CIS 720 Seminar – A Talk on Overcoming Challenges of an Indonesian E-government-based Scholarship Program

Dear CIS Community,

This Monday (April 13, 4:30-5:30pm HST) Anis Hamidati  will present her dissertation research in progress at our 720 seminar. 

Title: Overcoming Challenges of an Indonesian E-government-based Scholarship Program

Abstract: The optimism surrounding e-government to improve government services has been widely documented and supported in public administration literature. This study looks at a long-standing government scholarship program in Indonesia, which in recent years, has shifted from being in the traditional offline format to an online process. The new e-government initiative was imposed top-down to follow the broader government agenda in accelerating development through the use of ICTs. However, despite the promise of e-government, many of the initiatives involved failed. At the same time, there have been some successes, as demonstrated in this study, where users have been able to conduct workarounds to achieve their goal rather than follow the previously designed pathways that did not work. These bottom-up solutions are sources of resilience that enabled the initiative to work. Three questions are addressed in this research: to identify the challenges faced by the users of the e-government initiatives, how those challenges were met, and how they learn of the workarounds.

Bio:  Anis Hamidati is pursuing her Ph.D. in the Communication and Information Sciences program at the University of Hawaii at Manoa. She is a faculty member of Swiss German University in Indonesia and currently on study leave with the initial funding from the Ministry of Research, Technology and Higher Education of Indonesia. She is also a fellow of the East-West Center in Hawai’i. Anis’s current research focus is on e-government, women empowerment and social media.