ALERTS

Notice: Google@UH Storage Policy Changes (Jan 18 02:47 pm)

3/20/2023 update:
It was previously announced that all newly created Google@UH shared drives would be limited to 25GB of storage quota. Beginning on 4/1/2023, we will also be identifying and applying the same 25GB storage quota to existing shared drives that are well below this limit. (This is only for Shared Drives, inidividual quotas are still under the non enforcement period)
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In 2021, Google announced a new storage policy which will move our Google domain from unlimited storage to pooled storage across all Google@UH accounts by July 2024. This means that each Google@UH account’s use of Gmail, Drive, and Photos, in addition to all Google@UH shared drives, will collectively count towards our Google domain’s pooled storage. Should our collective storage use exceed our allotted pooled storage amount, some Google@UH services may be limited. In response to Google’s announcement, we looked at storage use for all Google@UH accounts and shared drives and identified some inappropriate use of the storage for Google@UH services.
As a result of Google’s change to pooled storage, as well as the discovery of some misuse of Google@UH resources, changes to Google@UH services will be made over the upcoming year to help manage the amount of our pooled storage being used. A few changes have already been made to Google@UH services.


  1. Google@UH shared drives can now only be created by UH faculty and staff using their Google@UH accounts. Other Google@UH account collaborators can continue to be granted an appropriate role within a shared drive, they just cannot request or create the shared drives themselves.

  2. Newly created Google@UH shared drives have been limited to 25 GB of storage quota. Once this quota is reached, files within the shared drive will remain available, but new files will not be able to be stored in the shared drive.


From Wednesday, February 1, 2023 to Monday, January 29, 2024, all Google@UH accounts will have storage quotas based on an individual’s affiliation with UH, with no service impact if the quota is reached or exceeded. This one-year non-enforcement period is being provided to allow individuals time to bring their Google@UH account and shared drive storage usage under the appropriate quota before Google@UH services become impacted.
On Monday, January 29, 2024, these account quotas will start being enforced, with service impact for Google@UH accounts when the quota is reached or exceeded until storage use is brought back below the account quota.
Please visit https://www.hawaii.edu/askus/1882 for additional details about the upcoming changes to Google@UH services or for help managing your Google@UH account’s storage use. If you have any questions about the upcoming changes or need assistance with managing your storage use, please contact the ITS Help Desk.