|SUMMARY:||Production Banner CPU, Front-ends, SSD Maintenance|
|REPORTER:||Craig M Shiroma (shiroma)|
|START TIME:||Apr 05 01:00 PM|
|END TIME:||Apr 07 06:00 AM|
Select Banner services will not be available from 1pm, April 5 (Saturday) to 6am, April 7 (Monday), 2014. The MyUH portal will also be unavailable during this time.
o Academic Services/Student Services portion of the MyUH (aka Self-Services), which includes:
- Financial Aid
- Class Lists
- Payment Plan Sign Up
- eRefund Sign Up
o Online Application
o Resource 25
o Forms (for Banner access)
o Reports (Oracle & Discoverer)
o UH email & calendar: https://mail.google.com/a/hawaii.edu
o Laulima (except during daily down time from 3am to 4am): https://laulima.hawaii.edu/
What will be happening during this outage:
Servers will be unavailable due to required hardware maintenance: operating system (OS) upgrade; migration to new solid state disks; set up of new CPUs.
This information will be posted at:
MyUH Portal homepage (https://myuh.hawaii.edu)
ITS website http://www.hawaii.edu/its under "Status" or along the right column. Once completed, it will indicate [RESOLVED]
For any problems or questions regarding Banner, please email firstname.lastname@example.org
Thank you for your patience.