HITS Videoconference

HITS supports statewide instructional delivery of distance learning programs and credit courses.  HITS rooms are located on UH campuses on all islands equipped, with high definition videoconferencing systems, and provides a telepresence learning environment for instructor and students.  Once the academic semester schedule is finalized, HITS is open for statewide ad hoc videoconference requests such as training workshops, presentations, committee meetings, research collaborations, guest lecturers, distance learning student orientations, and seminars.

Quick Links


  1. ITV credit courses have priority on HITS. The availability of HITS for non-credit and videoconferences is dependent on the schedule of ITV credit course offerings each semester.
  2. Requests will not be accepted during the first week of the semester.
  3. Requests will not be accepted during maintenance downtimes
    1. Winter Recess
    2. Week prior to the Fall semester

Available Time Blocks: Spring Semester 2020

Monday Tuesday Wednesday Thursday Friday
10:00AM to 3:30PM 10:00AM to 3:30PM 10:00AM to 3:30PM 10:00AM to 3:30PM 10:00AM to 3:30PM

*announcement of availability for future semesters will not be made available until the semester schedule of courses is finalized. If you wish to be on the announcement mailing list, please subscribe to itvscheduler-l@lists.hawaii.edu

Scheduling and Payment

  1. Submit an online reservation form to request HITS.
  2. Submission of request form must be received no later than three weeks prior to event date.  This is to allow time to coordinate and reserve HITS classrooms and staff support at each location requested.
  3. Reservations are based on first-come, first-served basis.
  4. Registered UH Student Organization requests must be submitted by the organization’s UH advisor.  Advisor must be present during the event.
  5. UH Dissertation Defense requests must be submitted by the student’s UH advisor or UH program department.  If not, the student will be charged for the service at the Private Organization rate (see Rates section).
  6. ITS will confirm HITS reservations by email.
  7. An event reservation process is highly recommended to allow Event Coordinator to cancel locations, prior to event date, if there are no participants.
    • When applicable, charges will be incurred regardless if there are participants at a site or not. Therefore it is imperative to cancel locations that are not needed.
  8. For cancellations without  proper notice, charges will incur whether or not there are participants at each location.
  9. When applicable, upon completion of the event the Requestor will be invoiced by ITS.
  10. For further assistance in scheduling HITS for videoconferencing purposes, please email itvscheduler-l@lists.hawaii.edu or call (808) 956-2724.


(videoconferencing and fee-based non-credit courses)

Origination Site Receive Site (Per site) Set-up (Per site) Outside Business Hours (Per site)
UH – videoconferencing
No charge No charge No charge Additional $45/hr.
UH – fee-based non-credit courses $65/hr. $45/hr. $50 Additional $45/hr.
Government, Non-Profit, UH Registered Student Organizations $65/hr. $45/hr. $50 Additional $45/hr.
Private $210/hr. $65/hr. $90 Additional $150/hr.

*Conditions of Use

  1. Room layout is fixed at all HITS locations. Tables should not be moved or rearranged. All equipment, including chairs and tables must remain in the room.
  2. Event Coordinator is responsible for providing enough printed handouts for all participants at each location. We recommend either e-mailing the handouts to each participant in advance, creating a website where participants can download the materials, or assigning a staff to print and distribute handouts to participants.
  3. Site staff are not responsible for duplication or handout distribution.
  4. Each HITS site’s food/drink policy may differ. Event coordinator should contact the site’s HITS coordinator for more information.
  5. ITS, the campus media centers, and educational centers are not responsible for injury to participants and are not liable for personal property loss.
  6. If VOD is requested, Event Coordinator must inform participants that the conference will be recorded, and is responsible for handling recording waiver. Event Coordinator is also responsible for copyright clearance (if applicable).
  7. High-bandwidth Digital Content Protection (HDCP) is a form of digital copy protection that was developed to prevent copying of digital audio and video content as it travels across connections. As a result, signals from a laptop (especially newer Mac laptops) may not be able to be displayed in any of the classroom monitors. Therefore, if a presentation is needed (i.e. PowerPoint), the file needs to be transferred to a Flashdrive and uploaded to the classroom computer, or uploaded to the web and accessed from there.

Other Information

To schedule HITS for credit course or non-credit course delivery, please visit our HITS Service page.