Financial Aid Issues

Please view below identified issues that impact Financial Aid pages throughout Banner 9. The issues reported here may be helpful tips and tricks, notifications on new features from Banner 8 to Banner 9, or suggested workarounds while we continue to work on modifications or defects. Once issues are resolved they will be removed from this page.


Unable to update data in RNAPR19. Users will encounter the following error, “Security violation, transaction not complete.” As Banner 8 is no longer available in production, and this particular page in no longer applicable (given aid-year), no further changes will be made to this page.
Updated on 11/30/2018


Unable to run Online Need Calculations. Until this issue is resolved, schools will not be able to run need analysis simulation from RNAPR20. You may run Online Need Calculations from RNANA20 or RNAVR20.
Posted on 10/17/2018


Unable to use the list from the source field to select non-current transactions. As a workaround, in RNANA19 use the list to review the non-current records and make note of the one you want to view. Exit back to the RNANA19 page and enter both the Source and Sequence number of the non-current record you want to view.
Posted on 10/17/2018


After making changes on the ‘Income and Assets’ tab of the RNANA19 and RNANA20 page, using the F10 function key to Save will move the cursor back to the first tab – Demographic tab. Changing the same field of the ‘Income and Assets’ tab and using the Save button at the bottom right of the page will remain on the same page as it should.
Posted on 10/17/2018


Match and Load Filter

The filter needs to be re-entered after every “Match and Load” is completed. For example, you can filter by putting D% in the last name field and the first “D” record will appear for you to match and load. After you matched and loaded this record, you need to filter, put the D% back in the last name field and hit execute to bring up the next “D” record.
Posted on 10/17/2018


You are unable to navigate with the mouse using the <> arrows at the bottom of the record. You can navigate only by using the Up and Down arrows on the keyboard. Using the <> arrows at the bottom of the record will take you to the next page of records. For example, you are on page 1 of 3 and 50 per page, on record 1 of 149. If you use the <> at the bottom of the record you will jump to page 2 of 3, record 51 of 149.
Posted on 10/17/2018


Rule Active Box

When making changes to a rule that is in Compiled and Expert mode, the Rule Active box displays as unchecked after you save. If you “Start Over” and go back into the rule, the Rule Active box is again checked.
Posted on 10/17/2018

Expert Mode

Banner 9x only, in Expert Mode, when comments are entered in RORRULE and contain a colon, the Execute Group returns a list of null student ID’s and names. As a workaround, remove the colon from the comments, save, and from options execute group to view the student ID’s and names.
Posted on 10/17/2018


When sorting on Complete Date for Parent PLUS Applications, the results do not return all unreviewed record by complete date. As a workaround, sort by Student Name.
Posted on 10/17/2018


When navigating RHACOMM, the record number displayed is not for the records the cursors is on after using keystrokes to navigate from one record to the next. This can cause updates to the wrong record for students with many comments on RHACOMM.
Posted on 10/17/2018


Two saves are required when entering a new disbursement on RLADLOR with a Net amount. One to insert the disbursement and the second Save to update the period award amount. If the disbursement is created with a Gross amount, one Save both inserts the record and updates the period award record.
Posted on 10/17/2018


The RNASLxx Loan History arrow keys at the bottom of the page are inaccessible. User must click in the Details section of the form to make arrows accessible.
Posted on 10/17/2018


When a user accesses RNATMNT, the page enters as query mode and a message appears “Enter a query; press F8 to execute.” The user can execute query but no records are returned and cannot do anything else on the page until they cancel query (CTRL + Q or click “X” to exit page).
Posted on 10/17/2018


On ROAINST Credit Hours section you cannot delete a row once it has been entered and saved. You can click delete, but when you save an error message is returned. Records can still be updated successfully, they just cannot be deleted.

If updating the record is not sufficient, contact Troy Takahashi ( for further assistance.
Posted on 10/17/2018


Aid Year and Student ID are main fields for searching, but in Banner 9, they don’t automatically display – you need to Click on “add another field.”
Posted on 10/17/2018


Setting the period lock in RPAAPMT and saving takes the user to the max period in the aid period instead of staying on the period that was updated.
Posted on 10/17/2018


Pell calculation is not automatically called when Aid Year Budget is changed on ROAIMMP, despite a popup message that says, “*NOTE* This process will cause the PELL Calculation to be performed.”
Posted on 10/17/2018


When entering a rule sequence number greater than 999, but not more than 5 digits the error “HOLD_SEQ_NO validation failed. Value length must be less or equal to 3” is encountered. The rule does save but the error is encountered when saving and navigating to the rule.
Posted on 10/17/2018