General
Questions
> I can log in fine, but I see some courses I
haven't registered for, how do I delete them?
Access
Information
>
Where do I go to log into Laulima?
> When I log into Laulima I don't see any tabs for my courses.
> What happens when I can't log in or SEE any of my registered classes?
Browser
Questions
>
What browsers/versions are recommended for working
with Laulima?
> Why doesn't some browser work with the spellchecker, like Firefox?
Working
with Tools
>
My instructor said I can upload my homework to
the Drop Box and even download files she has put into our course
Resources area using something called Internet Connections. How do I do
that?
> My instructor says I should be able to view my test score, where are they?
Where do I go to log into Laulima?
You can access Laulima by going to https://laulima.hawaii.edu, type your UH username into the "user I.D." box and password into the "password" box in the upper right corner of the screen and click the "Login" button.
If you are a "Guest" and have been invited to log into a Laulima course, log in using your full email address (example: happyface@yahoocom) and the password that should have been sent to you by either the instructor or automatically to your email account.
How do I access my courses?
Once you log into
Laulima (https://laulima.hawaii.edu) you are inside your "My Workspace" which is a private area for you to upload materials (Resources), set up a
profile (Profiles) and alter default course information settings
(Preferences).
There will be a blue bar running across the screen, this is the Course Tabs area where all your registered courses should be listed. If you have multiple courses (more than 5), you should see a "My Active Sites" tab which will give you access to ALL your courses. Click on a course title to enter.
What browsers/versions are recommended
for working with Laulima?
To access Laulima
use one of the following browsers, note that Mozilla Firefox
appears to be the most stable and consistant when working with Laulima:
Windows
Internet Explorer
7.0 and newer
Mozilla Firefox 2.0 and newer
Macintosh
Mozilla Firefox
2.0 and newer
Other
platforms
Mozilla Firefox
2.0 and newer
Why doesn't the spell checker work with some browsers like Firefox?
Some browser's built-in spell check system is incompatable with the rich text editor (FCKeditor) in Laulima, like Firefox. So, if you need spell checking while using the rich text editor, your only option at this point is to use Internet Explorer and install the free ieSpell tool.
When I log into Laulima I don't see any tabs
for my courses.
There are many possible reasons why courses do not appear in the tabs. If you do not see a course, please submit a Request Assistance form to Laulima Support.
Possible reasons include:
My instructor said I can
upload my homework to the Drop Box and even download files she has put
into our course Resources area using something called Internet
Connections. How do I do that?
Please review the
following Tutorial Uploading Files
with WebDAV (NOTE:
connecting using WebDAV on Vista you MUST download and install the
following Windows Update from Microsoft and then proceed with the
tutorial: http://support.microsoft.com/?kbid=907306)
What happens when I can't log in
or SEE any of my registered classes?
Send us a Request Assistance report detailing all
information (be as specific as possible) about the issues you are
having. If it is a technical problem, tell us what errors you are
seeing or what you see on the screen.
I can log in fine, but I
see some courses I haven't registered for, how do I delete them?
Students do not
have the ability to remove a course so you will need to submit a Request Assistance report telling us what courses
are showing up that you would like to have removed.
My instructor says I should be
able to view my test score, where are they?
This really
depends on how the instructor set up the exam or if they added some
sort of grading tool for you to view course scores.
If the instructor has allowed students to return to an exam to view their scores, go to your course test area, scroll down to the bottom of the screen and under "Submitted Assessments" you should be able to view your score in the "Score" column or click on the quiz title (which will be a link) to enter the submitted exam to review scores and any feedback.
If the instructor has added a grading tool, either the Gradebook or Post 'Em, then click on that tool in the Course Menu to your review scores.
I am trying to use the HTML editor to
write email and discussion messages but I only see a white box, whats
wrong?
Your browser may
not support the HTML editor's full functionality. One of the most
stable, supported browsers for working with Laulima is Mozilla
Firefox (for Mac and PC), I suggest you download this browser and
see if that will make a difference when using the editor.
