cut in employee work hours, many potential customers choose to not repair/fix and/or paint their vehicles because it is not a priority, not affordable, or is within their budget.  Instead, they prefer to make sure that the vehicle’s engine is working properly so that they are able to get the owner to work or another activity.


Efficiency Indicators: Healthy

Because of the demand of the program, the faculty and staff continue to insure that they deliver a program that provides a high quality instruction, up-to-date lab facilities, and, other support services to insure the overall success of each student.  Additionally, because the faculty and staff develop a one-to-one mentorship/relationship with each student, this rapport contributes to the student’s overall experience and success which the college can stand by in meeting and exceeding industry expectations.  Throughout the semester, each student meets with the instructor and staff to insure positive academic progress is being made on a daily and weekly basis, and address any deficiencies which may prevent the student from achieving success.  Also, because the faculty has a very good working relationship with the industry and are known for the program and standards, the program is able to have good referrals and testimonials by students and business owners.


Effectiveness Indicators: Cautionary

In spite of the slow recovery of the economy and household budgets contain to remain at their present levels for consumers; the program is still able to remain steady in insuring the success and completion of the students throughout the certificate and degree process.  At an average of 89.67% (85% + 94% + 90% = 269/3), the program continues to provide both the students and industry graduates/workers a course of student that will eventually provide the graduate a skill set in order to obtain a job and which will eventually, lead to a career.  What the students as graduates of the program bring to industry is an academic program that has a hands-on/practical approach in teaching methodology, incorporates curriculum that students can challenge themselves, has appropriate lab facilities, tools and equipment, and, who are encouraged, upon graduation to take the Automotive Service Excellence (ASE) Certification which is the industry standard.  As the curriculum is aligned closely with the ASE, the faculty and staff are confident that the students who complete the program are prepared to take the Certification, and, will successfully pass it.  However, in the meantime, graduates of the program, prefer to get a job first, apply what they have learned, and, eventually, take the exam and, become recognized in their profession along with the appropriate pay scale and advancement. 

Part III. Action Plan


UH System Goals, Kaua‘i Community College Goals, and Strategic Goals

Program Goals

UH Goal 1:  Educational Effectiveness and Student Success

KCC Goal 1: Access &

KCC Goal 2: Learning and Teaching

Strategic Goals: Student Recruitment, Retention and Success of All Students and Particularly

o    Native Hawaiian students

o    Increase success of Remedial/Develomental Students

o    Non-traditional Students in Career and Technical Programs

o    Increased Completion of Degrees, Certificates, and Licensure

o    Improve partnerships with K-12 to improve college preparation and to ensure that students are aware of specific opportunities that KCC provides


Relevant Curriculum Development

o    Sustainability/Green Jobs

o    Health

o    DOE-KCC English Alignment

o    Increase and improve design and delivery of distance education offerings

o    Increase transfer rates by strengthening four-year pathways, particularly in STEM fields


Completion of               

o    Course Student Learning Outcomes (CLOs)

o    Program Learning Outcomes (PLOs)

o    Institutional Learning Outcomes (ILOs)

o    Course Action Forms (CAFs)


Assessment Activities and Analysis


Ensure quality, relevancy, and currency of curriculum to meet the needs of our diverse student population and community.

UH Goal 2:  A Learning, Research and Service Network

KCC Goal 3: Workforce Development & KCC Goal 5: Community Development

Strategic Goals: Increased Job Placement and/or Performance through

o    Revised or New Curriculum

o    Better Coordination with Business and Industry


Ensure quality, relevancy, and currency of curriculum to meet the needs of our diverse student population and community.

UH Goal 3:  A Model Local, Regional and Global University

KCC Goal 6 Diversity

Strategic Goals:

o    Fostering Global Understanding and Intercultural Competence

o    Increased Enrollment and Success of International Students


UH Goal 4:  Investment in Faculty, Staff, Students and Their Environment

KCC Goal 4: Personal Development

Strategic Goals:

o    Professional Development Directed to Any of the Above Goals

o    Enriching Student Experience, Particularly Directed to Any of the Above Goals

o    Increasing the Efficiency, Effectiveness and Sustainability of the KCC Environment

Faculty participate in professional development to keep abreast with changing technologies and in the automotive industry.

UH Goal 5:  Resources and Stewardship

KCC Goal 5 Community Development

Strategic Goals:

o    Reduce Deferred Maintenance

o    Address Health and Safety Issues

o    Promote Sustainability

Ensure quality, relevancy, and currency of curriculum to meet the needs of our diverse student population and community.

Action Plan



Program Goal

Action Plan





Indicator of Improvement

PLO Impacted


ABRP Program Goal:

Ensure quality, relevancy and currency of curriculum to meet the needs of our diverse student population and communi-ty.


1.  Re-evaluate off-cycle program for ABRP, AMT, ETRO and other trades.

ABRP/AMT faculty, Dean of Instruction, Student Services time.

Trades faculty, DOI and Student Services Time

Fall 2012

Data will be collected to improve program curriculum and will be able to track success of remedial pathways and be able to track students towards the ABRP/AMT program.


Increase number of certificates and degrees to more than 12.


The new curriculum will be offered twice before any new changes are developed and implemented after collecting information and data.  On-going.

ABRP Program Goal

2.  Develop an Advisory Board to survey effectiveness of the program.


ABRP/AMT instructors, lecturers and Advisory Board members.


Funding for food.

ABRP instructors, lecturers, Advisory Board.

Spring 2011

Advisory Committee surveys the SLO’s of the program and uses it as a tool to measure the effectiveness of the students’ work in industry.

Increase number of majors to more than 10.



KCC Goal 1&2:


Access & learning and teaching


Nontraditional students in CTE Programs


ABRP Program Goal

3.  Re-evaluate Women in Technology program.




New 2011 Request

ABRP faculty,  lecturer, Student Services and workforce.



ABRP faculty,  lecturer and Student Services.

Fall 2010 off-cycle entry and Fall 2011 regular program entry.

Women completing certificates and degrees and preparing for high skills and high wage careers.


Improve Perkins Indicators for F09 Non trad students 5P1 and 5P2 to meet goal of 25%.


A pool of students of different genders in ABRP/AMT/ETRO and other Trades programs. 


Need to recruit more women in Trades.


Writing Perkins grants.



ABRP Program Goal

4.  Continuing Professional Develop-ment





Funds needed for travel, workshops, per diem, and certification exams.



ABRP faculty, lecturer.


Knowledge of changing technologies will be able to incorporate materials into curriculum certifications.


Increase number of majors to more than 10.


Increase the number of degrees and certificates beyond 12.


A-D are on going.



KCC Goal 1, 2,


Access & learning and teaching and


KCC Goal 4
Personal Development


ABRP Program Goal

Seek professional development on:

A.  Hybrid vehicles

B.  NACE Expo


(ABRP Trade Show)


New 2011 request







Per Diem:

Total @ $2,500





FTE ABRP Lecturer

Fall 2010

FTE & lecturer will gain knowledge of Hybrid vehicles and specialty information regarding collision repair methods in Hybrid vehicles.  Concern on health and safety issues on Hybrid components found in this vehicle.


F09 Improve persistence rate to 100%.


Increase number of majors to more than 10.


Increase the number of degrees and certificates beyond 12.


A.  Knowledge of Hybrid systems.


B.  Fall 2012




ABRP Program Goal

5.  Upgrade ABRP lab electrical power.

Electrical company needed for appraisal and upgrading of electric power. Repair and maintenance monies.

ABRP faculty


Electrical Company

Fall 2007

Due to the increase of ABRP students, more electric power is needed for more welding stations.


Completed Summer 2009

ABRP Program Goal

6.  Upgrading of ABRP welding equipment.


ABRP/AMT faculty, Advisory Board members

Fall 2010

Increase welding skills in ABRP/AMT program, increase number of students completing certificates and degree using high-tech welding equipment to weld different alloys and high-strength steels found on vehicles today.



ABRP Program Goal

7.  Develop detailing for 2nd semester off-cycle program ABRP classes.

Monies to pay lecturer $1,200/credit

ABRP instructor

Fall 2010 -

Spring 2011

This is designed for ABRP off-cycle program.


Increase number of majors to more than 10.



ABRP Program Goal

8.  Strengths and weaknesses of faculty and future staffing needs.

A.  Funding for FTE instructor or FTE lecturer for ABRP/AMT

B.  Instructor will know characteristics and work habits.

C.  Women in Trades workshop.

ABRP/AMT FTE and counselor.

Fall 2010-Spring 2011

A.  FTE ABRP will be Div. Chair 2006-2008.

B.  Second FTE instructor/lecturer can instruct a percentage of the FTE for ABRP and help with  maintenance of the shop equipment for ABRP/AMT.

C.  FTE/lecturer will impact the number of students completing certificates and degrees in ABRP/AMT and number of students enrolling in the off-cycle and women in technology programs.


Increase number of majors to more than 10.


Increase the number of degrees and certificates beyond 12.


F09 Improve persistence rate to 100%.


We will have a pool of students and gender in various stages of preparation for both ABRP and AMT programs.  On-going.

ABRP Program Goal

9.  Upgrading of ABRP welding equipment (second welder).


ABRP/AMT faculty, Adv. Board members

Spring 2009

Increase welding skills to complete student satisfaction.



ABRP Program Goal

10.  Welding gases for new welders

4 oxygen bottle - $400

2 acetylene bottle - $250

2 argon bottle - $300

4 argon/CO2 - $500

Total:  $4,700

ABRP faculty, Adv. Board members

Fall 2010

Increase welding skills.  Also increase number of students completing SLOs.


F09 Improve persistence rate to 100%.



ABRP Program Goal

11.  Lap tops for PowerPoint presentation and digital camera.

Lap top - $2,200

Camera - $1,200

ABRP faculty, counselors and Adv. Board members

Fall 2009

Curriculum delivery through PowerPoint presentation.  Pictures of students in action and of projects completed.



ABRP Program Goal

12.  4 classroom tables and 24 chairs

4 tables @ $475 ea.  25 chairs @ $120 ea.

ABRP faculty, KCC faculty, counselors, and others who use the classroom.

Fall 2009

Students are currently sitting on yellow grade school type desk/chairs.  It is small and made for small students.  It is very uncomfortable.  The class is using some of the disposed chairs from other programs.




13.  Specialty tools, hand tools, equipment breakage

Special tools at $5,500.

FTE faculty and tool vendors.

Fall 2010

Students will be able to use the latest of tools in order to complete SLOs in a timely method.


F09 Improve persistence rate to 100%.



ABRP Program Goal

Safety and Health

Paint storage cabinet, $2,500.

ABRP faculty

Fall 2010

Paint materials can be stored in a safety cabinet for the safety.


Done RDP Grant

ABRP Program Goal

14.  Safety and Health

$2,500 approx/year

ABRP faculty


Monitor carbon monoxide levels for breathing apparatus.



ABRP Program Goal

15.  AllData software


ABRP faculty and vendors

Update annually

Students can get information on repair procedures.



ABRP Program Goal

16.  Computer and printer for classroom (2 ea)


ITS and ABRP faculty

Fall 2011

Students will be able to work on various types of vehicles, prices, and procedures in changing various parts.



KCC Goal 1& 2: Access & learning and teaching


Remedi-al/ Develop-mental


ABRP Program Goal

17. New 2011:  Retention Initiative with IS 103

None req’d.

ABRP Faculty

Fall 2012

Fall to spring persistence will improve from 67% in 2010-11.



  18.  Equipment: Diagnositic equipment (Simulated board:  lights, windows, solonoids) To upgrade curriculum for hands-on training. $4,500 (Won a gift cert. for $1,000 to be used towards this purchase) ABRP faculty and A-Tech vendor Spring 2013 Students will have first hand electrical training on auto body repair electrical systems.    
   19.  Professional Development NCAT training in Canada  $8,000 (auto body foundation account can be used for 1/2 of the cost)  ABRP faculty  Summer 2013 This is the only training that instructor's have an opportunity for intense training.     
  20.  Professional Development SEMA Show in 2013 $3,000 ABRP faculty Fall 2013 I-CAR classes and to view new equipment.    

Part IV. Resource Implications

  1. Simulator board:   $4,500
  2. NCAT Conference in Canada: $8,000
  3. SEMA Show 2013:  $3,000

Program Student Learning Outcomes

For the 2011-2012 program year, some or all of the following P-SLOs were reviewed by the program:

this year?
Program Student Learning Outcomes


1. The ability to communicate effectively with customers, coworker and supervisors by using active listening, oral, and written skills. •Observe students in lab while working on projects. Checking for effective communication and written skills.


2. The ability to identify an auto body repair problem, troubleshoot and/or solve the problem (including cost estimates) by applying logic, math or through research in the appropriate resource whether in print or electronic format. •Observe students in lab on how they reason with problems and how the student repairs the problem area. Check student estimates of repair order to see appropriate resources, profits and losses, and taxes.


3. The ability to work independently and in teams to diagnose, service, prep, and repair vehicles. •Observe students in lab while working on a project individually or in a group.


4. The ability to demonstrate professionalism through their initiative, efficiency, positive attitude, honestly, and ethics. •Observe students demonstrate the repair process professionally.


5. The ability to work safely and responsibly following all safety and environmental guideline standards for an auto body shop. •Observe students in classroom and lab working safely; properly handling of hazardous materials; safely following environmental guidelines

A) Evidence of Industry Validation

Industry recognizes (I-Car) inter-industry conference on auto collision repair curriculum which we are using and it is based on the National Institute for Automotive Service Excellence (ASE) and National Automotive Technicians Education Foundation (NATEF).  Students are encouraged to take the exam but it’s not mandatory. 

B) Expected Level Achievement

PLO 1:  The ability to communicate effectively with customers, coworkers, and supervisors by using active listening, oral, and written skills.  Benchmark:  60%

PLO 2:  The ability to identify an auto body repair problem, troubleshoot, and/or solve the problem by applying logic and math or by using appropriate resources (print or electronic format).  Benchmark:  60%

PLO 3:  The ability to work independently and in teams to diagnose, service, prep, and repair vehicles.  Benchmark:  60%

PLO 4:  The ability to demonstrate professionalism through initiative, efficiency, positive attitude, honesty, and ethics.  Benchmark 60%

PLO 5:  The ability to work safely and responsibly following all safety and environmental standards for an auto body shop.  Benchmark 100% 

C) Courses Assessed

Did CARDS for ABRP 20, ABRP 22, ABRP 26, ABRP 30, ABRP 32, ABRP 34, ABRP 36 and ABRP 40. 

D) Assessment Strategy/Instrument

Students watched the I-Car curriculum videos and did the short quizzes, answers and questions portion of the videos.  Students answered questions at the end of the chapter in the text book.  They performed live jobs in the lab.  Students also did estimating on material costs and labor time. 

E) Results of Program Assessment

I assessed PSLO 1 in ABRP 20 in Fall 2009 and CSLO 1 (Communication).  This course is aligned with the communication PSLO 1 and student achievement of this SLO was 100% due to this CSLO is all about safety and students must be able to score 100% or they cannot move onto the next CSLO module.

I also assessed PSLO 2 in ABRP 20 in Fall 2009 with SCLO 2.  Student achievement of this CSLO was spotty and problematic because students do well on performance tasks but poorly on written reading assessments. 

F) Other Comments

Most of the students do well in the lab projects but lack reading comprehension when taking multiple choice types of tests.  Therefore, if their reading skills are bad, math problems cannot be answered. 

G) Next Steps

Have students take reading, writing, and math courses in the pre-Auto Body class.  These classes can be taken day or evening prior to entering the Auto Body 2-year program.