Student Issues

Please view below identified issues that impact Student pages throughout Banner 9. The issues reported here may be helpful tips and tricks, notifications on new features from Banner 8 to Banner 9, or suggested workarounds while we continue to work on modifications or defects. Once issues are resolved they will be removed from this page.


Unable to use F6 (Record Insert) or Insert Icon on SGASTDN Comments Tab

Encounter error:

SGASTDN page Comments tab, error message displayed.

Ellucian is aware of this defect, no resolution, just a workaround.

  • Use the copy button and change the text, OR
  • Go to the last row and use the down arrow to access a blank record to add new comment.

Posted on 09/02/2022; Last Reviewed on 12/14/2022


SFAREGS vs. SFAMREG for Participation Verification Processing

Issue: If a grade has been assigned to the student on the roster (e.g. “X” for non-participation), SFAMREG does drop the student from the class, but it does not remove the “X” grade from the grade roster table.

Since the “X” grade still exist on the table:

  1. The student and class will appear on your SZRNATT report.
  2. When you roll grades at the end of term, the “X” grade will roll to the students’ history.

Solution: Use SFAREGS to drop students for Participation Verification. By doing so, the one action will both assign the CN and update the final grade to Null thus removing the “X” grade from the grade roster table.

This is a baseline Banner defect. We cannot predict when this will be fixed by Ellucian.

Posted on 02/01/2022; Last Reviewed on 12/14/2022


SHQTERM Ellipsis Error in Key Block

Attempting to use the ellipsis in the Key Block takes the user into the block while also returning an error message. This is a baseline defect that has been brought to the attention of Ellucian. At this time, to display the list of values associated with a Key Block field we recommend double-clicking in the field or using the keystroke F9 . If you already know the values of the Key Block fields, enter them directly into the applicable fields rather than trying to search through the available values by clicking the ellipses.

Banner 9, SHQTERM Ellipses Error

Banner 9, SHQTERM Ellipses Error

Posted on 10/17/2018; Last Reviewed on 12/14/2022