ALERTS

Access to some hawaii.edu websites unavailable.

Incident started at Jun 28 03:30 pm

Jun 28 04:00 pm: There are some network problems across the entire UH System. Some users are unable to reach hawaii.edu sites. Technicians are investigating.

Jun 28 04:29 pm: UPDATE: Technicians are still investigating. Next Update 5:00pm

Jun 28 04:55 pm: UPDATE: Technicians are still investigating. Next Update 5:30pm

Jun 28 05:28 pm: UPDATE: Technicians are still investigating. Next Update 6:00pm

Jun 28 05:56 pm: UPDATE: Technicians are still investigating. Next Update 7:00pm

Jun 28 07:04 pm: UPDATE: Due to a firewall bug, the firewall is blocking access to Enterprise DNS servers from several servers including hawaii.edu servers causing some users to experience site unavailability.
 
Technicians are working with the firewall vendor to remediate the issue. Next update 9:00pm

Jun 28 08:58 pm: UPDATE: Technicians are still working with the vendor to remediate the firewall bug. Next update 10:00pm

Jun 28 09:21 pm: UPDATE: Technicians were able to remediate the issue. Access to hawaii.edu sites has been restored.