Information Technology Services: University of Hawaii

Summary of ITS Goals and Objectives
FY 2003

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28 1 D14 7/1/2002 Upgrade videoproduction crash truck
DETAILS...
Royd Liu 1. Determine which equipment needs replacement.
2. Acquired dDigital Triax Cameras
4. Need to purchase digital switcher
5. Install & test.
1. 2Q2002
2. 2Q2003
3. 3Q2003
1. 3Q2002
2. 2Q2003
3. 3Q2003
4. 4Q2003
29 1 D15 7/1/2002 Portable web streaming/video over IP device for Crash unit
DETAILS...
Royd Liu 1. Determine requirements
2. Acquire equipment
  1Q2003
3Q2003
30 1 D16 7/1/2002 Quadsplitter for UHH,MCC, KauCC
DETAILS...
Gary Murakami 1. Purchase equipment
2. Install equipment at MCC, UHH, KauaiCC.
MCC, UHH-COMPLETED
3.24.03 - KauCC completed, PROJECT COMPLETED
1. 2Q2002
2. 1Q2003
32 1 D18 7/1/2002 WebCT upgrade
DETAILS...
Kenwrick Chan 1. Research specifics
2. Set timelines (based on single or multi data sets)
  General rollout Fall 2003/Spring 2004
33 1 D19 7/1/2002 Web Conferencing (luminis, Phorum)
DETAILS...
Kenwrick Chan 1. luminis in production (group accounts enabled)   1Q2003
3Q2003
35 1 D21 7/1/2002 Video Streaming
DETAILS...
Kenwrick Chan Additional storage online   1Q2003
2Q2003
36 1 D22 7/1/2002 TALENT
DETAILS...
Kenwrick Chan 1. TALENT Online for Spring 2003
2. TALENT show?
3. Revise TALENT 101
4. Revise TALENT 201
5. Integrate Campus Pipeline into courses
1. TALENT Online for Spring 2003 currently underway
3 & 4 Revisions for TALENT 101 and 201 in progress
1. 4Q2002
2. 4Q2002
3. 1Q2003
4. 1Q2003
5. 2Q2003
40 1 D26 7/1/2002 DL Web Site
DETAILS...
Catherine Kawada 1. Incorporate recommendations received & plan work
2. Create/revise
Recommendations received from campus distance learning coordinators were incorporated into the current site. Work on revised site currently in progress. 1. 3Q2002
2. 4Q2003
55 1 D41 7/1/2002 ITV Student Orientation Tape
DETAILS...
Catherine Kawada 1. finalize script, 7/19 finalize storyboard COMPLETED 1. 3Q2002
2. 3Q2002
3. 4Q2002
56 1 D42 7/1/2002 ITV Faculty Workshops
DETAILS...
Catherine Kawada 1. Survey topic interests
2. Plan Guest Speakers
2. Implement
In progress 1. 1Q2003
2. Ongoing
60 1 D46 7/1/2002 Research Web/VOD streaming capabilities
DETAILS...
Royd Liu 1. Determine Need
2. Determine Requirements
3. Research/Experiment (include authentication)
4. Aquire equipment
5. Implement
  1. 4Q2002
2. 4Q2003
62 1 D48 7/1/2002 Master Control
DETAILS...
Royd Liu 1. Hire MC supervisor
2. Develop troubleshooting procedures
3. Develop diagnostic tools for users

COMPLETED 1. 4Q2002
2. 4Q2002
3. 4Q2002
38 1 sort of D24 7/1/2002 UH Stylesheets and templates
DETAILS...
David Lassner 1. Review Content Mgt.
2. Determine authority
3. Implememt
  1. 2Q2002
2. 1Q2003
3. 2Q2003
34 1, 6 & 16 D20 7/1/2002 Video Conferencing
DETAILS...
Garret Yoshimi/ Hae Okimoto 1. Confirm ISDN operation via PRI trunks to gateway
2. Design and implement dialing plan, policies and operational procedures
3. Create directory of sites
4Q2002 - 1. In progress, H.323 only tested; pending completion of ISDN connectivity and large conference usability testing 1Q2003
37 1, 7 & 26 D23 7/1/2002 Academic Support
DETAILS...
Kenwrick Chan 1. Campus based trainings
4Q 2002 - ITS staff traveled to UHH to conduct onsite trainings. Trainings for other campuses currently being scheduled. 3Q2003
148 1,6,12,13,16 T035 7/1/2002 H.323 Videoconferencing
DETAILS...
Garret Yoshimi 1. Install 2xPRIs to Keller
2. Install equipment and connect to network
3. Provide IP addresses.
4. Establish operational procedures and rates
5. Test and implement service
6. Install new jacks and activate for Polycom connection at Bachman conference roo
3Q2002 -
1. Pending configuration resolution
2-3. Completed
6. Completed
4Q2002 - Pending resolution of ISDN connectivity

Revised targets; 1Q2003 customer beta test; 3Q2003 production ready

1Q2003 - Service parameters under revision; 2Q2003 target to bring services online
2Q2003 - All conferencing services tested and available under limited use; pending installation of scheduling system to complete remaining tasks; move to FY2004
4. 2Q2003
5. 2Q2003
1 10 C01 7/1/2002 Support SIS Project
DETAILS...
David Lassner SIS in production Major milestones met, with adjustments, through the year. Project continues on budget. UH now has its first systemwide student information system Fall 2003
2 10 C02 7/1/2002 Plan FMIS Future
DETAILS...
David Lassner 1) Appointment of a body to prepare the recommendation
2) Preparation of a recommendation
The concept of the new Business Process Council was accepted in May 2003 and appointed that month. A revised timeline calls for preparation of the recommendation by December 2003. 9/1/2003
39 10 D25 7/1/2002 New ITS website
DETAILS...
David Lassner 1. Determine direction.
2. Create team
3. Develop
4. Test/Revise
  1. 3Q2002
2. 4Q2002
3. 2Q2003
63 10 M01 7/1/2002 eInventory (Fixed Assets)
DETAILS...
Jaime Yago (1) Prototype
(2) Pilot Release
(3) Pilot in production
3Q2002 - Drafted document of estimated work effort and basic list of functional requirements.
4Q2002 - Prototype completed - Java Front End and Legacy Backend to FFX
1Q2003 - eInventory released to Pilot sites for testing
2Q2003 - Added Custodian field update function - PFMO conducting final testing before relasing to pilot sites.
(1) Q42002
(2) Q12003
(3) Q22003
64 10 M02 7/1/2002 ePurchasing
DETAILS...
Jaime Yago PHASE 3 - Interface with Superquote & Departmental Checking System
PHASE 4 - Enhancements
3Q2002 - Ongoing development and testing of Phase 3 functionality. Phase 2+ mods migrated to training and production sites. Hard copy PO user training started (28 departments).
4Q2002 - ePurchasing phase 3 version in final testing. Targeted 1/6/03 to have it operational in production. This include interfaces to SuperQUOTE and DCS as well as enhancements to the existing features.
1Q2003 Phase 3 completed!
Q12003
66 10 M04 7/1/2002 FMIS Report Enhancements
DETAILS...
Jaime Yago (1) Make certain reports available via the Web;
(2) Improve report content & presentation;
(3) Create a "FO" based cash report;
(4) eReport distribution (trial balance reports);
(5) Quarterly report to DAGS
4Q2002 - "FO" Based Cash report was released to Outreach College in response to an Audit. Per FO from outreach college the cash report is "AWESOME"
1Q2003 - Reviewed and evaluated PageCenter, a web based report distribution product
 
67 10 M05 7/1/2002 FMIS to SCT/Banner SIS Interface
DETAILS...
Jaime Yago, Lynn Odo (1) - Accounts Payable interface;
(2) - Financial Accounting Interface
3Q2002 - COMPLETED
4Q2002 COMPLETED!
(1) Q32002
(2) Q42002
68 10 M06 7/1/2002 Governmental Accounting Standards Board (GASB)
DETAILS...
Lynn Odo On going effort throughout the year as requirements are handed down by functional business staff. 3Q2002 - All priority GASB software modifications have been completed or are in the final testing stages with our customers before being deployed.
4Q2002 - Awaiting instruction to proceed with final closing
1Q2003 - FMIS completed yearend closing under new GASB requirements. GASB Project completed! Additional GASB requests/enhancements will be handled through FMIS maintenance
 
69 10 M07 7/1/2002 Implement FMIS 5-Year Recommendations
DETAILS...
Jaime Yago      
70 10 M08 7/1/2002 Retire FMIS iXpress Application
DETAILS...
Jaime Yago (1) Convert SCOPIS
Convert Contracts & Grants;Financial Accounting and Payroll
 1Q2003 - Reviewed SCOPIS requirements for conversion
2Q2003 - SCOPIS Code converted and is being tested.
 3Q2003 - Ixpress modules converted
71 10 M09 7/1/2002 Student Loans
DETAILS...
Jaime Yago (1) Retire Student Loan Application on the VAX.  Q12003 - Reviewed requirments to convert to an Oracle datbase and Oracle Discoverer/Reports (1) Q22003
72 10 M10 7/1/2002 Web Budget Level Summary (BLS)
DETAILS...
Jaime Yago   3Q2002 - Generated new worksheets for Summary Levels for Special and Revolving Funds. Reviewed and began programming for Summary level "cash/fund" balance reporting.
1Q2003 - Provided status of allotment reports for as part of a BOR financial reporting package
2Q2003 Attended meetings to finalize ASR/BOR reporting requirements. Generated sample output reports based ASR and FMIS actuals for FMO/Budget office review.
 
73 10 M11 7/1/2002 Budget Projection Module
DETAILS...
Jaime Yago      
74 10 M12 7/1/2002 FMIS Accounts Payable
DETAILS...
Lynn Odo      
75 10 M13 7/1/2002 FMIS Vendor Database
DETAILS...
Jaime Yago      
76 10 M14 7/1/2002 FMIS Web-based Create Account
DETAILS...
Jaime Yago      
77 10 M15 7/1/2002 Collective Bargaining
DETAILS...
Ken Nakahara (1) July-APT/CS;
(2) Aug-Faculty;
(3) Sept-Lecturers
3Q2002 - COMPLETED  
78 10 M16 7/1/2002 Faculty/Staff Information System (FSIS)
DETAILS...
Ken Nakahara   3Q2002 - Project on hold until a reporting tool becomes available for users.  
80 10 M18 7/1/2002 Legacy Student Information System (SIS)
DETAILS...
Ken Nakahara   3Q2002 - Project on hold until a reporting tool becomes available for users.  
81 10 M19 7/1/2002 Payroll Change Schedule
DETAILS...
Jaime Yago   3Q2002 - All forms and the Oracle database tables have been created. Query access has been completed. Project has been put on hold due to resource being re-directed to assist SCT Banner for Manoa as of October 2002. This may affect the project completion 4Q2003
82 10 M20 7/1/2002 PeopleSoft Human Resources Upgrage
DETAILS...
Diep Vo-Le  Software upgrade of HRS from 7.50 to 7.51. 3Q2002 - Received software for PS vs8.3. Awaiting installation of software in a test environment.
4Q2002 - Awaiting installation of software in a test environment.
 3Q2004
83 10 M21 7/1/2002 PeopleSoft Leave Accounting Benefits System
DETAILS...
Ken Nakahara (1) Develop phased conversion/implementation strategy.
(2) History conversion - testing, data verification, & implementation.
(3) Develop PeopleSoft Leave panels and business logic.
(4) Develop PeopleSoft accrual processing.
(5) Develop Java based front-e
3Q2002 - The following has been or being developed under PS HRMS vs7.50:
1) Data conversion of current leave system to PS - 90% completed. OHR is checking for data accuracy.
2) Leave Accural program being
 1Q2005
84 10 M22 7/1/2002 SCT/Banner Student Information System
DETAILS...
John Morton Refer to SCT/Banner SIS project workplans and schedules 3Q2002 - MIS working on the extraction of data out of ISIS for the SCT conversion team. On target for the "GO LIVE" of Fall 2003 Admissions, General Person, and Overall.  
85 10 M23 7/1/2002 Student Employment/ Cooperative Education
DETAILS...
Renee Kimoto 1. Kauai CC implementation of job posting functions.
2. Online hiring functions and SCOPIS interface for five Manoa depts.
3. Rollout to other campuses systemwide.
4. Implement hiring functions and SCOPIS interface for all UH Manoa depts.
4Q2002
1. Completed
2. Completed
3. Waiting on Banner Datamart for systemwide student data.
4. Coordinating training for depts.
1. 4Q2002
2. 4Q2002
3. ?
4. 4Q2003
87 10 M25 7/1/2002 Travel
DETAILS...
Renee Kimoto      
88 10 M26 7/1/2002 UH Online Admissions Application
DETAILS...
Renee Kimoto 1. Online for UH Manoa Undergraduates
2. Online for UH Manoa Graduate Division
3Q2001
1. Completed
3Q2002
2. Completed
1. 3Q2001
2. 3Q2002
89 10 M27 7/1/2002 University Portal
DETAILS...
Sammy Lee      
90 10 M28 7/1/2002 Student Tracking System
DETAILS...
Ken Nakahara      
95 10 S05 7/1/2002 Implement Development, Test and Production Servers for N-tier, Web-Enabled Applications.
DETAILS...
Russ Tokuyama 1) procure hardware
2) implement servers and services
3) develop support documentation
4) determine/assign support roles
5) pilot
6) expand to select groups
4Q2002
The Banner project has caused significant delays.
1) completed
2) in progress
2Q2003
As of September resources should be available to restart this project.
3Q2002
121 10 S49 7/1/2002 Implement Campus Pipeline Student/Faculty Portal
DETAILS...
Cara Kawano 1) Acquire/install Hardware
2) Acquire/install Software
3) Acquire Training
4) Charter project team
5) Implement Single-signon authentication for all services available via the myUH portal
6) Integrate with WebCT
7) Develop content management processes
8) Pilot content management processes
9) Support new departments/offices as required
3Q2002
1) complete
2) complete
3) System Admin training completed
4) compete
1Q2003
5) in progress
2Q2003
Targetted completion date is September, 2003. Rollout is somewhat scaled back and is now considered to be primarily a new presentation for the Banner Self Service tools.
2Q2003
65 11 M03 7/1/2002 Financial Data Warehouse
DETAILS...
Jaime Yago PHASE 1: Prototype Subsidiary Ledger/General Ledger Subject Area.
PHASE 2: Implement Bond System users into production
3Q2002 - Conducted planning meetings, Develop project Plan and completed design services contract.
4Q2002 - Prototype completed, Sample Discoverer Reports based on prototype completed
1Q2003 - FMIS Production Data Warehouse Environment established, Implementation of Bond System users under way
2Q2003 - The FMIS datamart has been deployed to fiscal staff in the UH Bond System units. Phase 2 Completed!


(1) Q42002
(2) Q22003
79 11 M17 7/1/2002 Human Resource Data Warehouse
DETAILS...
Vernon Ching (1) Test and implement Oracle Discoverer;
(2) Evaluate and implement Oracle Reports to generate and publish standard reports on the Web;
(3) Implement Oracle's Virtual Private Database feature to do record-level security to replace existing method that HR
3Q2002 - COMPLETED row-level security using Virtual Private Database feature in Oracle.  
86 11 M24 7/1/2002 Student Information Management System (SIMS)
DETAILS...
Jodie Fujita (1) Test and implement Oracle Discoverer;
(2) Evaluate and implement Oracle Reports to generate and publish standard reports on the Web;
(3) Implement Oracle's Virtual Private Database feature to do record-level security.
3Q2002 - COMPLETED row-level security using Virtual Private Database feature in Oracle.  
100 12 S13 7/1/2002 Implement HA DHCP
DETAILS...
Garry Au 1) acquire solution,
2) pilot with DLUS and Telecom,
3) general rollout
3Q2002
1) complete
4Q2002
2) complete
3) rollout well underway
COMPLETED
4Q2002
130 12 T006 7/1/2002 IfA Manoa Phone Project Planning
DETAILS...
Carl Yoshioka 1. Survey current services; determine requirements
2. Propose solution; provide budgetary pricing
3Q2002 - Pending design, requirements and funding
2Q2003 - Possible solutions identified; cost estimates and design review in progress.
4Q2003
131 12 T007 7/1/2002 Keller 203 reconfiguration
DETAILS...
Carl Yoshioka 1. Develop new floor plan and cabling routes.
2. Develop SOW.
3. Submit work request to FPMO for power, grounding and conduit to roof top work.
4. Ensure compliance during construction.
5. Inspect and accept work from contractors.
6. Reconfigure equipment and cabling (to be done in multiple phases).
4Q2002 -
1. Completed
2Q2003 - Conduit to rooftop omitted from SOW; will be submitted separately. Estimate completion to 4Q2003.
2. 2Q2003
3. 2Q2003
4-6. pending prior tasks
136 12 T013 7/1/2002 ManoaNet Upgrade
DETAILS...
Jan Kawachi 1. Installation of fiber (T63)
2. Redundant links from building
3. DHCP conversion (migrate to new DHCP server)
4. Multicast
3Q2002 -
4. Complete (backbone multicast enabled)
4Q2002 - 3. New DHCP Server ready; Migration completed for Biomed, College of Education, Kennedy, Henke, Sakamaki, DSL-Pairgain and some ITS networks; remainder in progress
1Q2003 - 1. ref. T63, installation in progress
2. Project ongoing implementation of dual building links starting in 2Q2003
3. This will be an ongoing effort, in concert with DLUS, to convert remaining buildings to new DHCP server.
2Q2003 - remaining efforts for redundant connections moved to FY2004 projects
1. 2Q2003
2. 3Q2003
140 12 T025 7/1/2002 Manoa Network Upgrade - upgrade Pairgain to Long reach ethernet
DETAILS...
Dennis Kido 1. Purchase long reach ethernet equipment
2. Install in RPE after fiber is installed
3. Rehome Pairgain connections to LRE
3Q2002 - RPE fiber installed.
1Q2003 - 1. Completed
2Q2003 - 2. Completed; 3. Remaining conversion of connections in progress - COMPLETED
2. 2Q2003
3. 2Q2003
142 12 T027 7/1/2002 Keller generator
DETAILS...
Carl Yoshioka 1. Develop Scope of Work with consultant and review design.
2. Review design and send out to bid.
3. Procure, install, test, inspect, accept.
3Q2002 -
1. Completed
4Q2002 - 2. Refining scope to identify alternate elements, control costs
1Q2003 - 2. Specifications finalized
2Q2003 - 2. Pending final consultant contracts; Revise estimated completion to 2Q2004
2. 2Q2003
3. 4Q2003
143 12 T028 7/1/2002 Keller air conditioning
DETAILS...
Carl Yoshioka   4Q2002 - Systems Chiller Project - COMPLETED  
145 12 T030 7/1/2002 Upgrade Manoa Telephone PBX
DETAILS...
Harry Morita 1. Upgrade of switch began on 8/1/02
2. Voicemail upgrade completed 10/27/02
3. Switch upgrade completed 11/10/02
4Q2002 - COMPLETED  
149 12 T036 7/1/2002 Upgrade POST to GigE connection
DETAILS...
Jan Kawachi 1. Purchase GigE equipment
2. Reconfigure network
3. Test
1Q2003 - 1. Completed
2. Pending completion of fiber installations (T63)
2Q2003 - COMPLETED
2Q2003
151 12 T041 7/1/2002 Restructuring Telecom to support move, add and changes
DETAILS...
Garret Yoshimi   2Q2003 - reset project for FY2004 2Q2003
165 12 T063 7/1/2002 Keller OSP Fiber
DETAILS...
Carl Yoshioka 1. Develop SOW w/ Verizon and submit contract modification for fiber installs.
2. Insure compliance during install.
3. Inspect and accept work.
4. Coordinate network mods.
3Q2002 -
1. Completed
1Q2003 - 2. Installation in progress
2Q2003 - 2. Completed
3. Acceptance in progress
4. To be setup as separate project(s)

2Q2003 - COMPLETED (Note: additional project to be created for Hawaii Hall to B37 spur)
2-4. 2Q2003
166 12 T064 7/1/2002 UH Annex Portables Fiber
DETAILS...
Carl Yoshioka 1. Develop SOW w/ Verizon and submit contract modification for fiber installs.
2. Ensure compliance during install.
3. Inspect and accept work.
4. Install network support elements (backboards, tie cables, patch panels, racks and equipment).
3Q2002 - 1,4. Completed
4Q2002 - 2. Completed
3. In Progress
1Q2003 - COMPLETED
 
169 12 T067 7/1/2002 Oceanic Cable OSP installation for Athletics.
DETAILS...
Steve Goto   3Q2002 - COMPLETED  
170 12 T070 7/1/2002 Substation M phone service
DETAILS...
Steve Goto 1. Coordinate with Verizon/HECO/FPMO to agree on how to provision service. NOTE: special equipment requirement for substations. 2Q2003 - Project on hold. 2Q2003
171 12 T071 7/1/2002 Telecom Infrastructure Construction Guidelines
DETAILS...
Carl Yoshioka 1. Draft guidelines for review.
2. Final version documented and forwarded to FPMO.
  1. 2Q2003
2. 3Q2003
172 12 T072 7/1/2002 Review and restructure telecom recharge rates
DETAILS...
Garret Yoshimi 1. Adjust toll rates.
2. Complete review of cost structure.
3. Establish and implement new rate structure.
3Q2002 -
1. Completed.
1Q2003 - 2. In progress. Updating contracts to refine/reduce operating costs.
2Q2003 - 3. Rate proposals being developed; estimate 3Q2003 to conduct external review of proposal; implementation on or about July 2004
2. 2Q2003
3. 2Q2003 (determine implementation phases)
173 12 T081 7/1/2002 Classroom Connectivity
DETAILS...
Jan Kawachi 1) Recable ROTC area
2) Install LRE for Army and Air Force ROTC
3) Install LRE or Pairgain for Music building classrooms
3Q2002 -
1. Completed
2. Completed
1Q2003 - COMPLETED
 
176 12 T085 12/1/2002 Pilot Voice Response Directory Services / Auto Attendant
DETAILS...
Harry Morita 1. Determine scope of pilot and candidate customer(s)
2. Prepare requirements
3. Procure pilot system
4. Implement pilot system
5. Assess outcomes and plan for expanded rollout
2Q2003 - Defer to FY2004 2Q2003
185 12 T093 12/1/2002 I2 connection for National Weather Service
DETAILS...
Jan Kawachi 1. Agreement of Service Level and cost
2. Develop network plan
3. Approval through Internet2
4. Purchase equipment
5. Install/configure network
6. Test
7. Establish charge procedure
4Q2002 - 1-2. Completed
2Q2003 - Pending NWS Approval to Proceed; to FY2004
2Q2003
186 12 T094 12/1/2002 MHPCC Network reconfiguration
DETAILS...
Jan Kawachi 1. Develop plan
2. Move Hawaii State Library System
1Q2003 - 1. Completed
Pending coordination by HSPLS
2Q2003 - 2. Completed; pending move of last remaining customer network
2Q2003
187 12 T095 12/1/2002 Reconfigure State and Honolulu C/C IP address space
DETAILS...
Jan Kawachi 1. Provide State with addresses space
2. Work with State to reconfigure networks
4Q2002 - 1. Completed
2Q2003 - Pending Discussions with State; to FY2004
2. 2Q2003
188 12 T096 12/1/2002 UH West Hawaii cable infrastructure upgrade
DETAILS...
Jan Kawachi 1. Work with UH West Hi to identify requirements.
2. Provide cabling and terminate cables
4Q2002 - 1. In progress 2. 2Q2003
191 12 T099 10/1/2002 PLNI Fiber Install
DETAILS...
Steve Goto 1. Review provider's design and SOW.
2. Coordinate provider's space and power requirements in Keller 203.
3. Ensure compliance during installation.
4. Inspect and accept work.
4Q2002 - 1-2. Completed
3. In Progress
1Q2003 - 3. Completed
4. In Progress
2Q2003 - COMPLETED
2Q2003
192 12 T100 12/1/2002 AT&T Fiber Install
DETAILS...
Steve Goto 1. Review provider's design and SOW.
2. Coordinate provider's space and power requirements in Keller 203.
3. Ensure compliance during installation.
4. Inspect and accept work.
4Q2002 - 1-2. Completed
3. In Progress
1Q2003 - 3. Completed
4. Completed
2Q2003 - Project July-August completion
2Q2003
93 12, 13 S03 7/1/2002 Establish an Off-Site DNS Server
DETAILS...
Steven Sakata 1) Design implementation
2) Server implementation
3Q2002
BYU is building infrastrcture and plans to allow us to host a server there.
4Q2002
BYU expects to be ready for us in January or February
1Q2003
BYU is ready and the servers are ready. Just need to deliver them and set them up.
2Q2003
New strategy recommended. Looking for a host site on the mainland with multiple connections to the Internet.
4Q2002
112 12, 13 S31 7/1/2002 Upgrade DNS servers
DETAILS...
Thang Nguyen 1) acquire hardware
2) implement DNS
3) switch over to new DNS servers
4) decomision old hardware
4Q2002
COMPLETED 
3Q2002
114 12, 13 S34 7/1/2002 Implement ohana.hawaii.edu Alumni and Friends Email Forwarding Services
DETAILS...
Michael Hodges   3Q2002
Project delayed due to policy issues. Target date changed.
2Q2003
138 12,20 T020 7/1/2002 Manoa Infrastructure Upgrade - College of Education
DETAILS...
Carl Yoshioka 1. Install backboard, racks and extend cabling inside University Annexes.
2. Develop SOW with Verizon and submit contract modification for fiber install.
3. Connect UA to fiber backbone after Verizon installs cables and UH accepts work.
4. Move network connections in Wist and Wist Annex II to switch ports.
5. Reconfigure Wist Annex I once rennovation is complete.
6. Replace main building hub with main building switch in CRDG/COE buildings.
3Q2002 -
1-2. Completed
5. On hold (funding)
6. Completed
4Q2002 - 3. Pending acceptance
4. Completed
5. see new project (Wist I)
1Q2003 - COMPLETED
 
139 12,20 T021 7/1/2002 Manoa Infrastructure Upgrade - College of Business Administration
DETAILS...
Lionel Shigemura 1. Contract to have electrical and conduits installed for equipment on each floor.
2. Reterminate existing datajack connections from data to voice in preparation for removal of copper riser cable.
3. Develop SOW with Verizon and submit contract modification for fiber installation.
4. Install network equipment after fiber installed by Verizon and UH accepts their work.
3Q2002 -
1-3. Completed
4Q2002 - 4. Completed
1Q2003 - COMPLETED
(Follow-up: TRs generated by CBA for individual datajack connections)
 
154 12,20 T045 7/1/2002 Gee Technology Center
DETAILS...
Claude Emoto 1. Review design plans for renovated areas.
2. Insure compliance during construction and inspect telecom related work.
3. Install main building switch and provide configuration for Gee Tech Center switch.
4. Install new fiber to building network equipment.
3Q2002 -
1. Completed
2. Completed
4Q2002 - 3. Completed
4. In Progress
1Q2003 - COMPLETED
 
156 12,20 T049 7/1/2002 School of Medicine - Health and Wellness Center
DETAILS...
Carl Yoshioka   3Q2002 - COMPLETED  
159 12,20 T056 7/1/2002 Capital Improvement - Crawford Hall
DETAILS...
Carl Yoshioka 1. Review consultant design
2. Develop SOW w/ Verizon
3. Insure complience during construction.
4. Inspect and accept work for general contractor and Verizon.
5. Coordinate voice and data installs
6. Implement building network infrastructure.
3Q2002 - 1-3. Completed
4Q2002 - 4-5. In Progress
6. Completed

2Q2003 - COMPLETED
 
160 12,20 T057 7/1/2002 Capital Improvement - Hawaii hall
DETAILS...
Carl Yoshioka 1. Review consultant design
2. Develop SOW w/ Verizon
3. Insure complience during construction.
4. Inspect and accept work for general contractor and Verizon.
5. Coordinate voice and data installs
6. Implement building network infrastructure.
3Q2002 -
1-3. Completed
4Q2002 - 4-6. In Progress
1Q2003 - 4. Pending final acceptance
5. Completed
6. Completed

2Q2003 - COMPLETED
4. 2Q2003
161 12,20 T058 7/1/2002 Capital Improvement - POST Phase II
DETAILS...
Carl Yoshioka 1. Review consultant design
2. Develop SOW w/ Verizon
3. Insure complience during construction.
4. Inspect and accept work for general contractor and Verizon.
5. Coordinate voice and data installs
3Q2002 -
1-3. Completed
5. Completed
4Q2002 - COMPLETED
 
162 12,20 T059 7/1/2002 Capital Improvement - Hamilton Library Phase IIIA
DETAILS...
Carl Yoshioka 1. Review consultant design
2. Develop SOW w/ Verizon
3. Insure complience during construction.
4. Inspect and accept work for general contractor and Verizon.
5. Coordinate voice and data installs
1Q2003 - 4. Pending final acceptance
2Q2003 - COMPLETED
2Q2003
163 12,20 T060 7/1/2002 IfA Rewiring
DETAILS...
Carl Yoshioka 1. Develop SOW with Users and Verizon.
2. Insure compliance during construction.
3. Inspect and accept work.
4. Coordinate voice and data installs.
  2Q2003 pending completion of requirements and update of estimates - to FY2004
164 12,20 T062 7/1/2002 KHET Partial Renovation
DETAILS...
Steve Goto 1. Review consultant design
2. Develop SOW w/ Verizon
3. Insure complience during construction.
4. Inspect and accept work for general contractor and Verizon.
5. Coordinate voice and data installs.
6. Install Pairgain/LRE for connectivity.
3Q2002 -
6. Completed
4Q2002 - COMPLETED
 
167 12,20 T065 7/1/2002 MSB/HIG Rewiring
DETAILS...
Carl Yoshioka 1. Establish Verizon approach for multi-floor recabling.
2. Refine cost estimate.
3. Establish funding source(s).
4. Contract and oversee installation.
3Q2002 - 1. Completed
4Q2002 - 2. Estimates in progress, including for related support structure effort
1Q2003 - 2. Estimates completed; conducting refinement of SOW floor-by-floor
3. Completed
2Q2003 - MSB recabling started, estimate completion by September 2003; HIG to begin 3Q2003; move to FY2004
4. 3Q2003
168 12,20 T066 7/1/2002 Cooke Field Telecom Pedestal
DETAILS...
Steve Goto 1. Evaluate solutions for weather proof connectors.
2. Purchase and install.
3Q2002 - COMPLETED  
174 12,20 T083 7/1/2002 Develop long range plan for Manoa building infrastructure upgrades
DETAILS...
Jan Kawachi, Carl Yoshioka 1) Identify current infrastructure
2) Identify deficiencies for each building
3) Develop budgetary cost figures to upgrade each building
4) Develop 4-5 year plan
4Q2002 - 1. Drafted template for Manoa building infrastructure; initially populated summary information
2Q2003 - Completed review of budgetary figures and building deficiencies.
2Q2003
178 12,20 T087 11/1/2002 Upgrade UHNet Network Core
DETAILS...
Jan Kawachi 1. Purchase upgrade components
2. Confirm deployment plans
3. Improve router security scheme
4. Implement upgrades to core
5. Reconfigure OSPF backbone
1Q2003 - 1. Completed
2. Completed
2Q2003 - Upgrades to UHNet Core in progress.
2Q2003
179 12,20 T088 11/1/2002 Upgrade ManoaNet Building Switches
DETAILS...
Jan Kawachi 1. Purchase set of switches for FY2003 deployment
2. Review deployment based on current requirements.
3. Implement building upgrades.
1Q2003 - 1. Completed
2-3. Ongoing
2Q2003 - convert to operations task
2Q2003
180 12,20 T089 11/1/2002 Upgrade link to Center for Hawaiian Studies
DETAILS...
Jan Kawachi 1. Purchase 2.4G wireless bridge
2. Install, test, integrate with production network
3. Monitor impact with adjacent fire alarm wireless notification system and adjust as required.
4Q2002 - 1. Radios ordered
1Q2003 - 1-2. Completed (misc cabling cleanup in progress).
3. In Progress
2Q2003 - COMPLETED
 
181 12,20 T090 11/1/2002 Reconfigure and Rebalance Campus Television System
DETAILS...
Lionel Shigemura     2Q2003
182 12,20 T091 7/1/2002 Manoa Building Infrastructure - Internal Improvement Projects
DETAILS...
Jan Kawachi, Carl Yoshioka 1. Snyder - Install backboard, rack, fiber to 2nd floor IDF
2. Bilger - Install riser fiber
3. Bilger - Install and configure switches
4. Bilger - Extend OSP fiber to Bilger
5. Biomed - Terminate tower fiber, install fiber uplink switches
6. Campus Center - Reconfigure equipment
7. Campus Center - Redesign network support
8. Kuykendall - Mauka IDF backboard
9. Kuykendall - Install riser fiber
10. Saunders - Fiber backbone, reterminate cable at IDF
11. Architecture - Install IDF switches
12. Watanabe - Install and terminate fiber to BET
13. Dole Street Offices - Install and terminate fiber to BET
14. Dole Street Offices - Install switch, connect to ManoaNet
15. Student Services - Prepare site for installation of fiber risers
16. Sakamaki - Install fiber distribution panels, install fiber risers, terminate fiber
17. Krauss - Install rack and reterminate existing fiber connectors
18. St. John - Install rack, fiber and terminate fiber from BET to St. John Annex 1&2.
19. Watanabe - Install rack, conduits, fiber, terminate fiber, install/configure switches.
3Q2002 -
1. Completed
2. Completed
6. Completed
11. Completed
12. Completed
13. Completed
14. Completed
4Q2002 - 10. Completed
16. In Progress
1Q2003 - 7. Completed
2Q2003 - 5. In Progress
15. In Progress
16. Complete
18. In Progress
Remaining effort to FY2004
3. 3Q2003
4. 3Q2003
5. 2Q2003
8. 2Q2003
9. 2Q2003
10. 4Q2002
15. 2Q2003
16. 2Q2003
17. 2Q2003
18. 2Q2003
19. 2Q2003
183 12,20 T092 10/7/2002 Harold Lyon Arboretrum
DETAILS...
Claude Emoto   4Q2002 - COMPLETED  
190 12,20 T098 12/1/2002 Wist Annex #1 Renovation
DETAILS...
Steve Goto 1. Review consultant design
2. Develop SOW w/ Verizon
3. Insure complience during construction.
4. Inspect and accept work for general contractor and Verizon.
5. Implement building network infrastructure.
6. Coordinate voice and data installs.

4Q2002 - 1-2. In Progress 4Q2003
193 12,20 T101 1/1/2003 Security Improvements - Lower Campus
DETAILS...
Steve Goto 1. Review consultant design
2. Coordinate voice and data installs.
3. Evaluate network connection for remote monitoring system.
4. Test and install Pairgain/LRE for connectivity.
4Q2002 - 3-4. In Progress
1Q2003 - 1. Completed
2. In Progress
2Q2003
194 12,20 T102 1/1/2003 HPER Building Addition
DETAILS...
Carl Yoshioka 1. Review consultant design
2. Develop SOW w/ Verizon or TR with User Services.
3. Insure complience during construction.
4. Inspect and accept work for general contractor and Verizon.
5. Coordinate voice and data installs.
6. Install Pairgain/LRE for connectivity.
4Q2002 - 1. In Progress
2Q2003 - On hold pending funding availability
4Q2003
195 12,20 T103 1/1/2003 Makai Athletics Training Room Renovation
DETAILS...
Carl Yoshioka 1. Review consultant design
2. Develop SOW w/ Verizon or TR with User Services.
3. Insure complience during construction.
4. Inspect and accept work for general contractor and Verizon.
5. Coordinate voice and data installs.
6. Install Pairgain/LRE for connectivity.
4Q2002 - 1. In Progress
2Q2003 - On hold pending funding availability
4Q2003
196 12,20 T104 11/1/2002 Electrical Distribution System Phase IV
DETAILS...
Carl Yoshioka 1. Insure complience during construction.
2. Coordinate telecom cabling work where ductlines conflict with ours.
4Q2002 - 1-2. In Progress 4Q2003
128 13 T003 7/1/2002 Microwave site upgrades
DETAILS...
Yul Pyun 1. identify requirements, security considerations, and install alternate connection to router
2. Order wire at microwave sites
3. Install SNMP access to UPS
  4Q2003
135 13 T011 7/1/2002 Upgrade Pihana-HIX router
DETAILS...
Jan Kawachi 1. Purchase memory
2. Upgrade memory for Cisco 7206
3. Move last ISPs to Pihana DS-3
4. Cancel T-1 line
1Q2003 - 1. completed
3. completed
4. completed
2Q2003 - COMPLETED
2Q2003
147 13 T033 7/1/2002 move DSL users to DS3
DETAILS...
William King 1. Repoint DSL circuits
2. Terminate T-1
3Q2002 - COMPLETED  
157 13 T054 7/1/2002 Configure multicast to use failover Rendevous Point
DETAILS...
Steven Ledward   4Q2002 - RP migrated to Juniper.
1Q2003 - Further changes pending multicast resolution.
2Q2003 - defer to FY2004
2Q2003
175 13 T084 7/1/2002 Review and update connectivity for College of Tropical Ag remote sites
DETAILS...
Jan Kawachi Assess 2.4G for Magoon (Manoa) site 1Q2003 - conducted site survey and walkthru to assess 2.4G and other alternatives; pending cost estimates
2Q2003 - Pending connectivity for other sites (IfA, UH Press); to FY2004
2Q2003
177 13 T086 11/1/2002 Provide WAN Connectivity at MRTC for UHNet, ITV and H.323 Conferencing
DETAILS...
Jan Kawachi 1. Identify requirements for MRTC network.
2. Install equipment and cable to connect MRTC LAN to UHNet.
1Q2003 - COMPLETED  
189 13 T097 1/1/2003 DOD IT Security Accreditation
DETAILS...
Alan Whinery   1Q2003 - Completed security review; pending separation of primary traffic links (2Q2003)
2Q2003 - COMPLETED
2Q2003
197 13 T105 10/1/2002 Extend INet to Lahaina
DETAILS...
Yul Pyun 1Q2003 - Obtained agreement in principle for use of Ma'alaea repeater site facility. Pending Time Warner cable installation.
2Q2003 - Splice work in progress; pending configuration of LuxN equipment
  4Q2003
153 13,15 T043 7/1/2002 CTAHR - Kauai Connection
DETAILS...
    3Q2002 - COMPLETED  
132 14 T008 7/1/2002 IPv6
DETAILS...
Alan Whinery 1. Apply for v6 address space.
2. Conduct testing and determine approach.
2Q2003 - IPv6 initial tests complete; additional activities to expand IPv6 activity in conjunction with Internet2 Joint Techs in January 2004 - COMPLETED 2Q2003
158 15 T055 7/1/2002 Coconut Island access upgrade
DETAILS...
Yul Pyun 1. Implement Loea MMW gig link 3Q2002 - Completed
4Q2002 (update) - continue work with Loea engineers to improve performance and reliability.
2Q2003 - Additional Loea effort underway to provide redundant link via King Intermediate (DOE) site.
 
15 16 D01 7/1/2002 Maintenance Contract for MegaStar/MA.Com
DETAILS...
Gary Murakami 1. Determination of scheduled maintenance we require
2. Submit Sole Brand doc.
3. OPPRM secure contract
1. COMPLETED
2. COMPLETED
3. COMPLETED
PROJECT COMPLETED
1. 1Q 2003
2. 1Q 2003
3. 2Q 2003
16 16 D02 7/1/2002 KHET to Roundtop 23gig replacement w/ fiber
DETAILS...
Gary Murakami 1. purchase needed equipment
2. Test fiber link for 4 weeks
3. Cross-over to new equipment
4. Unlicense old microwave
5. Remove old equipement
  1. 3Q 2003
2. 3Q 2003
3-5. 4Q 2003
17 16 D03 7/1/2002 Install Phone lines/modems at select microwave sites
DETAILS...
Gary Murakami / Yul Pyun 1. Obtain permission to install phone at each site.
2. Purchase & install equipment.
1. COMPLETED
2. COMPLETED
PROJECT COMPLETED
1. 1Q2003
2. 2Q2003
99 17 S11 7/1/2002 Implement an Information Technology Operations Center (ITOC)
DETAILS...
Michael Hodges, Jan Kawachi 1) development of staffing plan and PDs,
2) development of transition plan,
3) Develop/acquire monitoring tools,
4) Develop escalation procedures,
5) Provide training
6) Reorganize org chart
3Q2002
1) completed
1Q2003
2) completed
2Q2003
3) in progress, ongoing
4) in progress, ongoing
5) in progress, ongoing
6) Delays due to staff shortages in OHR
1) 4Q2002
2) 4Q2002
3) 2Q2003
4) 2Q2003
5) 2Q2003
6) 2Q2003
107 17 S21 7/1/2002 Implement Secure Log Servers
DETAILS...
Steven Sakata 1) Develop strategy and acquire hardware,
2) Implement systems log server,
3) Implement telecom log server,
4) Implement practices and procedures for reviewing logs.
3Q2002
1) complete
4Q2002
2) complete
3) in progress
1Q2003
COMPLETED
4Q2002
113 17 S33 7/1/2002 Implement High Availability Time Servers
DETAILS...
Stephen Odo 1) Purchase NTP server
2) Configure and install
3) Reconfigure routers and switches
4) Provide NTP serve to UH community?
1Q2003
COMPLETED
1Q2003
146 17 T031 7/1/2002 Install new Telecom Management System
DETAILS...
Ann Yonamine 1. Plan conversion, training and implementation.
2. Install TMS and related components.
3. Test and verify PBX interface.
4. Convert data; establish plan to update data post-conversion.
5. Refine operational procedures.
6. Complete implementation.
1Q2003 - Contracts executed
2Q2003 - System configuration and training sessions in progress > move to FY2004
1-2. 2Q2003
4-6. 3Q2003
150 17 T040 7/1/2002 Benchmark and metrics
DETAILS...
Jan Kawachi 1. Set up process and report format
2. Finalize formating
3. Setup tools to gather relevant statistics
3Q2002 - 1. Completed
2-3. In Progress
2Q2003 - operational task
2Q2003
155 17 T047 7/1/2002 Improve network monitoring information
DETAILS...
Jan Kawachi 1) Purchase Packeteer
2) Configure and install
3) Incorporate in monitoring
3Q2002 -
1. Evaluation unit installed, purchase pending 1Q2003
1Q2003 - 1. Awaiting delivery
2Q2003 - COMPLETED
2Q2003
41 18 D27 7/1/2002 Filesharing
DETAILS...
Michael 1. test xythos implementation
2. Trail implementation
3. Recommend or research alternate
  1. 3Q2002
2. 4Q2002
3. 1Q2003
42 18 D28 7/1/2002 Calendaring
DETAILS...
Naomi Okinaga 1. Test Banner's calendar implementation
2. Compare iplanet web calendar with Banner calendar.
3. Provide recommendation
4. Document & Implement
1. Completed.
2. Completed.
3. Completed.
4. Implementation date to coincide with portal rollout.
1. 4Q 2002
2. 4Q 2002.
3. 1Q2003
4. 3Q2003
91 18 S01 7/1/2002 Improve List Server Performance
DETAILS...
Thang Nguyen   3Q2002
COMPLETED
3Q2002
92 18 S02 7/1/2002 Improve LDAP Availability
DETAILS...
Thang Nguyen 1) Design implementation
2) implement replication for Person Dirctory server
3) implement replication for email Dirctory server
3Q2002
1) completed
2) completed
Delayed due to delays in procuring hardware.
Expect to complete project in January
4Q2002
3) in progress
2Q2003
COMPLETED
4Q2002
94 18 S04 7/1/2002 Established Automatically Maintained Mailing Lists
DETAILS...
Thang Nguyen 1) Design web-enabled Email Broadcast System
2) Assist with development of related policies
3) Pilot with External Affairs & Univ Relations Ofc
3Q2002
COMPLETE
Back-end is a manual process. Implementation of the UH portal may provide an announcement channel to supercede this implementation.
3Q2002
97 18 S08 7/1/2002 Implement UH Meta Directory
DETAILS...
Julio Polo 1) Develop Metadirectory requirements and schema
2) Identify Authoritative sources for Metadirectory information
3) Devise data synchronization procedures where possible
4) Integreate with Banner and PeopleSoft HR
5) Enhance schema to support additional directory service based applications such as the White Pages Management System, Mailing List Management System, etc.
6) Develop Annual Disclosure Report for reporting Metadata and Metadata usage to authoritative sources.
7) Implement reporting practices for Annual Disclosure Report
3Q2002
1) completed
2) completed
3) in progress
6) in progress
4Q2002
4) in progress
1Q2002
Delays due to reallocation of resources to Banner. Resource return to this project in May.
2Q2003
Targeted completion date is September 15, 2003 for initial implementation of all directory synchronization components.
1Q2003
105 18 S19 7/1/2002 Electronic Whitepages
DETAILS...
Russ Tokuyama Accurate UH Directory Services 4Q2002
Expected implementation date pushed back to January 2003
1Q2003
Delayed in order to address usability identified during user testing phase
2Q2003
COMPLETED
4Q2002
116 18 S36 7/1/2002 Implement ITS File Sharing Service
DETAILS...
Michael Hodges 1) Research alternatives and select technologies to test
2) Pilot internally to ITS
3) Develop support documents
4) Develop file sharing practices
5) Determine free vs. fee based service levels
6) Expand pilot to select groups
7) Announce to faculty/staff
3Q2002
1) Completed, Xythos software acquired ITS only pilot begin December 2002
4Q2002
Limited prepiloting has exposed deficiencies. Working with vendor to resolve. Vendor responds with alacrity. Internal pilot to begin once deficiences are removed.
1Q2003
Project tabled though internal testing will continue. Lack of resources due to impact of Banner on staffing and issues with Xythos has resulted in the tabling of this project.
1Q2003
122 18 S50 7/1/2002 Improve Spam Handling for @hawaii.edu Mail
DETAILS...
Mike Satake 1) Investigate solutions,
2) Select and test solutions
3) Determine user support model
4) Implement
3Q2002
1) completed, Spamassassin selected
2) completed
3) completed, web pages developed
4Q2002
4) in progress, to go live on 1/28/2003
1Q2003
COMPLETED, note that this is a first generation antispam solution. Fighting spam is akin to an arms race, new technology will be required in the near future, and that is another project.
1Q2003
125 18 S53 11/1/2002 Upgrade to PeopleSoft HR to v8.3 Test Enviroment
DETAILS...
Vernon Yoshida 1) Obtain hardware
2) Install/configure hardware/software for 2-tier environment
3) Implement 2-tier test environment, 12/13/2002
4) Install/configure software for 3-tier environment
5) Implement 3-tier test environment, January
4Q2002
1) completed
2) completed
3) completed
4) in progress
1Q2003
4) completed
5) completed
4Q2002
8 19 C08 7/1/2002 Establish Wireless Policy
DETAILS...
Jodi Ito 1) Develop internal draft.
2) circulate (as many times as necessary) within ITS for review and revise document
3) Publish document
4Q2002 - 4th version of internal draft completed
1/31/2003 - version 1.0 published publicly
1/2003
9 19 C09 7/1/2002 Implement Intrusion Detection System
DETAILS...
Jodi Ito 1) Acquisition of Hardware
2) Review and analyze software products
3) Install and tune selected software
4) Develop and implement procedures for data analysis and incident notification
4Q2002 - Milestones 1 & 2 completed, 3 in progress. 
1Q2003 - SNORT installed and running in test phase, progressing with tuning of filters and analyzing need for additional sensors.
3Q2003 - #4 in progress
12/2003
10 19 C10 7/1/2002 Implement Vulnerability Scanning
DETAILS...
Jodi Ito 1) Review and analyze freeware and commercial products.
2) Develop process for conducting assessments and reporting to departments and for department remediation of vulnerabilities.
3) Announce and deploy.
4Q2002 - Milestone #1 in progress.
1Q2003 - #1 completed (GFI Languard), #2 in progress
2Q2003 - #2 completed
3Q2003 - #3 in progress
12/2003
11 19 C11 7/1/2002 Implement Security & Abuse Incident Management System
DETAILS...
Jodi Ito 1) Evaluate current reporting systems in place.
2) Recommend modifications or develop specifications for new system.
3) Develop procedure for reporting incidents. & blocking infected hosts
4Q2002 - Milestone 1 in progress
1Q2003 - Currently working with NetOps to consolidate security reporting with eLog system
3Q2003 - procedures for identifying/blocking/unblocking hosts established and in operation.
3/2003
12 19 C12 7/1/2002 Select Log Analysis Tools
DETAILS...
Jodi Ito 1) Research log analysis tools
2) Team to test tools determined suitable for UH environment
3) Once tool is selected, develop procedures for implementation and deployment
 4Q2002 - Milestone #1 in progress, testing tools to determine if suitable to pass on to team.
1Q2003 - Systems groups setting up log server environment.
2Q2003 - project on hold; other priorities supercede
6/2003
13 19 C13 7/1/2002 Improve Security Education for Technical Staff
DETAILS...
Jodi Ito 1) Implement bi-annual technical workshops for systemwide IT staff
2) Create mechanism for electronic distribution of timely security announcements/updates
4Q2002 - Milestones #1 &2 in progress
2Q2003 - #2 completed
note: #1 will be ongoing
6/2003
14 19 C14 7/1/2002 Improve Security Education for End Users & Administrators
DETAILS...
Jodi Ito 1) Identify target audiences to address.
2) Identify security practices to document.
3) Develop documentation.
4) Assess and select distribution mechanisms.
5) Implement campaign.
4Q2002 - Milestone #1 &2 completed.
1Q2003 - Milestone #3 in progress
3Q2003 - #4 &5 in progress
12/2003
96 19 S07 7/1/2002 Implement Secure Network Infrastructure for SCT Banner
DETAILS...
Steven Sakata 1) Develop security requirements,
2) design hardware and software requirements,
3) acquisition,
4) installation and testing,
5) implementation
3Q2002
1) completed
2) completed
3) completed
4Q2002
Vendor with lowest bid presenting unexpected technical challenges. Depoyment more challenging than envisioned.
4) in progress
5) partially implemented
1Q2003
4) completed
5) completed
COMPLETE
4Q2002
98 19 S10 7/1/2002 Review and Augment Disaster Planning Practices for Banner
DETAILS...
Darrel Enoki 1) Review and prepare BC requirements assessment for Banner.
2) Enhance existing Banner backup strategies to effectively integrate with BC practices.
3) Extend off-site backup requirements for Banner.
4) Validate Banner related BC practices with the initial annual test
1Q2003
1) In progress
2Q2003
COMPLETED
Banner backups stored offsite on a weekly rotation.
2Q2003
101 19 S14 7/1/2002 Inspect Electrical Panel in ITS Machine Room
DETAILS...
Darrel Enoki   4Q2002
Project cancelled. Folded into project to measure loads on all panels. 
4Q2002
102 19 S15 7/1/2002 Survey Keller 103 Circuits to Determine Current Loads
DETAILS...
Darrel Enoki   4Q2002
Project postponed one quarter
1Q2003
Inventory established.
2Q2003
Readings taken regularly from panels that we can monitor. We can monitor only 2 of the six. An electrician will be required to complete the readings.
4Q2002
104 19 S17 7/1/2002 Reestablish Biannual IBM Systems Maintenance
DETAILS...
Barry Masuda   3Q2002
COMPLETED
First maintenance window exercised as planned for mainframe software upgrades
3Q2002
106 19 S20 7/1/2002 Establish UH as an official Certificate Authority
DETAILS...
Michael Hodges 1) June 2002: Gather information via web and contact with other institutions;
2) July 2002: Draft policies and procedures;
3) August 2002: Submit policies and procedures for review and feedback;
4) October: begin trial;
5) January: publish new policy;
3Q2002
1) completed
2) pushed back to November 2002
4Q2002
2) completed
3) completed
4) halted--CREN certificates have browser issues since the CREN CA is not a root authority that comes preloaded in the common browsers. CREN has since gone out of business and Internet2 is now the certificate authority for higher ed. Since Internet2 has considerable clout, the browser issue may be corrected in the future.
2Q2003
109 19 S26 7/1/2002 Consolidate Tape Robotic Librarians
DETAILS...
Michael Hodges 1) Prepare requirements doc
2) Acquire hardware
3) Migrate to new environment
3Q2002
1) completed
Acquisition and implementation likely for January or March 2003, February is reserved for the 102 renovation project.
4Q2002
IFB pending finilization of contract language
1Q2003
Project awarded, but delayed due to appeals
2Q2003
Project reposted as an RFP. With OPPRM.
1Q2003
110 19 S28 7/1/2002 Replace Obsolete CAMEBF Server Backup Software
DETAILS...
Garry Au   3Q2002
COMPLETED
4Q2002
111 19 S30 7/1/2002 Increase Security of the ITS Data Center
DETAILS...
Darrel Enoki 1) Review survellience objectives and concerns with staff
2) Determine requirements
3) Procure hardware
4) Test
5) Complete deployment of surveillance equipment
4Q2002
1-2) completed
3) completed
4) in progress
1Q2003
4) Issues with obtaining the proper drivers has caused delays.
2Q2004
COMPLETED
Machine room surveilance camera in operation


1Q2003
115 19 S35 7/1/2002 Upgrade ITS Data Center Entry Systems
DETAILS...
Darrel Enoki 1) Determine entry system specifications
2) Procurement
3) Installation
1Q2003
1) completed
2) in progress, work order with Facilities
2Q2003
Keller 102 lock to be installed. Second lock to be installed 4Q2003 as a result of a new project to increase physical security at the end of the lobby.
2Q2003
118 19 S39 7/1/2002 Consolidate Production Unix Disk Storage
DETAILS...
Steven Sakata   3Q2002
COMPLETED, first pass that is.
Mainframe dropped from initial scope due to unplanned consumption of disk space by Banner.
4Q2002
120 19 S48 7/1/2002 Eliminate all Instances of Password Transmission in the Clear
DETAILS...
Thang Nguyen 1) Design secure IMAP/POP solutions,
2) Test secure IMAP/POP solution and determine scalability requirements.
3) Work with DLUS as necessary to prepare for implementation,
4) Implement secure IMAP/POP.
3Q2002
Vendor solution for POP not yet available for the SunONE mail server.
1) completed for IMAP only
2) completed for IMAP only
3) completed for IMAP only
4) completed for the following IMAP scenarios: all PINE connections to email server, WebMail, client IMAP.
Note that secure client IMAP is available, but not enforced. Enforcement planned for Fall in order to provide time for additional testing of client software.
1Q2003
Vendor solution for POP not yet available for the SunONE mail server.
2Q2003
Vendor workaround for secure POP available and undergoing testing.
2Q2003
134 19 T010 7/1/2002 Access to State NGN network
DETAILS...
Jan Kawachi 1. Develop plan.
2. State to purchase equipment for separate connection to private network.
3. Install equipment and configure
4. Test
3Q2002 - COMPLETED 3. 4Q2002
18 2 D04 7/1/2002 POSTPONED BY WCC
DETAILS...
Gray Murakami 1. Provide WCC with equipment list.
2. Aid WCC install & configure equipemtn.
3. Test WCC classroom.
4. Provide WCC training
  1. 1Q2003
2-4 dependant on WCC acquisition of equipment.
19 2 D05 7/1/2002 Distance Learning Classroom: Waianae Education Center
DETAILS...
Gary Murakami 1. order equipment
2. install equipment
PROJECT COMPLETED 1. 3Q2002
2. 3Q2002
21 2 D07 7/1/2002 AMX: upgrade for K203
DETAILS...
Gary Murakami /Royd Liu 1. Complete AMX template-DONE
2. Determine equipment list
3. Acquire equipment
4. Install equipment
5. Test & train
1. COMPLETE
2. COMPLETE
1. 3Q 2002
2. 1Q 2003
3. 2Q 2003
4. 4Q 2003
5. 4Q 2003
22 2 D08 7/1/2002 AMX: far end control
DETAILS...
Gary Murakami 1. AMX training for staff
2. Input AMX FEC into future DL classroom
COMPLETED 1. 3Q 2002
2. 1Q 2003 COMPLETED
31 2 D17 7/1/2002 Research Whiteboard technology for classrooms
DETAILS...
Gary Murakami 1. Install whiteboard.
2. Integrate & Experiment into ITV structure.
3. provide recommendations.
whiteboard installed (SmartBoard) 1. 3Q2002
2. 3Q2003
3. 4Q2003
58 2 D44 7/1/2002 DLUS ITV Classroom Improvements
DETAILS...
Royd Liu 1. Determine needs
2. Develop equipment list for K201, K203, K204, W204
3. Purchase equpment
4. Installation
  1. 4Q2002
2. 2Q2003
3. 4Q2003
4. 4Q2003
43 22 D29 7/1/2002 Site License
DETAILS...
Naomi Okinaga 1. Design.
2. Implement and test.
a. Modules of adding/editing inventory and purchases completed.
b. Create web forms for new agreements, dept. info.
1. Completed.
2. In progress.
a. Completed.
b. in progress.
1. 1Q2003
2. 2Q2003
44 23 D30 7/1/2002 Improve Help Desk
DETAILS...
Naomi Okinaga 1. Consolidate and restructure staff
2. Complete merger and train students
3. Revise appropriate procedures & documents
Consolidation, restructuring (including rewriting position descriptions), and training in progress 1. 1Q2003
2. 2Q2003
3. Ongoing
45 23 D31 7/1/2002 Dev. Better tracking system
DETAILS...
Naomi Okinaga 1. Develop
2. Deploy within ITS
3. Refine
4. Develop Reports
New tracking system developed and deployed within HelpDesk and Telecom for testing and refinement. Basic tracking reports are already available. 1. 4Q 2002
2. 4Q 2002
3. 1Q2003
4. 1Q2003
46 23 D32 7/1/2002 Dev. Knowledge base
DETAILS...
Naomi Okinaga 1. Develop
2. Populate
Knowledge base developed. Currently in the process of importing data from old tracking system to populate the knowledge base. 1. 4Q2002
2. ongoing
47 23 D33 7/1/2002 Contract Services
DETAILS...
Naomi Okinaga IT committee to ok chargeback   1Q2003
48 23 D34 7/1/2002 Personnel - support services
DETAILS...
Hae Okimoto advertise,screening,hiring 2 Web Development staff hired
1 HelpDesk staff hired
1 Production staff hired
currently in process include
1 Web Developer, 1 Instructional Technologist, and 1 HelpDesk Staff.
ongoing
49 23 D35 7/1/2002 Server Mgmt and Support group
DETAILS...
Naomi Okinaga 1. written policies
2. assess requests as needed
3. deploy for bachman
1. In progress
2. On-going
3. In progress
2Q2003
54 23 D40 7/1/2002 Maintain and improve current level of technical helpdesk support
DETAILS...
Naomi Okinaga 1. Assist Telecom with DHCP deployment
2. Support MIS - PS, FMIS
3. support Banner
4. More staff time to do better job
5. Clarify policies, written Service Level Agreements (SLA)
Banner preparation (UH Username, Manoa registration, portal rollout) emphasis during 1Q2003. Continued DHCP building support. ongoing
119 23 S41 7/1/2002 Renovate Keller 102
DETAILS...
Michael Hodges 1) Design office layout,
2) Develop project plan, including power and telecommunications
3) Develop temporarily office space plan for duration of project
3Q2002
Design completed.
4Q2002
Design amended to better define data communications requirements, renovation tentatively scheduled for June.
1Q2003
COMPLETED
2Q2003
50 24 D36 7/1/2002 Courses/Training
DETAILS...
Naomi Okinaga Develop plan for staff training
Develop & revise training courses
Deliver and evaluate training courses
During Fall 2002, trainings were conducted.
For spring 2003, training was postponed due to the need to use the training room for the new Student Information System trainings. Training schedule will resume in Fall 2003.
ongoing
51 24 D37 7/1/2002 DELETED DUE TO LACK OF STAFFING
DETAILS...
Naomi Okinaga 1. Research current tech
2. Test appropriateness
3. Select
4. Implement
  1. 3Q2002
2. 4Q2002
3. 4Q2002
4. 1Q2003
53 24 D39 7/1/2002 Support new technologies
DETAILS...
Naomi Okinaga 1. Determine list of tech to support
2. Acquire & Test
3. Document & Train
1. Completed.
2. Completed.
3. In progress.
1. 1Q2003
2. 2Q2003
3. 3Q2003
57 24 D43 7/1/2002 ITV Site Tours
DETAILS...
Catherine Kawada 1. Determine requirments
2. Schedule/Coordinate trips
3. Visit & Learn
  1. 3Q 2003
2. 4Q 2003
3. 4Q2004
59 24 D45 7/1/2002 Online Training for PPs
DETAILS...
Catherine Kawada 1. Develop training program
2. Provide training for PPs

  1. 1Q2003
2. ongoing
3 26 C03 7/1/2002 Reinvigorate IT Advisory Committee Structures
DETAILS...
David Lassner Develop approach for committees.
Committees are appointed.
Committees get to work.
The reorganization of the UH system was not effected until December 2003 and discussion of how the system will work took place over the spring. Four bodies will function:
SIS Advisory Council
Distributed Learning Advisory Council
Business Process Council
IT Planning and Policy Council
Only the BPC was appointed by the end of the academic year. Others will start up during Fall 2003.
7/2003
4 26 C04 7/1/2002 Redevelop Strategic Plan for IT
DETAILS...
David Lassner Appointment of steering committee.
Development of Plan.
Approach to steering committee (IT Planning and Policy Council) accepted as part of the planned operationalization of the new UH system reorganization. 12/2003
7 26 C07 7/1/2002 Assume responsibility for support of ITS-wide Public Project Updates
DETAILS...
Iris Takamiya   COMPLETED 1/2003
108 26 S25 7/1/2002 Publish ITS Username and Email Account Practices
DETAILS...
Michael Hodges 1) Create ITS EMAIL practices;
2) Publish practices on the web
3) Create ITS Username practices;
4) Publish practices on the web
3Q2002
1) completed
2) completed
1Q2003
3) completed
4) completed
COMPLETED
4Q2002
6 26, 19 C06 7/1/2002 Update IT Usage Policy
DETAILS...
Jodi Ito 1) Review existing policy and identify areas for modification.
2) Determine procedures for reporting violations and possible penalties/disciplinary actions.
3) Create "executive summary" for ease of readability.
4) Circulate draft for public comment.
4Q2002 - Milestone #1 in progress including review of other institutions' policies.
1Q2003 - #1 completed, #2 in progress
2Q2003 - #3 in progress
12/2003
103 26, 27 S16 7/1/2002 Implement/Publish ITS Metrics
DETAILS...
Michael Hodges 1) identify pilot metrics,
2) develop data gathering mechanisms,
3) develop web presentation,
4) implement
3Q2002
COMPLETED
Pilot implementation in place and published.
New project recommended in order to have an application created.
3Q2002
52 3 D38 7/1/2002 Plans for lab in Sinclair Basement
DETAILS...
Hae Okimoto 1. Agreement with Library for relocation of CLIC lab
2. Design layout of new space
3. Renovation of space
Agreements with Library for space completed; new space layout completed. Currently working with facilities for renovations. 1. 4Q2002
2. 4Q2002
3. 1-4Q2003
137 4,5 T014 7/1/2002 ResNet support
DETAILS...
Carl Yoshiokia Jan Kawachi 1. Review nework design.
2. Review configuration.
3. Connect router to UHNet.
4. Assist with inspection, testing and standards compliance.
5. Expand monitoring coverage.
6. Review Oceanic cabling plans.
7. Assist with inspection, testing and standards compliance for Oceanic cable work.
3Q2002 -
1-3. Completed
4. In progress
4Q2002 - 4. In progress
6. Completed
1Q2003 - 4. Completed, except for certification of runs exceeding spec + CATV faceplate issue
5. Discussions underway
2Q2003 - 5. Additional recruitments in final steps to expand staffed coverage for ResNet (ITOC) - COMPLETED
5. 2Q2003
144 5,12 T029 7/1/2002 Manoa Wireless network - expand coverage
DETAILS...
Dennis Kido 1. Deploy priority common area upgrades by 10/31/2002.
2. Purchase central administration tools to manage wireless network.
3. Coordinate frequencies; establish interference management strategy.
4. Re-evaluate authentication process and design scalability.
5. Deploy next tier common area upgrades (4Q2002)
6. Authentication / scalability
7. Install and activate jacks at Bachman, Bldg. 37 and Architecture by 10/31/2002
8. Deploy coverage in Campus Center common areas.
3Q2002 -
1. Updating common area deployment plans
3. In process
5. Combined with 1.
6. Reviewing current scheme
4Q2002 - 1,5,7. Expanded common area upgrades + departmental partnerships; Architecture location revised to Crawford Hall.
8. Campus Center common areas surveyed; implementation in progress.
1Q2003 - 3. Completed (ongoing)
4. Deployment scheduled for 2Q2003
6. Completed (ongoing)
8. Completed
Note: Assessment for next phase of deployment in 2Q2003
2Q2003 - 2. Pending implementation; remaining task to FY2004
2. 2Q2003
4. Deploy refined scheme 2Q2003
152 5,15 T042 7/1/2002 Modem pool upgrade
DETAILS...
Dennis Kido 1. Research upgrade alternatives.
2. Purchase equipment.
3. Install & test.
4. Inform users of upgrade.
5. Move to production.
1Q2003 - Research done; procurement pending (3Q2003)
2Q2003 - defer to FY2004
4Q2003
129 5,6,13 T005 7/1/2002 Oahu I-Net Network upgrades
DETAILS...
Yul Pyun 1. Establish GigE link between LCC and WCC
2. Install SNMP access to UPS
3. Upgrade routers to dual Gig interfaces.
1Q2003 - 1. Equipment received, pending deployment. 1. 2Q2003
2. Pending scheduling (4Q2003)
3. 4Q2003
133 5,6,15,16 T009 7/1/2002 Intercampus phone system
DETAILS...
Steve Goto 1. Determine whether existing PBX switches can be IP-enabled.
2. Configure 2-4 sites for pilot testing
3Q2002 - Design and pilot site selection in progress.
4Q2002 - Reassess approach; reviewing current alternatives due to concerns over network impacts and viability of alternatives.
1Q2003 - At least five candidate sites (with PRI connected PBXs); assessing alternatives with least impact on UHNet
2Q2003 - project to be reset for FY2004
2Q2003 (determine approach and rescope)
20 6 D06 7/1/2002 Distance Learning Classroom: Kihei
DETAILS...
Gary Murakami 1. Complete AMX template-DONE
2. Determine equipment list-DONE
3. Acquire equipment-DONE
4. Install equipment
5. Test & train
1-3 completed.
4. Completed
5. Completed
PROJECT COMPLETED
1. 3Q 2002
2. 3Q 2002
3. 4Q 2002
4. 3Q 2003
5. 2Q 2003
23 6 D09 7/1/2002 AMX: State-wide plan
DETAILS...
Gary Murakami 1. Create drawings
2. Develop equipment list
3. Create design & configuration map.
COMPLETED
COMPLETED
COMPLETED
1. 3Q2002
2. 3Q2002
3. 3Q2002
27 6 D13 7/1/2002 Systems Monitoring of Ch.55, Olelo
DETAILS...
Gary Murakami 1. Detemine guidelines for equipment requirement.
2. Acquire equipment.
3. Install equipment.
4. Train operators & provide instructions.
Project COMPLETED 1. 3Q2002
2-4. 4Q2002
61 6 D47 7/1/20