|SUMMARY:||Terms of Service popping up when logging into Google@UH|
|REPORTER:||ITS Help Desk|
|START TIME:||Oct 09 06:25 AM|
|END TIME:||Oct 09 08:34 AM|
Users have reported getting the Terms of Service pop-up when trying to login to any Google@UH service. All Google@UH users should have accepted the Terms of Service previously (when getting a UH Username, when migrating to Google@UH, or following migration), and by accepting the Terms of Service again all Google@UH services should be available.
We are investigating the cause of this issue and apologize for any inconvenience.
|UPDATE:||10/09/2012 08:41 AM: The performance issues appear to be tied to individual web browsers and the way they cache page data. If you experience any slow performance when trying to login, try closing your browser and then restarting it again.|
|10/09/2012 08:37 AM: User should no longer see the Terms of Service pop-up when logging into Google@UH services. There is still some performance issues with the UH Web Login page causing it to respond a little slower than normal. We are continuing to work on this.|