Submitting Your F-1/J-1 Documents

July 26, 2023 Update:

The ISS Office has updated the Visa Clearance process to separate items that can be submitted prior to arrival from the I-94 which cannot be submitted until after arrival.
As a result the I-94 document retrieval and submission is moved to a new final step in the Visa Clearance Process.


After you've arrived in the U.S. you should have access to all the documents needed to complete the Visa Clearance Document Check, which will make sure all your documents are in order and add the documents to your records in our system.

Preparing Your Documents for Submission

1. Make Digital Copies of Your Document

The ISS Office requires readable but small sized documents to upload to your files.

Scan or take readable quality digital photos of the following immigration documents with your camera, smartphone, tablet, or scanner:

Please do not use HD, bmp,  jpg-large, or HEIC format images.
Total file size for all documents should be under 4MB and still readable at 100% zoom.

For F-1 Students:

  1. I-20 * must be signed and dated by student on page 1
  2. Passport biographical page
  3. F-1 Visa (except Canadian citizens)
  4. GA offer letter (if applicable)

For J-1 Students:

  1. DS-2019 *must be signed and dated by student on page 1
  2. Passport biographical page
  3. J-1 Visa (except Canadian citizens)
  4. A completed J-1 Health Insurance Provider Certification Form if you have not submitted it yet. Other documents will not be accepted.
  5. GA offer letter (if applicable)
2. Rename Your Files

Following the provided naming convention makes it easier for the member of our office to check on your documents in a timely manner.

Please name your documents with the following naming convention:

(where ext is the file extension: jpg, png, pdf, etc.)


John Smith who is submitting his documents on January 5th, 2022 would submit his passport under the filename:

Jane Doe who is submitting her documents on August 1st, 2022 would submit her I-20 under the filename:

Submitting your Documents via UH FileDrop

What's Next?

The step after submitting your documents to the designated ISS Manoa email you will need to update your U.S. address and phone number information so that the ISS Office has that information to register your SEVIS record.