Hawaii Community College
2013 Academic Support Services Annual Report of Program Data
Testing Services

Part I: Program Quantitative Indicators

Overall Program Health: Healthy

Student and Faculty Information Program Year  
10-11 11-12 12-13
1 Annual Unduplicated Student Headcount   4,754 4,424  
2 Annual FTE Faculty   126 131
2a Annual FTE Staff   125 135
3 Annual FTE Student   2,281 2,114

Demand Indicators Program Year Demand Health Call
10-11 11-12 12-13
4 Number of placement test sessions administered per year per student FTE   0 0.9 Cautionary
5 Number of Distance Learning tests administered per year per student FTE   0 1.1
6 Local campus tests proctored per year per student FTE   0 0.4

Efficiency Indicators Program Year Efficiency Health Call
10-11 11-12 12-13
7 Number of test sessions administered per FTE testing center staff     1,375 Healthy
8 Annual operational testing center budget allocation per number of test sessions administered   $0 $25

Effectiveness Indicators Program Year Effectiveness Health Call
10-11 11-12 12-13
Satisfaction measurements using Common Survey questions Healthy
9-1 The hours at the Testing Center meet my needs     88.0%
9-2 The atmosphere at the Testing Center is conducive to testing     99.0%
9-3 The services at the Testing Center are satisfactory     99.0%
9-4 My test was administered in a timely and efficient manner     97.0%
Last Updated: November 26, 2013