University of Hawaii Departmental Username Request

University of Hawaii Departmental Username Request Help/How-To

Topics

• Request a Departmental UH Username
• Password Reset
• Adding/Removing Authorized Users & Changing Ownership
• Updating Information
• Renewing Username
• Deleting Username
• Cancel Username Request

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Request a Departmental UH Username

Step 1: Navigate to https://www.hawaii.edu/its/id/ and click on Request Departmental UH Username within the navigation bar at the top or under their respective sections.

Note: Departmental UH Usernames are typically requested for departmental usage (e.g. communications of department emails with one shared account) and must be renewed annually to stay active.

Step 2: Log in with your personal UH username and password.

Note: Only faculty or staff members are allowed to request a Departmental UH Username.

Step 3: After logging in, fill in the following required information:

1. Desired Departmental UH Username
2. Name of the department associated with the Departmental UH Username
3. Campus where the department is based
4. Display name of the Departmental UH Username (this will be the name displayed on outgoing emails for the requested account)
5. Reason for requesting the Departmental UH Username
6. (Optional) Add authorized users by inputting their UH Username and contact phone number. Then, click Add User.

Step 4: After filling the required information, accept the policy agreement by clicking on the small check box next to I accept. Click Submit Request to send in the Departmental UH Username request.