ITS General Notices

Important changes to UH Mail Alias/Listserv services

Tue, 01 Dec 2009 14:36 -1000

On February 22, 2010, Information Technology Services(ITS) will be making significant changes to the Mail Alias and Listserv services. 1. The Mail Alias service WILL BE RETIRED. Mail Alias owners who would like to continue to use their lists will need to request a conversion of their Mail Alias to a Listserv. To submit a request, login to http://www.hawaii.edu/username and click on the "Request conversion of Mail Alias to LISTSERV" link. If you no longer use your Mail Alias you may click on the "Delete a Mail Alias List" link. Failure to convert your Mail Alias will mean your list will no longer work. 2. The Listserv email address will change. Messages intended for your Listserv will need to be addressed to: @lists.hawaii.edu instead of @hawaii.edu Beginning December 1, 2009, messages to your Listserv can be sent to either @lists.hawaii.edu or @hawaii.edu. However, after February 22, your Listserv will only receive messages addressed to @lists.hawaii.edu. Messages sent to @hawaii.edu will bounce back to the sender with an error. 3. Listserv commands sent via email will need to be addressed to listserv@lists.hawaii.edu. Listserv commands can still be submitted through the Listserv Management Web Interface (http://listserv.hawaii.edu). Please let your list subscribers know of these changes. To check which Mail Alias(es) that you own, login to http://www.hawaii.edu/username with your UH Username and password, and then click on "Edit a Mail Alias List". To check which Listserv(s) that you own, login to http://listserv.hawaii.edu with your email address and Listserv account password. If you have any questions or need assistance, please contact the ITS Help Desk at (808) 956-8883, (800) 558-2669 toll-free from the neighbor islands, or by email at help@hawaii.edu.

[RESOLVED] Test of UH Alert System on November 19, 2009

Thu, 19 Nov 2009 10:30 -1000

UH will test its crisis communications system on Thursday, November 19, 2009, at 10:30 a.m. This test occurs once a semester. You may receive a test alert message at that time via email, text-messaging and/or voice messaging(for faculty/staff). To sign up or edit your emergency messaging options please go to: http://www.hawaii.edu/alert If you have any questions or need assistance, please contact the ITS Help Desk at (808) 956-8883, (800) 558-2669 toll-free from the neighbor islands, or by email at help@hawaii.edu.

Windows: McAfee VirusScan Enterprise 8.7 with patch 2 available

Tue, 13 Oct 2009 14:50 -1000

For UH faculty, staff, and students using Windows XP, Windows Vista, Windows 7, Windows server 2003, Windows server 2008, Windows server 2008 Release 2, and 64-bit Windows: McAfee VirusScan Enterprise (VSE) 8.7 with patch 2 is available for download. This new version of McAfee anti-virus software is required for Windows 7 and Windows server 2008 Release 2 support. It is recommended that you continue using VSE 8.5 with patch 8 for Windows XP and Vista computers with less than 1 GB RAM. For Windows computers with at least 1 GB RAM and a "faster" processor, i.e. computers less than 2 years old, you may install VSE 8.7 with patch 2. Otherwise, please continue to use VSE 8.5 with patch 8. New VSE 8.7 Installer A new UH installer for VSE 8.7 with patch 2 (uhvse87p2.exe) has been created. It's intended for new Windows computers and any computers running Windows XP or Vista with 1 GB (or more) RAM and a "faster" processor. The new UH installer includes patch 2, scan engine 5300, McAfee agent 4.0 (formerly known as CMA) and pre-configured settings for UH. Download the new UH installer (uhvse87p2.exe) from http://www.hawaii.edu/antivirus/ or obtain a copy of the ITS CD ROM. The UH installer is huge (84.9 MB). Still have VSE 8.0? If you have VirusScan Enterprise 8.0 installed, it is highly recommended that you upgrade to VSE 8.7 with patch 2 (computers with 1 GB RAM or more) or VSE 8.5 with patch 8 (computers with less than 1 GB RAM). VSE 8.0 does not support incremental scan engines. McAfee will end support for VSE 8.0 in March 2010. For More Information Installation Instructions (http://www.hawaii.edu/askus/1061) ITS Document: Using McAfee VirusScan Enterprise 8.7 (http://www.hawaii.edu/itsdocs/win/vse87i.pdf) Get Help If you have any questions or need assistance, please contact the ITS Help Desk at (808) 956-8883, submit email at http://www.hawaii.edu/its/contact/ or call (800) 558-2669 toll free from the neighbor islands.

[RESOLVED] Fall 2009 ITS Brown Bag Seminars and ITS Training

Fri, 04 Sep 2009 17:15 -1000

Information Technology Services (ITS) is now accepting registration for the ITS Brown Bag Seminars and ITS Training short course sessions scheduled from September through November 2009. Please forward to any interested faculty or staff. Brown Bags: These are lecture based sessions broadcast from Manoa and aired live to available HITS sites throughout the UH System and on UH Manoa's Campus Cable TV channel 67. (Not all broadcasts are aired to every campus location - if you do not see your campus listed as a receive site it may be due to previously scheduled activities.) 9/16/2009 - Mac OS X 10.6 Snow Leopard Overview 9/17/2009 - An Overview of eCAFE (for Staff) 10/2/2009 - An Overview of eCAFE (for Instructors) 10/9/2009 - Elements of a Data Breach 10/15/2009 - An Overview of eCAFE (for Instructors) 11/13/2009 - ITS Update with UH VP IT/CIO David Lassner ITS Training: The ITS Training sessions are typically hands-on and held in Keller 204 at the Manoa campus. 9/22/2009 - Introduction to MS Word 2007 for Windows 9/24/2009 - Introduction to MS Excel 2007 for Windows 9/29/2009 - Introduction to MS Powerpoint 2007 for Windows 10/1/2009 - Mac OS 10.5 (not hands-on) 10/6/2009 - Intermediate MS Word 2007 for Windows 10/8/2009 - Intermediate MS Excel 2007 for Windows To view all workshop session descriptions, Brown Bag receive sites and RSVP, please go to http://www.hawaii.edu/training (log in with your UH username and password, select either ITS Brown Bags or ITS Training).
Naomi Okinaga (naomi) on 09/23/2009 03:21 said:
3 additional Brown Bag sessions have been added: 10/27/2009 - iPhoto 11/10/2009 - Keynote (from iWorks) 11/12/2009 - iMovie For more information please check "Brown Bags" at http://www.hawaii.edu/training