University of Hawaii Departmental Username Request Help/How-To
Topics
- Request a Departmental UH Username
- Password Reset
- Adding/Removing Authorized Users & Changing Ownership
- Updating Information
- Renewing Username
- Deleting Username
- Cancel Username Request
Cancel Username Request
Step 1: Navigate to https://www.hawaii.edu/its/id/ and click on Manage Username within the navigation bar at the top or under the Managing Your Departmental UH Usernames section header.
Step 2: If you are the owner or an authorized user of a Departmental UH Username, log in with your personal UH username and password.
Note: Do not log in with the Departmental UH Username's credentials.
Step 3: After logging in, you will see a listing of all Departmental UH Usernames you manage. In this example, our Departmental UH Username is 'testdep'. To view requested Departmental UH Usernames that are awaiting creation, click on Pending.
Step 4: After clicking on Pending, you will see a listing of all outstanding Departmental UH Usernames requests you submitted. In the figure below, 'jonnydep' is a Departmental UH Username that has not yet been created. Select the Departmental UH Username corresponding to the request you would like to cancel. If you have many outstanding requests, use the search box to narrow down your results. The search box accepts asterisks as wildcards (e.g., searching ‘dept*’ will return ‘dept1’, ‘dept2’, etc.).
Step 5: After selecting a Departmental UH Username, you will see information about the requested account. To cancel the request, click Cancel Request at the bottom.
