University of Hawaii Community Colleges
Instructional Annual Report of Program Data (ARPD)

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Review Year: College: Program:

College: Honolulu Community College
Program: Refrigeration & Air Conditioning Tech

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Program did not provide date of the last comprehensive review.

Program Description

Program Mission: The Refrigeration & Air Conditioning Technology program’s mission is to serve the community as a learning-centered, open door program that provides technical training to meet the demands of the industry and the needs of the individual. An open-exit option allows the students to identify their career objectives and participate in program exploration.

Program Description: The Refrigeration and Air Conditioning Program prepares students for employment as technicians in the design, operation, service, repair, installation and sales of these systems and equipment. The program combines theory with extensive practical hands-on training designed to simulate the actual work environment and skills needed to excel in this challenging field. Labs afford the student the opportunity to install, repair, and/or operate actual field equipment, such as commercial package and split system A/C; liquid chillers; commercial ice machines; and domestic equipment.

Part I. Quantitative Indicators

Overall Program Health: Healthy

Majors Included: RAC

Demand Indicators Program Year Demand Health Call
09-10 10-11 11-12
1 New & Replacement Positions (State) 35 33 33 Healthy
2 *New & Replacement Positions (County Prorated) 26 25 24
3 *Number of Majors 88 84 76
4 SSH Program Majors in Program Classes 1,104 1,056 996
5 SSH Non-Majors in Program Classes 0 0 0
6 SSH in All Program Classes 1,104 1,056 996
7 FTE Enrollment in Program Classes 37 35 33
8 Total Number of Classes Taught 4 4 4

Efficiency Indicators Program Year Efficiency Health Call
09-10 10-11 11-12
9 Average Class Size 23 22 20.8 Healthy
10 *Fill Rate 96% 92% 86%
11 FTE BOR Appointed Faculty 2 2 2
12 *Majors to FTE BOR Appointed Faculty 43.8 41.8 37.8
13 Majors to Analytic FTE Faculty 49.2 47.0 42.5
13a Analytic FTE Faculty 1.8 1.8 1.8
14 Overall Program Budget Allocation $210,371 $162,534 $168,318
14a General Funded Budget Allocation $183,378 $162,534 $157,068
14b Special/Federal Budget Allocation $26,993 $0 $0
14c Tuition and Fees Not Reported Not Reported $11,250
15 Cost per SSH $191 $154 $169
16 Number of Low-Enrolled (<10) Classes 0 0 0

Effectiveness Indicators Program Year Effectiveness Health Call
09-10 10-11 11-12
17 Successful Completion (Equivalent C or Higher) 91% 91% 88% Healthy
18 Withdrawals (Grade = W) 0 1 0
19 *Persistence (Fall to Spring) 83% 70% 79%
20 *Unduplicated Degrees/Certificates Awarded 22 16 21
20a Degrees Awarded 19 14 19
20b Certificates of Achievement Awarded 3 2 3
20c Advanced Professional Certificates Awarded 0 0 0
20d Other Certificates Awarded 0 0 0
21 External Licensing Exams Passed Not Reported Not Reported Not Reported
22 Transfers to UH 4-yr 0 0 0
22a Transfers with credential from program 0 0 0
22b Transfers without credential from program 0 0 0

Distance Education:
Completely On-line Classes
Program Year  
09-10 10-11 11-12
23 Number of Distance Education Classes Taught 0 0 0  
24 Enrollment Distance Education Classes 0 0 0
25 Fill Rate 0% 0% 0%
26 Successful Completion (Equivalent C or Higher) 0% 0% 0%
27 Withdrawals (Grade = W) 0 0 0
28 Persistence (Fall to Spring Not Limited to Distance Education) 0% 0% 0%

Perkins IV Core Indicators
Goal Actual Met  
29 1P1 Technical Skills Attainment 90.10 96.43 Met  
30 2P1 Completion 45.00 57.14 Met
31 3P1 Student Retention or Transfer 56.00 76.32 Met
32 4P1 Student Placement 51.00 85.71 Met
33 5P1 Nontraditional Participation 16.25 0.00 Not Met
34 5P2 Nontraditional Completion 15.15 0.00 Not Met
Last Updated: August 6, 2012
Glossary | Health Call Scoring Rubric

Part II. Analysis of the Program

The overall health of the RAC program is Healthy. The job outlook forecast is positive and the projected number of New and Replacement positions has increased since the 08-09 AY. In addition to this, the number of majors has increased, our Fill Rates have gone up (96% in 09-10 AY) and the number of students who earned a Degree/Certificate have gone up as well (18 in 08-09 AY and 22 in 09-10 AY). All three aspects of the program, Demand, Efficiency, and Effectiveness are all Healthy.

The area where the program needs to focus its improvement is in meeting the Perkins Core Indicator Goals. The RAC program had “Not Met” outcomes for two of the six indicators. Those two were 5P1 – Nontraditional Participation, and 5P2 – Nontraditional Completion.  To get the 5P1 and 5P2 indicators to the “Met” level, we will be seeking funds for professional assistance to create strategic marketing products (brochures, flyers, tv and radio ads, etc.) aimed specifically at getting more nontraditional participants into the program.

The Fall 2012 RAC 40 class enrolled 2 non-traditional students, which should help us on this Core Indicator.

The analysis of the quantitative indicators show a healthy program.   Employers continue to look at the RAC program for new employees.  Many of our graduates are committed to full time employment upon graduation. However, demands on program resources are taking it toll on our laboratory equipment.

Demands on the programs equipment and supplies have been tremendous.  Many of the  programs equipment are worn and obsolete.  The base budget for the program has been level funded for several years. The cost of refridgent and other supplies has increased dramatically over the past years, while budgets remain constant.  In order to maintain a safe and current learning environment the program will be requesting and increase in its base operating budget as well as a replacement of lab modules necessary to keep up to date with industry standards and technology,

Part III. Action Plan

The program will take the following  actions to address the needs:

  1. Department will be actively looking for prospective replacements for retirement eligible faculty.
  2. Continue to use and expand use of computer based learning.
  3. Continue to replace old, worn out training aids.
  4. Increase Department supply budget by $2,000 per quarter ($8,000/year), to start implementing the replacement of old, worn out training aids and offset increased cost of supplies.
  5. A one-time request for $60,000 to replace 25 modules, used by all students in the program.  $50,000 to pay for replacement components (condensing unit, evaporator, refrigerant and electrical controls) and $10,000 for supplies used in the making of the module (copper tubing, wiring, refrigerant, fiberglass ductboard, insulation).  These modules are over 20 years old.  (Outcome #2)

Part IV. Resource Implications

The program will submit appropriate budget request through the college budget procedures in accordance with its action plan.

Program Student Learning Outcomes

For the 2011-2012 program year, some or all of the following P-SLOs were reviewed by the program:

this year?
Program Student Learning Outcomes


Gain employment in the field of refrigeration and air conditioning;


Demonstrate positive work habits and attitudes;


Demonstrate knowledge and skills required for the repair and maintenance of air conditioning and refrigeration equipment according to National Standards.

A) Evidence of Industry Validation

The  Program has bases the Program Learner Outcomes on industry feedback.  Initial P-SLO's were developed through the advisory committee.  However, no formal meetings have been held during the 2012 academic year.  There has been informal feed back to the program such as the following:

The Plumbers and Pipefitters Local Union 675 has stated that they are very happy with our graduates and would like more.

The Sears Home Services Department in Honolulu offers our graduates a starting salary of $19/hr plus benefits, which is at least $2 more per hour than anyone else regardless of background, their own service van (which they take home), a laptop and specialized training.  This package is not offered to any other program, anywhere.

Other contractors that have hired our graduates have expressed their satisfaction and would like to hire more.

Finding work for our graduates is not a problem, we've had times when we couldn't find enough graduates. The program is in the process of scheduling and hold a advisory meeting at least once in an academic year.

B) Expected Level Achievement

The expected level of achievement for the RAC program is 100%.  Each course is a capstone course with its own SLOs, designed to meet the program SLOs.  Each student must complete each course with a letter grade of “C” or better to move on to the next course.

C) Courses Assessed

All of our course-level Student Learner Outcomes are aligned with the Program Learner Outcoomes.

D) Assessment Strategy/Instrument

The RAC faculty used quizzes, lab projects, and exams to measure attainment of course SLOs by the students.

E) Results of Program Assessment

Assessments of the RAC program SLOs indicate that they are meeting industry needs.

F) Other Comments


G) Next Steps

Refer to Part III, Action Plan of this document.