ITS Previous Maintenance and Outages

[RESOLVED] FMIS and related services down Saturday, Nov 21, for scheduled mainframe maintenance

Sat, 21 Nov 2009 07:00 -1000

FMIS and related on-line services will not be available Saturday, November 21 from 7:00 AM through 7:00 PM for scheduled IBM mainframe maintenance. This planned maintenance activity is required in order to patch the operating system and to upgrade third-party software. Services that will *not* be available during the outage include: o FMIS o ePurchasing, eTravel, etc o PageCenter o SCOPIS o SIMS All other on-line services are scheduled to be available. *** All services are scheduled to be fully operational by 7:00 PM of Saturday, November 21 ***
Michael Hodges (mhodges) on 11/21/2009 05:36 said:
FMIS and all related services are available as of 5:30PM. Thank you for your patience.

[RESOLVED] UHM Wireless Maintenance

Thu, 19 Nov 2009 04:00 -1000

UHM Wireless will be unavailable due to maintenance from 4:00 am to 7:00am Thursday, November 19, 2009. Intermittent access may be available during this maintenance windows as engineers test the system.

[RESOLVED] UHM: Manoa Wireless Network

Wed, 18 Nov 2009 07:15 -1000

We're experiencing problems with the Manoa wireless network. Some wireless users are unable to access the captive portal login page. Engineers are investigating to determine the root cause of the problem.
Jan Kawachi (kawachi) on 11/18/2009 09:28 said:
Service has been restored.

[RESOLVED] MyUH Unavailable Tues, Nov. 17, 2009, 4pm (HST)

Tue, 17 Nov 2009 16:00 -1000

MyUH will be unavailable on Tuesday, November 17, 2009 beginning at 4:00 P.M. (HST) in order to perform a system upgrade. Services will be restored no later than 5 P.M.(HST). The following services will *not* be available during this period: o MyUH (including the Calendar) o Academic Services: - Registration - Grades - Class Lists - Payments - Payment Plan Sign Up - eRefund Sign Up Please note that Email and Laulima will continue to be available throughout the outage period: o Email: https://mail.hawaii.edu o Laulima: https://laulima.hawaii.edu Expectations during this outage: 1. If customers happen to go to MyUH during the first 10-15 minutes of the outage they will get a server connection error during the cutover time while new load balancing servers are put into place. 2. Temporary channel errors on the home page might be displayed for early initial customers logging into MyUH within the first 5 minutes of the new servers starting up. This can be remedied by logging off and then logging in again. We appreciate your cooperation and patience during this outage and apologize for any inconvenience. The status of this and any future outages may be found on the ITS home page at http://www.hawaii.edu/its/

[RESOLVED] MyUH unavailable this Wednesday, Nov 11, 2009 from 9:00 p.m. (HST) to 10:00 p.m. (HST)

Wed, 11 Nov 2009 21:00 -1000

MyUH will be unavailable on Wednesday, November 11, 2009 beginning at 9:00 p.m. (HST) in order to perform a second system upgrade test. Services will be restored by 10:00 p.m. (HST). The following services will *not* be available during this period: o MyUH (including the Calendar) o Academic Services: - Registration - Grades - Class Lists - Payments - Payment Plan Sign Up - eRefund Sign Up Please note that Email and Laulima will continue to be available throughout the outage period: o Email: https://mail.hawaii.edu o Laulima: https://laulima.hawaii.edu We appreciate your cooperation and patience during this outage and apologize for any inconvenience. The status of this and any future outages may be found on the ITS home page at http://www.hawaii.edu/its/

[RESOLVED] Expanding System Partition - UH2K3DC02

Sun, 08 Nov 2009 08:00 -1000

We need to expand the system partition of UH2K3DC02 because it is running low on space. This will require us to bring down this Domain Controller (DC) for several hours. The effect of this will prevent Outlook users of Exchange from accessing their email that have registered themselves to server UH2K3DC02. If your Outlook is registered to another DC you will not be affected.