How do I terminate an employee's UH Email Account?

A department head or administrative officer can request a UH Email Account termination for an employee by making a formal request on departmental letterhead. The Dean, Director, or administrative officer's signature is required. Requests should be sent to ITS Account Administrator. Note: Submitting a termination request does not always immediately cut off access, please see below.

By Campus Mail:

Information Technology Services
ITS Help Desk
IT Center 101

By US Postal Service:

ITS Help Desk 
Information Technology Services
2520 Correa Rd, IT Center 101
Honolulu, HI 96822

When the termination is requested, it is possible that the individual using the UH Email Account has established additional affiliations with UH, such as becoming a student or becoming a faculty or staff with another UH department. ITS will research all termination requests in order to ascertain if there are additional affiliations by the individual. If there are no other affiliations, the UH Email Account will be flagged for termination. By default, the UH Email Account will go through the normal grace period. If access to the UH Email Account must be immediately cut-off, the letter must explicitly request this.

Note that termination of the UH Email Account is synonymous with termination of the UH Username.


This article is part of the UH Email Account Practices article.
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Article ID: 551
Created: Fri, 17 Feb 2006 10:59am
Modified: Wed, 06 Feb 2019 9:06am