| SUMMARY: |
UHM: Merdian Voice Mail |
| POSTED ON: |
10/17/2012 |
| REPORTER: |
Janice A Kawachi (kawachi) |
| START TIME: |
Oct 17 09:40 AM |
| END TIME: |
Oct 17 01:45 PM |
| DESCRIPTION: |
The UHM telephone voicemail system, Meridian Mail, is currently down. When a user dials the x65600 number to retrieve messages, he will simply hear a recording say, "channel one," then immediately be disconnected. Hawaiian Telcom and UH technicians are investigating the problem. Note: This does not affect the newer Avaya Aura Messaging service (the x78800 number).
|
| UPDATE: | 10/17/2012 03:51 PM: Meridian voice mail system has been restored. |
| 10/17/2012 01:03 PM: The Meridian voice mail system is experiencing problems again. Hawaiian Telcom and UH technicians are investigating the problem. |
| 10/17/2012 12:44 PM: Meridian voice mail service was restored after a card was re-set and the system was reloaded. |