UHM: Merdian Voice Mail

SUMMARY: UHM: Merdian Voice Mail
POSTED ON: 10/17/2012
REPORTER: Janice A Kawachi (kawachi)
START TIME: Oct 17 09:40 AM
END TIME: Oct 17 01:45 PM
DESCRIPTION: The UHM telephone voicemail system, Meridian Mail, is currently down. When a user dials the x65600 number to retrieve messages, he will simply hear a recording say, "channel one," then immediately be disconnected. Hawaiian Telcom and UH technicians are investigating the problem. Note: This does not affect the newer Avaya Aura Messaging service (the x78800 number).
UPDATE:10/17/2012 03:51 PM: Meridian voice mail system has been restored.
10/17/2012 01:03 PM: The Meridian voice mail system is experiencing problems again. Hawaiian Telcom and UH technicians are investigating the problem.
10/17/2012 12:44 PM: Meridian voice mail service was restored after a card was re-set and the system was reloaded.