I just installed Microsoft Vista and am having trouble setting up webDAV, can you help?
Connecting using WebDAV on a computer running Windows Vista does not work reliably. Developers are currently investigating this issue.
However, Microsoft has a software update available that may help correct connection problems for some users. For information about the update and how to download it, see article 907306 in Microsoft's knowledge base. (http://support.microsoft.com/kb/907306/en-us)
To add a shortcut to your Windows Vista computer that allows you to upload and access files using WebDAV, follow these steps:
1. From the desktop, click Computer.
2. Click Map Network Drive.
3. On the Map Network Drive screen, click Connect to a Web site that you can use to store your documents and pictures, and then click Next.
4. Click Choose a custom network location, and then click Next.
5. In the "Internet or network address" field, enter a URL that points to the destination Resources tool, and then click Next.
To connect to a site's Resources, enter the location URL, replacing courseID with your appropriate courseID:
To upload files to the Instructional server for WebCT: https://wct01.hawaii.edu/dav/siteID (the course ID can be found by logging into your course Homepage, looking at the web address, it is between the words "/SCRIPT/" and "/scripts")
To upload files to the Development server for WebCT: https://wct02.hawaii.edu/dav/siteID (the course ID can be found by logging into your course Homepage, looking at the web address or URL, it is between the words "/SCRIPT/" and "/scripts")
6. When prompted, enter your UH username and password.
You may now drag and drop folders between your computer and the sites to which you just connected. To delete an item, right-click it and select Delete.
How do I request a WebCT course for my class?
If you are an instructor, you can request Instructional or Development course(s) from the following links (these are also available on our main log in site at http://webct.hawaii.edu
**Note, as of September 30th, 2008 we will no longer be accepting WebCT requests.
It is already into the semester, can I still request instructional space?
There are no close off dates for Instructional requests during a particular semester. Request a WebCT production/instructional account(s).
I am new to WebCT, are there any workshops or help available for faculty during the semester?
If you are brand new to WebCT we highly suggest you use the new course management and collaborative resources tool called "Laulima". WebCT will be phased out as of September 30, 2008. You may want to take a look at the Laulima Support section of this web site for information/manuals/tutorials, etc., focusing on Laulima.
I have added a file/section to my course that I want only a select group of students to have access, how do I do that?
This is called "Selective Release" and it can be applied to just about anything added to a course. You can selectively release something to specific student(s) or set it to be viewable on a certain date and time. To selectively release to student(s) enter the course, select the radio button next to the icon/file (make sure you are in Designer Options tab), on the right select "Edit", scroll down to the section for "Selective Release", click the "Select" button, checkboxes for desired students, click "Continue", scroll down and click "Update".
I placed an icon/file in the wrong section of my course, can I simply drag and drop it in the correct section?
Icons can be moved from one course section to another using the "Move" feature. To move an icon/file, enter the course, select the radio button next to the icon (make sure you are in Designer Options tab), on the right select the button for "move to organizer page", use the pull down menu to choose the section, click "Move".
One of my students is having problems with logging in, where is the best place they can go for help?
The best option for students, as well as faculty, who are experiencing technical problems is to submit a WebCT Problem Report from the computer in which they are encountering the error. To submit such a report go to the main UH WebCT log in page at http://webct.hawaii.edu and select the link for "Submit a webct problem report" (fill in all queries and be specific as to what steps are being taken when encountering the problem and any errors you are receiving).
I have odd marks (* and/or +) next to my students usernames in my gradebook, how come and what can I do?
The marks or signs of * + is due to a student adding then dropping the course. WebCT retains student information just in case the individual decides to add the course again. If the student is not on your most recent UH portal roster you can delete them by going to "Control Panel" -> "Manage Course" -> "Manage Students", click on the students last name then click "Delete".
If a student just has the * by their name, he/she has added/dropped then added the course again. You will need to allow this student access by going to "Control Panel" -> "Manage Course" -> "Manage Students", click on the students last name then click "Allow access", click "OK" then "Update".
How can I delete an icon or link in the course?
To delete, select the radio button next to the icon (make sure you are in Designers Options tab), over on the right click "Delete".
I would like to add an announcement or course news area, how can I do that?
The fastest and most convenient way is to add a textblock to the homepage of the course which is viewable by everyone and can be quickly edited for updated announcements. To add a textblock enter the course, over on the right under the header for "Options: Textblock" select the button for "Add upper textblock", scroll down under the large text box area, click the "HTML Editor" button (if the editor has never been used you will need to "Grant Always" the certificate), use the editor to type the announcement (functions similar to Word), scroll down and click "Add". NOTE: if you are a Mac user you MUST select the floppy disk icon in the editor's menu FIRST, then update).
To edit for an updated announcement, select the radio button next to the textblock (make sure you are in Designer Options tab), over on the right under the header for "Options: Textblock" select "Edit", enter new information and select "Update".
A student accidentally posted her homework in discussions, I would like to delete it so others don't download it, how can I do that?
To delete a discussion message log into the course, enter Discussions, click on the "All' topic area, locate and select the checkbox for the unwanted message, scroll down and click "Delete" at the bottom of the message table.
Is there a way to see what students talked about during a chat session?
Yes, but only if the chat occurred in one of the four top chat rooms (rooms 1-4). To access chat logs select "Control Panel" button (located above the Course Menu), select "Manage Files", locate a folder called "Chat", click once to open. All chat logs are accessible within the folder as text files (click the magnify glass next to a chat file to view).
Can students view chat logs?
Not unless the instructor adds a link somewhere in the course that goes to the chat log file(s). To set up a link to the logs click "Add page or tool", select "Single Page", enter a title, click the Browse button, locate the "Chat" folder, click once to open, select the checkbox next to a chat log file, click "Add selected", check boxes for the link location (on Course menu and/or on Organizer page) and click "Add".
I need to update my syllabus, can I edit files directly in my course?
You can update and even create files directly in the course by using the internal HTML editor. To update an existing file click "Control Panel" (located above the course menu), select "Manage Files", scroll to locate the file you wish to edit and click once on the title to enter edit mode.
To turn on the HTML editor select the "HTML editor" button located under the main text box (you may be prompted to accept a certificate, click "Grant Always"). Use the editor's features to update/add text (it works similar to Word). Warning: do not adjust any of the existing spacing, it could throw off the entire document structure (this editor is still in it's first version and sometimes the spacing you see is not necessarily what is there OUTSIDE of the editor view). When done click "Update" button (for Macintosh users select the floppy disk icon in the editors menu FIRST, then click "Update")
I have posted my grades in the course but students can't see them, how can students see their scores?
This is a two step process, one must release the columns students are to view then add a "My Grades" tool to the course. To release columns select "Control Panel" (located above the course menu), select "Manage Course", under the header for "Manage Students" select "Modify columns". Select the checkbox(s) above each column the students are to view, scroll over to the right for "Released columns" and use the pull down menu to select "Yes" and click "Go". The row for "Released" should now say "Yes" for each of your selected columns.
To add the My Grades tool click "Homepage in the Course Menu, select "Add page or tool", over on the right click "My Grades", enter a title, select both checkboxes for link location and click "Add". Students can now click the icon for "My Grades" and view their score(s) (they only see their own scores).
How can I export my final grade to Banner?
If you have requested a WebCT - Banner course you have the option of exporting your final grades from WebCT's gradebook to the UH Banner Student Information System. Only the primary owner (Designated faculty) of the course has the ability to do this.
To export grades click "Control Panel" (located above the Course Menu), select "Manage Course", click on the header for "Manage Students". Using the pull down menu under the header for "Options: Advanced" choose "Export Final grades" and click "Go". WebCT will list all student grades that can be exported, click "Export final grades".
NOTE: the values set in the final grade column need to be A-F (if you do not have a Final Grade Column you will need to add one prior to export, make sure the column type is "Alphanumeric" and the label for the column is "Final Grade" exactly as written here).
Banner will not accept numeric or other invalid grade types. WebCT can only export grades for a single student ONCE. If you want to make a change you need to go into Banner through your myUH Portal to make a change.
I had a student take a hard copy version of my online quiz. Can I add the results to the quiz in my course?
In this situation you can submit the quiz for the student.
1. Log into the course
2. Enter your quiz listings area
3. Click on the "Submissions" button under the quiz title
4. Locate the students name, in the "No." column click on the "---" link (this will enter you into the unsubmitted quiz)
5. Enter a score and any feedback for each question or scroll down to the bottom of the quiz and enter the total score in the "Quiz score adjustment" text block and click "Submit quiz" then click "OK" when prompted.
I cannot add a student who is registered into my WebCT course, what do I do?
First confirm that the student is not actually already listed in the course, select "Control Panel" (located above the Course Menu), click "Manage Course", under the header for "Manage Students" select "Change Settings", select the radio button for"show access denied users" (if need be) and click on "Update". Scroll down through the student list to check for students name. If the student is actually listed and there is an * next to their username, click on their name (usually the last name column is a link), click "Allow access" button and select to "Update". The student should now have access.
IF the student was not listed there are still a couple other possibilities, they may not actually be registered or they need to be synced with the registration system again. The best option in both these cases would be to send an email to webct-support@hawaii.edu listing the students first/last name and CRN for the course.
A student is trying to log in to my course. I see them on the class roster, but when the student clicks on the course link in myWebCT, they get an "access denied" message, what can I do?
It may be due to the student adding/dropping and adding the course . First, confirm that all students are being listed in the student database, select "Control Panel" (located above the Course Menu), click "Manage Course", under the header for "Manage Students" select "Change Settings", select the radio button for "show access denied users" (if need be) and click on "Update".
Scroll down through the student list if there is an * next to their username, click on their name (usually the last name column is a link), click "Allow access" button (the same would apply to a ~ by the username in which case click "Make active") and select to "Update". The student should now have access.
NOTE: double check your latest student registration list before altering any student access.
I cannot view submitted assignments in WebCT. The "Not Graded" status is not an active link. How can I view and grade these submissions?
Assignments cannot be graded or downloaded while students are allowed to retrieve their submissions. Grading will be disabled until either after the Due Date has passed, or until multiple submissions have been disabled in assignment settings.
Do you have any tips or suggestions for creating interaction in my course?
There are a variety of things an instructor can do in order to create a sense of community and fascilitate interaction in an online course. To view just a few tips/activities/suggestions select to download the following: Download Tips for Interaction
I am team teaching a course, how do I allow the other teacher access?
If you are the "primary owner" (main, designated faculty) of the course you can add the other instructor as a co-designer by entering their UH username in the course. To add a co-designer go to "Control Panel" (located above the Course Menu), select "Manage Course", on the right select "Share Designer Access", on the right enter their UH username and click "Add".
I have created my course, but the students cannot view it. Why not?
This may be due to not having an instructional space designated for the course. Verify your courses location by logging into the homepage for the course, look at the address or URL in the browser, if the address begins with "https://wct02" then your course is still on the Development server which is for faculty access only. You may need to submit an Instructional request and copy the course over to the Instructional space created for you before students can have access (information on how to copy the course is detailed in the email sent to you confirmation that the space has been created).
To submit an Instructional request select the following: Request a WebCT production/instructional account(s)
What is a CRN?
CRN stands for Course Reference Number. These numbers are listed in the campus catalog identifying semester based courses and are unique for each semester. To look up your specific course CRN click the following link: Course Reference Number by Campus
How can I quickly tell what server (Instructional or Development) I am logged into?
Log into your courses homepage, look at the URL or web address, if it begins with "https://wct01" you are on the Instructional server, if "https://wct02" it is the Development server.
I'm teaching the same course again next semester. How do I reuse my recently completed WebCT course for next semester?
WebCT-Banner courses (where the students are enrolled via Banner) can only be used for the requested semester. The course ids for these courses consist of campus, CRN, and term (semester) info and as a result cannot be reused from semester to semester. You'll need to request a new instructional space (course account) each term.
The online request form for this is located at http://webctsupport.hawaii.edu/. There is also a text link for this on the WebCT server http://webct.hawaii.edu/.
**Note WebCT will be phased out on September 30th. If you are teaching online in the Fall, please review the Laulima Support section of this web site.
I'd like to keep a copy of my course just in case students have a question regarding their work in a course.
You can make a backup of your course at any time, which can be downloaded and saved on your desktop computer. To make a backup go to "Control Panel" (located above the Course Menu), select "Manage Course" and click "Create Backup" (or simply click on the Course Functions button in your myWebCT account).
After your backup is created it can downloaded to your computer by selecting the radio button next to the name of the backup, then click on the "Download" button. The backup file can only be used on the WebCT server, not on your desktop computer. If this backup is restored to a WebCT account it will overwrite and update that account to the state your course was at the time of the backup.
If you need a development account to do this restore you can request one from <http://webctsupport.hawaii.edu/>.
The semester has just ended. Will the courses from the recent semester still be there on my course listing when I login next semester?
For students, the previous semester's listings will disappear approximately a week before the new semester starts. The upcoming semester's courses will appear approximately during that same timeframe. The spring semester will overlap through much of the summer semester.
For faculty (course designers) and teaching assistants, the upcoming semester's courses will appear shortly after the term (semester) is enabled and students start to register. The previous semester's courses will be taken off the course listing sometime after the deadline for student to finish an incomplete from the previous semester.
When my course is taken off the course listing does that mean that the course will no longer exist?
No. It simply means that the course will not appear in your personalized listing of courses when you log into WebCT. The course may still be there, but you would need to access it directly by entering it's course url or web browser bookmark. (See next section for url info)
How do I handle a student who wants to do an incomplete?
If the student will be finishing up their incomplete for your course after the course is taken off the course listing then they would need to access your course via the direct url for your course. If they don't know what it is you can let them know, simply enter the course (it'll still be on your listing) then copy the location in the url or web address area of your web browser and forward that info to your student.
I don't have a student taking an incomplete and I would like students not to be able to access my course after this date.
To deny student access to the course go to "Control Panel" (located above the Course Menu), select "Manage Course", "Manage Students", use the pull down menu under the header for "Options: Advanced" and select "Deny Student Access" and click "Go" (This is assuming that all of the students you want to deny access to are on the list that you see.)
When are the courses from a past semester going to be taken off the server?
Typically courses will remain on the instructional server for approximatly 6-7 months after the semester ends. They are then "hidden" from everyones myWebCT account and then eventually deleted. If you have a need to access these "hidden" courses please submit a request (instructors only) for direct URLS or web address from webct-support@hawaii.edu.
