BUSN 161 :: Customer Service
Fall 2018 @UH Maui College

CRN:
45412KAH), 45870 (MOL), 45417 (LAN/HAN), 45418 (DE)
Credit Hours:
3
Instructor:
V. Domingo
vdoming@hawaii.edu
984-3750 (Ph)
Instructional Mode:
Online
Instructional Mode:
Online
Dates:
08/20/2018 - 12/14/2018
Course Prerequisites:
ENG 22 or 55, or placement at ENG 100 or consent.
Course Description:
Builds and maintains the critical skills and understanding necessary to be a dynamic, and successful member of today's rapidly growing service economy. Individuals who work with customers gain insight into customer behavior and attitudes and develop strategies to create positive customer relationships encountered In various situations on the job.
Technical Requirements:
The Internet allows students to take a course at home using a personal computer. Familiarity with using a computer and basic Internet skills (browsing, sending e-mail, saving/sending files) is required. Students must have a computer with Internet access. Depending on the online course, students may be required to log in at a specific day and time or at anytime. Students taking an online course should always contact their instructor after registration or prior to the first day of class to get detailed information regarding the course.

Minimum Computer Hardware/Software Requirements:
http://www.hawaii.edu/its/swhw_info-stu.html

It is also required that you obtain a UH Email account. Please go to the following URL for more information: http://www.hawaii.edu/askus/563


Laulima Help
http://www.hawaii.edu/talent/laulima_students.htm

Additional Notes:
For course information email instructor at vdoming@hawaii.edu
Updated:
Wednesday, April 4, 2018 15:09:06