Contact Us - Student Accounts

 

Each University of Hawaii student is assigned an email address when admitted. Your email address is in username@hawaii.edu format.

Email sent to your UH email account is considered an official channel of communication by the University.


All email for payments, refunds and payment plans will be sent to this email address so you are responsible for checking it regularly. You may check your UH email through MyUH or directly at https://gmail.hawaii.edu.

Please use your "hawaii.edu" e-mail when corresponding via email and include your UH student ID# in your message.

For inquiries about your student account, email billpayment-l@lists.hawaii.edu. For faster response, please include your home campus, name and student ID in the subject line of your email inquiry.

Although we welcome inquiries from parents, due to the Family Educational Rights and Privacy Act (FERPA), we are not be able to discuss with parents the details of a student's account without the student's written consent. We are only able to discuss general information with parents. Therefore, when making inquiries, it is preferable that the student make direct contact with the department or office involved.

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Campus Cashier's Offices

Please Select Your Home Campus

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University of Hawai'i at Manoa

Cashier Window Service
M-F - 9:00 am - 3:00 pm

2600 Campus Rd. QLCSS 105
Honolulu, HI 96822-2205
Phone: (808) 956-7554

Email: mancshr@hawaii.edu
Located in the QLC Student Services Bldg, Room 105

Name Area of Responsibility Phone Number Email
Ann Sakuma Interim Manager (808) 956-2100 annyang@hawaii.edu
Janice Kondo Assistant Manager (808) 956-2101 kondoj@hawaii.edu
Lloyd Nakata IT Specialist (808) 956-3171 lloydn@hawaii.edu
Nicole Wakui Fiscal Specialist (808) 956-2103 nkw3@hawaii.edu

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University of Hawai'i at Manoa Outreach College

Cashier Window Service
M-F - 9:00 am - 3:00 pm

2600 Campus Road, QLCSS 105
Honolulu, HI 96822-2205
Phone: (808) 956-5899
Email: ocfiscal@hawaii.edu
Located in the QLC Student Services Bldg, Room 105

Name Area of Responsibility Phone Number Email
Elena Kadekawa Fiscal Specialist (808) 956-5899 ekashiwa@hawaii.edu
Patrick Laoron Cashier (808) 956-5899 laoronp@hawaii.edu

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University of Hawai'i at Manoa Student Housing - Cashier

Cashier Window Service
M-F - 8:45 am - 4:00 pm

Frear Hall 2569 Dole St.
Honolulu, HI 96822-2381
Phone: (808) 956-5178
Located on the street level

Name Area of Responsibility Phone Number Email
Cathy Chow Student Housing (808) 956-4017 ctchow@hawaii.edu

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University of Hawai'i at Hilo

Monday - Thursday 8:00 am to 4:00 pm
Friday 8:30 am to 4:00 pm
Closed on State Holidays


200 W. Kawili St. Hilo, HI 96720-4091
Phone: (808) 932-7025
Email: uhhcash@hawaii.edu
Located in the Student Services Center, Room W-101

Name Area of Responsibility Phone Number Email
Grant Okazaki Fiscal Specialist (808) 932-7025 gokazaki@hawaii.edu
Sang Son Sumida Student Accounts (808) 932-7025 sssumida@hawaii.edu

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University of Hawai'i at West O'ahu

Cashier Window Service
M-F - 10:00 am - 2:00 pm


91-1001 Farrington Hwy.
Kapolei, Hawaii 96707
Phone: (808) 689-2890
Email: uhwocash@hawaii.edu
Located in Campus Center C-144

Name Area of Responsibility Phone Number Email
Casi Fuellas Student Accounts (808) 689-2505 csakaida@hawaii.edu

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Hawai'i Community College

Cashier Window Service
M-F 8:30 am - 4:00 pm


1175 Manono Street
Hilo, HI 96720-5096
Phone: (808) 934-2740
Email: hawccbo@hawaii.edu

Name Area of Responsilbity Phone Number Email
Kirk Mikami Student Accounts (808) 934-2746 kirkmika@hawaii.edu

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Honolulu Community College

Cashier Window Service
M-F- 8:00 am - 4:00 pm


874 Dillingham Blvd.
Honolulu, HI 96817-4598
Phone: (808) 845-9102
Located in Bldg. 6, First Floor

Name Area of Responsibility Phone Number Email
Selina Nihoa Cashier/Student Accounts (808) 845-9139 nihoa4@hawaii.edu
Cindy Yang Cashier/Student Accounts (808) 845-9140 cyyang@hawaii.edu

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Kapi'olani Community College

Cashier Window Service
M-F - 8:00 am - 3:30 pm

4303 Diamond Head Rd.
Honolulu, HI 96816-4421
Phone: (808) 734-9524
Located in Ilima 106

Name Area of Responsibility Phone Number Email
Cynthia Chin Delong Student Accounts (808) 734-9888 chinc@hawaii.edu
Jayme Wong Student Accounts (808) 734-9774 jayme.wong@hawaii.edu

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Kaua'i Community College

Cashier Window Service by Appointment Only
M-F - 8:00 am - 3:30 pm


3-1901 Kaumualii Hwy.
Lihue, HI 96766-9500
Phone: (808) 245-8311
Located in the One Stop Center

Name Area of Responsibility Phone Number Email
Rodel Agpaoa Fiscal Specialist (808) 245-8122 rodelc4@hawaii.edu
Kahale Blackstad Account Clerk (808) 245-8235 blacksta@hawaii.edu
Deanne Koshi Fiscal Administrator (808) 245-8214 deannesy@hawaii.edu

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Leeward Community College

Cashier Window Service
M-F - 8:00 am - 3:30 pm

96-045 Ala Ike
Pearl City, HI 96782-3393
Phone: (808) 455-0308
Email: lcc.cashier@hawaii.edu
Located in building AD-113

Name Area of Responsibility Phone Number Email
Tracy Higa Student Accounts (808) 455-0308 tracyhig@hawaii.edu
Patty Umetsu Student Accounts (808) 455-0308 pumetsu4@hawaii.edu

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University of Hawai'i, Maui College

Cashier Window Service
M-Th - 8:30 am - 3:30 pm
Fri - 8:30 am - 12:00pm, 2:00pm-3:30pm

310 West Kaahumanu Ave.
Kahului, HI 96732-1617
Phone: (808) 984-3257
Email: mcbusoff@hawaii.edu
Located in Hookipa Bldg, Room 113

Name Area of Responsibility Phone Number Email
Laura Kahoohanohano Student Accounts (808) 984-3372 lkahooha@hawaii.edu
Chris Pascua Student Accounts (808) 984-3596 chrisp23@hawaii.edu

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Windward Community College

Cashier Window Service
M-F - 9:00 am - 2:00 pm

45-720 Keaahala Road
Kaneohe, Hawaii 96744
Phone: (808) 235-7411
Located in Alakai Bldg, Room 114

Name Area of Responsibility Phone Number Email
Jerri Ann Samura Student Accounts (808) 235-7411 jerriann@hawaii.edu

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Campus Financial Aid Offices

Financial Aid Offices Webpages

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1098T Campus Contacts

The link and names listed can be contacted for assistance.

Contact your home campus "Cashier" if you need to:

  • correct or provide social security number on your 1098-T form
  • did not receive a form 1098-T

Contact your home campus "Registration" if you need clarification on specific 1098-T items:

  • questions on registration for reporting calendar year
    • Box 1 is used for payments received based on qualifying tuition and fees for the semester(s) that you were enrolled in for that calendar year
    • Enrollment status
    • Confirm Social Security Number information on file
    • Assistance with residency type information

Contact your home campus "Financial Aid" for questions on financial aid received during calendar year. Please note the following:

  • Box 5 consists of scholarships and grants received within the calendar year and financial aid can assist with any questions
  • Any financial aid adjustments that have taken place for a prior year adjustment

For all other questions, please contact System Bursar at uh-bursar@lists.hawaii.edu.

Please contact the appropriate representative for the campus(es) attended. Note: Campus representatives are not tax advisors. If you require information on how to claim the tax benefits and whether you qualify for the credit, please consult your tax advisor.

Please select campus:

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University of Hawai'i at Manoa-1098T Contacts

Category Office Phone Number Email
Cashier Manoa Cashier's Office (808) 956-7554 billpayment-l@lists.hawaii.edu
Financial Aid Manoa Financial Aid Office (808) 956-7251 finaid@hawaii.edu
Registration Manoa Registrar's Office (808) 956-8010 uhmanoa.records@hawaii.edu

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University of Hawai'i at Hilo-1098T Contacts

Category Office Phone Number Email
Cashier Hilo Cashier's Office (808) 932-7025 uhhcash@hawaii.edu
Financial Aid Hilo Financial Aid Office (808) 932-7449 uhhfao@hawaii.edu
Registration Hilo Registrar's Office (808) 932-7447 uhhro@hawaii.edu

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University of Hawai'i at West O'ahu-1098T Contacts

Category Office Phone Number Email
Cashier West Oahu Cashier's Office (808) 689-2890 uhwo.cashiers@hawaii.edu
Financial Aid West Oahu Financial Aid Office (808) 689-2900 uhwo.finaid@hawaii.eduu
Registration West Oahu Registrar's Office (808) 689-2900 uhworec@hawaii.edu

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Hawai'i Community College-1098T Contacts

Category Office Phone Number Email
Cashier Hawai'i Cashier's Office (808) 934-2740 hawccbo@hawaii.edu
Financial Aid Hawai'i Financial Aid Office (808) 934-2712 hawccfao@hawaii.edu
Registration Hawai'i Registrar's Office (808) 934-2710 hawccar@hawaii.edu

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Honolulu Community College-1098T Contacts

Category Office Phone Number Email
Cashier Honolulu Cashier's Office (808) 845-9102 honccbo@hawaii.edu
Financial Aid Honolulu Financial Aid Office (808) 845-9116 honccfao@hawaii.edu
Registration Honolulu Registrar's Office (808) 845-9120 honcc@hawaii.edu

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Kapi'olani Community College-1098T Contacts

Category Office Phone Number Email
Cashier Kapi'olani Cashier's Office (808) 734-9524 billpayment-l@lists.hawaii.edu
Financial Aid Kapi'olani Financial Aid Office (808) 734-9537 kapfao@hawaii.edu
Registration Kapi'olani Registrar's Office (808) 734-9555 kapinfo@hawaii.edu

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Kaua'i Community College-1098T Contacts

Category Office Phone Number Email
Cashier Kaua'i Cashier's Office (808) 245-8205 billpayment-l@lists.hawaii.edu
Financial Aid Kaua'i Financial Aid Office (808) 245-8360 kauccfao@hawaii.edu
Registration Kaua'i Registrar's Office (808) 245-8225 arkauai@hawaii.edu

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Leeward Community College-1098T Contacts

Category Office Phone Number Email
Cashier Leeward Cashier's Office (808) 455-0308 lcc.cashier@hawaii.edu
Financial Aid Leeward Financial Aid Office (808) 455-0606 lccfao@hawaii.edu
Registration Leeward Registrar's Office (808) 455-0646 lccar@hawaii.edu

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University of Hawai'i, Maui College-1098T Contacts

Category Office Phone Number Email
Cashier Maui Cashier's Office (808) 984-3257 mcbusoff@hawaii.edu
Financial Aid Maui Financial Aid Office (808) 984-3277 mauifa@hawaii.edu
Registration Maui Registrar's Office (808) 984-3267 uhmcar@hawaii.edu

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Windward Community College-1098T Contacts

Category Office Phone Number Email
Cashier Windward Cashier's Office (808) 235-7411 billpayment-l@lists.hawaii.edu
Financial Aid Windward Financial Aid Office (808) 235-7449 wccfao@hawaii.edu
Registration Windward Registrar's Office (808) 235-7432 winccar@hawaii.edu

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System Bursar

2444 Dole Street
Bachman Annex 11
Honolulu, HI 96822-2205
Fax: (808) 956‐9069

Name Area of Responsibility Phone Number Email
Denise DeArment System Bursar (808) 956‐2934 dearment@hawaii.edu
Brigitte Granados Fiscal Specialist (808) 956‐2755 bdg217@hawaii.edu
Richard Komenaka Collection Specialist (808) 956‐6295 rkomenak@hawaii.edu
Susan Mabe Loan Collection Manager (808) 956‐2266 smabe@hawaii.edu
Stefan Meinl System IT Support (808) 956-3293 meinl808@hawaii.edu
Anna Tran Fiscal Specialist (808) 956-0817 annat@hawaii.edu

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