Welcome New International Students to
the University of Hawai'i Mānoa Campus
Resources for New Students
Required Action Checklist
Make sure you're ready for your ready for your time at UH Manoa with this checklist of required actions before you start your semester.
ISS Visa Clearance
Required for international students newly admitted to UH Manoa arriving in the U.S. only.
Visa Clearance is an ISS Office process to verify student's documents for our records. Our office requires students to complete Visa Clearance in order for us to accurately report your status with the necessary parties.
ISS Welcome Events
Starting a week before the start of the semester, the ISS Office holds a variety of welcome activities designed to help students learn more about what is available to them as students at the university.
Frequently Asked Questions with New Students
The ISS will utilize the UH Filedrop system to electronically transmit the I-20 (F-1) or DS-2019 (J-1) to students.
Receiving UH FileDrop
UH FileDrop documents are available for a limited time for security purposes. After the 14 day deadline passes, files are removed from the system to protect your private information.
To identify the email and it’s content please look for the following items:
- The email will come from a hawaii . edu email account
- The subject will be: "Files are available for you at the UH FileDrop Service"
- The download link will contain "https://www.hawaii.edu/filedrop/" as part of the URL
Please make sure to do the following once you receive the UH FileDrop email.
- The document must be downloaded AND saved before the expiration date.
- Students are required to print documents and then sign and date the appropriate section in blue ink, it should be on-hand when you arrive in the United States.
- Having a printed and signed I-20/DS-2019 is required for your program.
We are not planning to mail hard copies of your forms unless required to by the US government.
Visa services differ based on conditions in each country.
To locate embassy or consulate website, go to https://www.usembassy.gov
Please visit the ISS Manoa Visa Clearance page to see the process and what you are required to do.
Campus Resources:
Accessibility and Disability Resources
Auto/Transportation:
- Mānoa Campus Map
- Commuter Services (alternative transportation, parking, driving to Mānoa)
Employment/Career Services:
Health and Wellness
- Counseling and Development Center (CSDC)
- University Health Services Mānoa
- Student Health Insurance Office (SHIO)
Student Housing
Student Organizations
Technology
Tutoring and English Support
Outside Resources:
BridgeUSA (J-1 Programs)