Student Health Insurance Office

For questions regarding the UH Student Plan or insurance requirements for F-1 international students, please contact:

University of Hawaiʻi at Mānoa
Student Health Insurance Office
2600 Campus Road,
QLCSS Rm. 313-D
Honolulu, Hawaii 96822
Phone 1: (808) 956-3574
Phone 2: (808) 956-5361
Fax: (808) 956-6371

Special Office Hours:
August 10-31: 8:00am - 3:30pm
Varies (appointments highly recommended if you want to meet with the Student Health Insurance Coordinator)

Please note: Office is closed during all State and Federal holidays.

August 19: Statehood Day
September 5: Labor Day

UH Student Plan (HMSA)

If you are not a Student Plan member and have a question, need more information or want to apply, call HMSA's Community Sales & Services at (808) 948-5555.

If you are currently on the Student Plan and have questions regarding your benefits, claims, or bill you can call HMSA's Customer Service at (808) 948-6111 or 1-800-776-4672.

Hawaii Medical Service Association (HMSA)
818 Keeaumoku Street
Honolulu, Hawaii 96814
Office hours: Monday-Saturday, 8:00AM - 6:00PM; Closed on select holidays (contact HMSA for holiday schedule)

UH Student Plan

The University has selected HMSA (Hawaii Medical Service Association, Blue Cross-Blue Shield of Hawaii) to provide medical health insurance for our students for 2016-2017. For more information or to enroll on the UH Student Plan, please go to

How the Insurance Company and Plan is Selected

The Office of the UH Vice President for Student Affairs selects a benefit package to provide adequate coverage for both domestic and international students. Request for proposals are sent to numerous insurance companies, and each proposal received is reviewed carefully. In addition to the plan premiums and a comprehensive benefit package, UH also looks at the number of providers available and also makes sure that the insurance company provides quick claims payment and quality customer service.

HMSA, an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaiʻi health care. Established in 1938, they are the largest and most experienced provider of health care coverage in the state. Over half of Hawaiʻi's population has chosen HMSA for their health care coverage. HMSA was chosen as the current UH endorsed plan based on a combination of cost, benefits, claims payment and customer service.

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Who Can Enroll (Eligibility)

Students must be enrolled at least half time in the University of Hawaiʻi system (Hilo, Mānoa, West Oʻahu and all community colleges). This means a minimum of six credits (undergraduates) or four credits (graduate students) are required each fall and spring semesters and three credits during the summer session.

Exceptions: Students taking less than the minimum credits required may enroll on the plan if the class(es) being taken are all that is required to graduate. A letter from the student's department confirming this should be attached and mailed with the HMSA application and payment. Also, one credit of thesis (700) or dissertation (800) research meets the minimum eligibility requirement.

FOR VISITING SCHOLARS (POST-DOCS): The UH Student Plan is available to certain non-student individuals who are affiliated with the University. If you are a non-student seeking eligibility to enroll in the student plan, please download the Request for Non-Student Eligibility for University Student Health Insurance Form (PDF) * and follow the instructions.

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When to Enroll & Coverage Period

Enrollment is only accepted during the open enrollment dates for each semester. Once the deadline has passed, you will no longer be able to enroll until the next semester.

  Fall 2016 Spring 2017 Summer 2017
Enrollment Begins 7/21/16 12/2/16 4/21/17
Enrollment Deadline 9/23/16 2/3/17 6/16/17
Coverage Period 8/20 - 12/31/16 1/1 - 5/19/17 5/20 - 8/19/17

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Plan Options & Benefits

*Repatriation coverage is required for international students.

Plan Options Covered Benefits
Option #1 Medical with Drug
Option #2 Medical with Drug, Repatriation, Life and Accidental Death & Dismemberment (AD&D)
Option #3 Medical with Drug and Dental
Option #4 Medical with Drug, Dental, Repatriation, Life and AD&D

NOTE: You may only change benefit options during the Fall semester (annual open enrollment period).

**For international students: Benefit options which meets the University's insurance requirements are: Option #2 (Medical with Drug, Repatriation, Life and AD&D), and Option #4 (Medical with Drug, Dental, Repatriation, Life and AD&D).

For more details on the plan benefits go to and click on Benefit Summary and/or Guide to Benefits.

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Plan Options Description Fall 2016 Spring 2017 Summer 2017
Option #1 Medical with Drug $1,402.66 $1,488.32 $963.66
Option #2 Medical with Drug, Repatriation, Life and AD&D $1,416.20 $1,502.68 $972.96
Option #3 Medical with Drug and Dental $1,525.80 $1,618.98 $1,048.26
Option #4 Medical with Drug, Dental, Repatriation, Life and AD&D $1,539.34 $1,633.34 $1,057.56

*Rates listed above are for the student only. For 2-party or family rates, go to and click on Rates.

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How to Enroll

Online (

  1. UH Student ID number is required to enroll online.
  2. Follow the instructions to complete online enrollment (application, beneficiary form & HIPAA form)
    International Students: only option #2 or option #4 meets the requirements for international students
  3. Print out the confirmation page for your records
    International Students: You can submit this confirmation page to the UH Student Health Insurance Office for temporary health insurance clearance
  4. Once you complete your enrollment
    1. You will receive your member ID card within 3-5 business days
    2. IMPORTANT: You will receive a hard copy bill within 5-7 business days
    3. Once you receive your bill, you can pay by mail, phone, in person, or online.

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Providing Evidence of Enrollment to the Student Health Insurance Office

(International students only)

See Insurance Clearance for instructions on how to submit proof of UH Student Plan coverage to the Student Health Insurance Office.

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