Ask Us logo

How to Order

1. Fill out the Customer Information Sheet

  • Please refer to each software site license page which has it's own Customer Info Sheet and/or Agreement Form that you will need to complete and submit with each order.

2. Select Your Software

3. Send in all required Forms and Payment to the ITS Site License Office

Acceptable payments:
  • UH Interdepartmental Order
  • RCUH Purchase Order / RCUH Check
  • UH Foundation Requisition / Purchase Order
  • EWC Requisition / Purchase Order
  • Personal Checks (ONLY for EndNote, NVivo, SAS & SPSS)
  • Only original payments are accepted. NO photocopies or scans.
  • TAX and SHIPPING fees are NOT needed for your order.
Mail or drop off all Forms and Payment to:
University of Hawaii
Attn: ITS Site License Office
2520 Correa Rd.
Honolulu, HI 96822

4. Wait for Approval

The site license office will send the Licensee an email confirmation which will contain the order details any applicable license keys. Any physical media ordered or loan media requested by the Neighbor Islands will be sent via Certified Mail. All other orders may be picked up via a scheduled appointment at the UH Manoa campus or sent via Certified Mail if necessary.

5. Software Requests

Pick-up Appointments: please call (808) 956-2404
Pick-up Location: UH Manoa, ITC 1st Floor, ITS Help Desk service window
Bring: Photo ID (required for verification)

Sofware requests by mail: send the ship-to address via email to

Any Questions?
Contact Us