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|Kapiolani Community College Executive Summary||
Student Services at Kapi`olani Community College continues to grow and evolve to meet the changing needs of our student population.In fall 2013, Student Services formalized two new targeted populations programs, Mental Health and Native Hawaiian Student Success by hiring two tenure-track counselor/coordinators. Student Services also oversees KCC's enrollment services with four managers leading the college's units in the areas of financial services, admission services, graduation and transfer credit evaluation services, and registration and customer services. Finally, Student Services provides student engagement activities through its student activities, student government, student publications and peer mentoring services.
Over the past year, Student Services adopted a sharper focus on improving financial aid services based on data provided through the Achieving the Dream Initiative, Hawaii Graduation Initiative, and last year's ARPD. Student Services personnel created two strategies within its Comprehensive Program Review which are (1) to increase the number of Pell Grant recipients in targeted populations programs by creating a financial aid mini-lab and (2) to create awarness of financial literacy through activities offered during a "Pell Week" campus event. Both strategies will be assessed and evaluated for effectivessness at the end of the 2013-14 academic year.
Student Services also focused on increasing the number of students earning a certificate or degree. Student Services personnel are now involved in auto-graduation and reverse transfer processes which employ technology to identify and notify students who have completed all of the necessary coursework for their certificates and degress. In the case of reverse transfer, we are now able to award degrees to students who meet associate degree requirements after they have transferred to UH Manoa, UH West Oahu, or UH Hilo. In the case of auto-graduation, we are now able to proactively notify all eligible students that they have completed their courses for all certificate and associate degrees whereas there had always been a number of students who were not aware that they had done all of the coursework for graduation.