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Last updated September 14, 2020

211 Aloha United Way (AUW) Line

Hours have been extended from 7am -10 pm each night. Families can connect with a program specialist who can help them identify resources. You can access their database 24/7.

Hawaii Children’s Action Network (HCAP)

Interactive map of Hawaiʻi COVID-19 resources are available. Resources include: Childcare for essential workers and keiki, food/lunch distributions sites for seniors, keiki, and at-risk families, and a list of COVID-19 screening sites.

Coronavirus Aid, Relief, and Economic Security (CARES) Act (PDF) and Families First Coronavirus Response Act

  • Direct Cash Payments: most people will receive a one-time cash payment from the federal government.
  • Health and Nutrition Programs: you could be eligible for several health and food assistance programs.
  • Individual Health Resources: everyone, including those who are uninsured, should be eligible for cost-free COVID-19 testing (when ordered by a health provider), as well as other health protections and benefits.
  • Tax Relief: you may qualify for new tax benefits that are available to help cover financial needs during the public health emergency.
  • College Students: you may be eligible for new student loan relief or financial assistance through your college or university.
  • Emergency Paid Leave: you could now be eligible for emergency paid leave so that you can stay at home and still earn your paycheck.
  • Unemployment Assistance: you could be eligible for expanded unemployment benefits if you were laid off or are unable to work due to the pandemic.
  • Homeowners or Renters: you could be eligible for federal assistance.
  • Veterans: you could be eligible for new benefits.
  • Federal Workers and Contractors: you could be eligible for new benefits, including paid emergency sick leave and family and medical leave.

Text Feature for Domestic Violence Action Center’s Helpline (state-wide)

Due to COVID-19, Domestic Violence Action Center’s Helpline has established a new number to respond to text messages from survivors. Helpline can provide support, risk assessment, safety planning, resources and referrals to Domestic Violence Action Center’s advocacy and legal services to survivors who may be unable to talk on the phone while in quarantine.

  • If you’re unable to speak safely, you can text (605) 956-5680, to chat with a helpline specialist Monday through Friday from 8:00 am till 5:00 pm.
  • If you’d prefer to speak to someone over the phone you can call helpline at (808) 531-3371 or toll free at (800) 690-6200 to speak to someone during these hours.
  • If your partner does come home or walk in while you are talking to Helpline, text “STOP” and delete the text conversation so it cannot be discovered.
  • On Helpline, a callers safety is priority, so all phone calls and chats are completely confidential.

Support and Intervention

Everyone’s struggle is different. If you or someone you know are experiencing distress or a painful emotion and need support, here is a list of contacts:

  • National Suicide Prevention Lifeline (NSPL) – 24/7 crisis line 1-800-273-TALK (8255)
  • Crisis Text Line – 24/7 crisis line text “Aloha” or “Start” to 741741 – if you prefer texting over talking or are deaf or hard of hearing
  • Hawaii CARES (formerly Crisis Line of Hawaiʻi) – On Oʻahu (808) 832-3100; Toll free for neighbor islands 1-800-753-6879

Coping with Stress During a Pandemic

Fear and anxiety may increase stress during this time. The CDC website offers ways to cope with these challenging times.

Last modified: October 13, 2020
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