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|Kapiolani Community College Executive Summary||
The programs within Student Services continue to focus on creating offices/centers that provide a more personal learning environment for new and continuing students many of whom are intimidated or overwhelmed by college. The counseling program offices are designed to provide students with opportunities to develop a personal relationship with counseling staff who can guide them throughout their academic journey or "pathway".
Over the past year, the student services unit adopted a sharper focus on providing financial planning and educational planning. Although extremely important to students, these services were not as well integrated into our counseling and support services offerings. Data provided through the Achieving the Dream Initiative, Hawaii Graduation Initiative, and the Chancellor’s Completion Agenda pointed out the low percentages of students who actually completed degrees or transferred in the prescribed amount of time. Student services personnel engaged in dialogues that based on a student development model to help students create their pathway through the institution. Materials have now been designed which graphically illustrate a student’s journey through the college and all of the resources and counseling services available along the way. Tools such as STAR and MyPlan are now being adopted in counseling models to help students navigate their journey from admission to degree completion. Data from the ARPD indicate that a larger percentage of students are complaint 20 credits in their first year which is one of our goals in reducing barriers that cause students to withdraw from classes.
In summary, Kapi`olani Community College’s Student Services Program is transforming to meet the needs of our students by providing physical centers throughout the college where students can access services, by using online tools and in-person services to focus students on their degree completion plan from the beginning of their academic journey at the college, and by engaging with colleagues in academic affairs to work collaboratively on large-scale, promising innovations for student success.