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Windward Community College Computer & Information Literacy Graduation Requirement
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Note: Any Email exam submitted without an attachment is considered incomplete and a student will not achieve a score high enough to pass the exam. Emails submitted from MyUH Portal have been discovered to be missing attachmets. DO NOT USE MYUH PORTAL!

Scoring Rubric for the Email
Component of the CIL Exam

Skills List | Exam Sample Print Email Sample Exam | Scoring Rubric


Unsatisfactory Partially Satisfactory Satisfactory Points
Compose and send new message to correct address 10
New message composed, but sent to wrong address (0) N/A New message composed and sent to correct address (5)
Insert subject line in new message 5
New message does not have subject line (0) New message has subject line, but not as directed (2.5) New message has correct subject line (5)
Save an email attachment to local media in correct format 15
Attachment not saved (0) Attachment saved, but to incorrect location and/or in incorrect format (5-10) Attachment saved to correct location in correct format (15)
Edit downloaded file and save changes to specified location in correct format 15
Did not edit downloaded file or did not save changes to specified location in correct format. (0) Edited downloaded file, but did not save changes, or did not save them to the correct location and/or in correct format. (5-10) Correctly edited downloaded file, and saved the changes as directed to the correct location in the correct format. (15)
Use reply command in email program 5
Did not reply to message (0) Used Forward instead of reply (2.5) Correctly used reply. (5)
Carbon Copy message to specified address 5
Did not use Carbon Copy (0) Used CC, but did not address the message correctly (2.5) Carbon copied the message to the correct address (5)
Insert appropriate response as instructed within body of email message 10
Did not correctly insert response within the body of the message as instructed (0) Responded within body of message, but saved as separate document, or responded within the body, but not as directed. (5) Correctly inserted response within message body as instructed (10)
Attach a document to the message 35
Did not attach a document to the message (0) Attached incorrect document to message (20) Attached correct document to the message (35)
Proofread message and correct errors before sending -
Subtarct 0.5 point for every error left uncorrected.
Completed in 2 hrs -
Subtract one point for every minute over 2 hours
Total points 100

Skills List | Exam Sample Print Email Sample Exam | Scoring Rubric
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Windward Community College • 45-720 Kea‘ahala Rd • Kāne‘ohe, HI 96744

Page last updated: September 29, 2009