VI. The University of Hawaiʻi system can benefit from the study of innovative approaches at university systems across the country that address financing, community service, development of job-producing academic programs, renewal and modernization of facilities, and other ways of stimulating the economy.
As noted by the Chronicle of Higher Education in its 2019 publication, The Innovation Imperative, “Everyone is abuzz about ‘innovation’ these days, and the hype can overshadow real work and progress.” This section of the report seeks to identify some areas in which innovative approaches might benefit the University of Hawaiʻi system as it plans for its “third decade” efforts. Already, in the section above on technology, the report has identified ways in which information and communication technology, augmented by artificial intelligence and big data, can have transformative effects at universities. But even in this realm, as the Chronicle publication demonstrates in the chart below, “campus-wide adoption of particular innovations, as reported by college IT leaders, is not as common as it may seem.”
Innovation approach | Unaware or not yet adopting | Planning on piloting initial deployment | Expanding deployment | Institutionwide deployment |
---|---|---|---|---|
Active-learning classrooms | 20% | 31% | 41% | 8% |
Open educational resources | 37% | 31% | 28% | 4% |
Predictive analytics for student success | 37% | 35% | 21% | 7% |
Mobile-app development | 42% | 23% | 24% | 11% |
Predictive analytics for institutional performance | 51% | 33% | 14% | 2% |
Predictive learning analytics (course level) | 61% | 26% | 10% | 3% |
XR (extended reality) for teaching and learning | 62% | 26% | 12% | 0% |
Games and gamification | 63% | 24% | 13% | 0% |
Adaptive learning | 64% | 22% | 12% | 2% |
Note: Percentages may not add to 100 due to rounding.
A. New approaches to managing university finances that have been successful in the face of limited state investment and rising tuition:
B. Types of academic programs that should be established to meet changing national needs:
An analysis of data from the National Center for Educational Statistics, published by the Chronicle of Higher Education in The Looming Enrollment Crisis, produced the following charts that indicate academic programs at various levels that have been growing and declining in the period between 2010 and 2017. Although the particular program changes that are reported here may not be as applicable to changing manpower requirements in Hawaiʻi, they give an indication of national trends in academic program offerings.
Interestingly, six of the ten programs that are said to be expanding at the 2-year and 4-year levels are in health-related fields.
Net increase in programs | |
---|---|
Certificates | |
Welding technology | 106 |
Emergency medical technology | 84 |
Computer and information systems security/information assurance | 74 |
Computer support specialist | 73 |
Web page, digital/multimedia, and information-resources design | 70 |
Associate degrees | |
Kinesiology and exercise science | 79 |
Sociology | 61 |
History | 57 |
Health services/allied health/health science | 56 |
Health information/medical-records technology | 55 |
Bachelor's degrees | |
Kinesiology and exercise science | 130 |
Multi/interdisciplinary studies | 130 |
Registered nursing | 130 |
Communication | 117 |
Health/health-care administrration/management | 112 |
Master's degrees | |
Organizational leadership | 108 |
Business administration and management | 94 |
Accounting | 87 |
Educational leadership and administration | 82 |
Mental-health counseling | 82 |
Note: The figures represent net change, or the difference between two numbers: (A) unique institutions (for certificate and associate degree programs, two-year public colleges; for bachelor's and master's degree programs, four-year public and private nonprofit colleges) that report at least one completion for the given CIP code in 2010 or 2011 but zero in both 2016 and 2017 and (B) unique institutions that reported no completions for that CIP code in 2010 and 2011 but at least one in 2016 or 2017.
Source: Chronicle analysis of National Center for Education Statistics data
Net decrease in programs | |
---|---|
Certificates | |
Humanities/Humanistic studies | 97 |
Biological and physical sciences | 90 |
Mathematics | 83 |
Medical transcription | 82 |
Art/Art studies | 80 |
Associate degrees | |
Accounting technology and bookkeeping | 66 |
Legal administrative assistant/secretary | 48 |
Teacher assistant/aide | 43 |
Executive assistant/executive secretary | 41 |
Electrical, electronic, and communications-engineering technology | 40 |
Bachelor's degrees | |
Speech communication and rhetoric | 49 |
Computer and information sciences | 47 |
Business teacher education | 47 |
Rhetoric and composition | 39 |
Management information systems | 38 |
Master's degrees | |
Management information systems | 23 |
Physical therapy | 23 |
Computer and information sciences and support services | 14 |
Public-administration and social-service professions | 11 |
Public health/community nurse/nursing | 11 |
Note: The figures represent net change, or the difference between two numbers: (A) unique institutions (for certificate and associate degree programs, two-year public colleges; for bachelor's and master's degree programs, four-year public and private nonprofit colleges) that report at least one completion for the given CIP code in 2010 or 2011 but zero in both 2016 and 2017 and (B) unique institutions that reported no completions for that CIP code in 2010 and 2011 but at least one in 2016 or 2017.
Source: Chronicle analysis of National Center for Education Statistics data
The intriguing finding that programs in information technology seem to be on the decline at the bachelor’s and master’s levels may in fact suggest not that jobs are unavailable in these fields but rather that university programs in computer-related fields may not be preparing students for jobs in these areas. Two researchers at the Brookings Institution have identified a “skills mismatch” issue.
“The skills mismatch is particularly acute in fields like computer science where developments in real-world practice easily outpace academic curricula. By 2020, one million computer science- related jobs will go unfilled, and many computer science programs at universities are outdated. In the words of one college student attending its innovative tech program after taking computer science classes from the elite public university where he received a B.A., ‘My university courses taught me all about the theory of computer science, but I couldn’t actually code.’” xlviii
One suggested remedy for the “skills mismatch” between standard university programs and job requirements is the concept of “stackable credentials.” A growing number of colleges are allowing students to “test” degrees by taking certificate-earning courses that can eventually be “stacked” into a degree, thus lowering their risk. The academic credits that students earn can be reused “stacked” later in life to fulfill academic requirements of more advanced programs, including four-year bachelors’ degrees. Students can re-use the credits they earn.The “coding bootcamp” concept described above, offered in various formats by Trilogy Education and Lambda, suggests a pathway that some universities have taken in attempt to remedy this particular “skills mismatch.”
A new generalist digital-technology credential has been developed by an alliance of 12 universities and fourteen companies, members of Capital CoLAB, which has formed along a corridor between Baltimore and Richmond. The strength and credibility of this credential arises from the fact that its development began with strong employer buy-in. Once the criteria were determined by the group of employers, partner universities were given considerable autonomy in the ways in which they proceeded to develop the credential. It was offered as a “Fundamentals of Computing” certificate at Virginia Commonwealth University and as the equivalent of a minor at George Mason University. In addition to the generalist credential, CoLAB is planning to create three additional specialized certificates — in cybersecurity, data analytics, and AI and machine learning. xlix
Higher education institutions have been tailoring their offerings of academic programs to adjust to changing economic conditions. Several more examples of innovative programs are described in Appendix A-2. Programs in healthcare-related occupations (such as new programs as Johns Hopkins’s Nursing School and the interdisciplinary College of Health Solutions at Arizona State) are increasing. UH should further develop programs in cybersecurity (such as the innovative programs at Carnegie Mellon) in partnership with NSA and explore selective expansion of certificate programs, especially in IT fields (such as Stanford’s Graduate Certificate in Artificial Intelligence). The growing threats of global climate change have produced rising demand for graduates in fields such as renewable energy (pioneered at Oregon Institute of Technology) and sustainability (led by Michigan’s innovative School for Environment and Sustainability). Finally, even in established occupations in the hospitality industry, new technologies are demanding new training, such as the pioneering work in “smart tourism” at Central Florida’s Roche College of Hospitality Management.
The University of Washington has created a Continuum College, offering 99 certificate programs and 111 graduate-degree programs, which broadens the concept of continuing education and lifelong learning by focusing on workplace and career aspects and by adding fifteen enrollment coaches who counsel prospective students about achieving their educational and career goals. “A team at the university is also looking at efforts to change the way the credentials and certificates are tracked, so they can be both more flexible and more portable. A digital transcript could include degrees, certificates, and other credentials earned at various institutions and on the job.” Courses are offered in four different formats, including an online, on-demand version. l
On the whole, although more master’s degrees are awarded nationally than post-baccalaureate certificates, between 2002 and 2017 the number of certificates conferred has more than doubled, while master’s degrees have seen much smaller growth rates.
C. New and innovative ways colleges and universities can serve their communities:
D. Addressing unfunded needs for renewal and modernization of facilities and determining how this knowledge can be applied to University facilities:
Historically, cuts in spending on facilities are among the easiest to make in the short term when money is scarce. Philanthropy is not a good solution to long-term maintenance issues. Big donors can be coaxed to give money for new buildings, but they seldom want to make significant gifts to renovate old ones. No workarounds are in sight to pay for deferred maintenance. Public-private deals build new buildings but don’t fix up old ones. And every campus has an old building or two — or a dozen — with crumbling concrete or sagging ceilings or outdated infrastructure or all of the above.
In lieu of a comprehensive solution from the state, California’s College Futures report suggests several alternatives to make good use of precious space and resources. One alternative is joint ventures, such as the collaboration in the early 2000s between San Jose State University and the City of San Jose to fund and build a library on university property that serves both students and the public.
Another is public-private partnerships (P3), in which colleges enter into long-term contracts with private developers, many of whom take responsibility for funding and construction in exchange for long-term payments from the institutions. Such partnerships have become increasingly common in higher education, especially to build new housing, which enjoys a clear revenue stream. The deals, which free colleges from additional debt or fund-raising challenges, appeal to both small colleges and some large institutions. This year the University of Kentucky finished construction on a $450-million public-private project to expand its housing by nearly 7,000 beds.
“The emergence of the P3 option is happening where it matters most: projects that would be otherwise unattainable under the traditional public-improvement delivery models. For instance, 10 years ago, only a handful of higher education P3 projects were up and running; today, we are approaching three dozen such projects. The biggest challenge is, of course, the financing component, but P3 teams bring much more to the table than money — they give public entities access to expertise and innovation that can add significant value to projects at each phase of development.”
Several recent higher education P3 projects demonstrate how the P3 delivery model and team approach can enable colleges and universities to take on projects they might not have otherwise been able to pursue:
Wayne State University student residential facility. Wayne State sought out private partners for a project to demolish an existing 407-bed apartment building and replace it with new and renovated residential space. It went from issuing a request for proposals to obtaining financing in relatively record time and began leasing new beds in August 2018. To expedite construction, the private partner secured bridge financing as part of the overall capital stack, enabling the project to tap into generally favorable financing for the larger private placement of debt.
University of California, Merced, 2020 campus expansion. While residential projects have long been the focal point of higher education P3s, we are beginning to see more ambitious uses of the model. UC Merced 2020 is one example: a campus-wide expansion covering some 219 acres and almost two million square feet of new facilities. The $1.2 billion project is likely the largest and most comprehensive P3 in American higher education. The mix of uses features academic learning, administration, research, residential and utilities, among others. The project includes all project phases and employs an “availability” method of payment whereby the university will compensate a concessionaire directly according to a predetermined formula and schedule for the post-construction operations and maintenance of the facilities over a 39-year life cycle.
Colleges have long outsourced services such as food and laundry services, bookstores, custodial work and building construction. In recent years, however, those partnerships have expanded to include academics and other pieces of the student experience that traditionally have been closely held, including online education, recruitment, and even immersive learning experiences.
In a survey of 249 college executives by The Chronicle of Higher Education, the majority of respondents (83%) said their institutions are partnering more with private firms. While more than half (53%) are doing so on campus infrastructure projects, others are using them to outsource online programs (42%), student housing (39%) and predictive analytics (31%). Colleges are drawn to these companies primarily for their specialized skills, access to investment capital and the ability to quickly bring a project to market, respondents said. li
Other ways that universities are trying to stretch their funding for facilities involve finding ways to utilize buildings for multiple purposes. Design teams are being asked to design flexible buildings that can be used as classrooms now and faculty or staff offices in the future. A variety of health and wellness features are being integrated into student recreation centers. Libraries are becoming multimedia collaborative learning spaces; books are being archived and indexed for quick and easy retrieval by robotic arms, freeing up space for research space and for student collaboration. Such spaces, including student unions, that allow communal gathering and co- working are ways of responding to growing student demand for common and collaborative areas.
Finally, universities seek long-term savings by designing sustainable infrastructure that offers long term utility savings (e.g., use of rainwater harvesting to reduce water consumption and utility bills).
E. Emerging opportunities that can stimulate the local economy and create high-quality jobs for residents:
Colleges and universities are in the business of developing tomorrow’s workforce by educating students who graduate and assume public, private, and civic positions.
This role, however, can extend beyond conventional academic programs. Universities can develop executive and continuing education programs to serve regional clusters, and better align existing programs with those fields where there are local undergraduate and graduate hiring needs. Universities can conduct research on labor supply and demand, as well as workforce development best practices. They can enhance local job growth and economic development by facilitating partnerships among institutions, government, and industries in key regional clusters to identify and fill specific areas of need. In the Chicago area, for example, a collaboration of higher education institutions, community and industry organizations, and the mayor’s office has been working for nearly ten years to meet the shortage of manufacturing workers there by preparing Chicago’s inner-city residents for such jobs. Each partner contributes unique expertise to the effort.
The former Executive Vice Chancellor of Workforce and Digital Futures of California Community Colleges described an approach taken by a system of community colleges: “we prioritized which industry sectors drove each regional economy as a foundational decision for aligning programs with labor market needs. Based on this prioritization, Strong Workforce Program resources were made available to ensure ‘more and better’ career education. For example, advisors in the energy, construction and utility industry gathered and pinpointed the HVACR (heating, ventilation, air conditioning and refrigeration) Excellence credential as being most valued within the industry. At the time, there were also 1,261 job openings projected across the state, while supply from all our colleges was only 393. Faculty at our colleges that offered training in this area were invited to have their curriculum cross-walked against the competencies outlined in HVACR Excellence. Five accepted and found gaps. Faculty found a common basis for closing curriculum gaps and decided to work together on outreach and production to enlarge the talent pool.” lii
A workforce development project with high potential, already involving the University of Hawaiʻi , is the effort to expand the state’s cybertechnology industry, and especially its workforce in cybersecurity. A recent article in Civil Beat described the opportunities clustered around the National Security Agency’s operations center near Wahiawā. Employing more than 3500, one-quarter of who are civilians, the NSA center is in the process of becoming the neighbor of the Cyber Security and First Responder Tech Park, the “brainchild” of state Senator Donovan Dela Cruz. The Civil Beat article quotes Mike Janke, a business accelerator working on a similar project in Maryland, as saying that there is no reason Hawaiʻi cannot do what has been done elsewhere: “That means a robust technology ecosystem with professional services, access to capital, educational resources, and people willing to take the lead. Oftentimes all you need is a spark.” liii
Rapid technological innovation and its commercialization are the hallmarks of modern economic competitiveness and growth. Universities have a crucial role in developing technology and catalyzing its commercialization. In Michael Porter’s view, “this is often best accomplished using a cluster model.” Business or industry clusters are geographic concentrations of interconnected suppliers, producers, and associated institutions in a particular field. Porter argues that companies in the cluster drive innovation and increase productivity, leading to a sustainable competitive advantage. Two world-famous clusters in California Silicon Valley and Hollywood are often cited as successful pioneers in “clustering.”
Universities can play a role by operating incubators. A bold new venture to build a “tech hub” from scratch has been launched in Portland, Maine, by Silicon Valley hedge fund executive David Roux in partnership with Boston’s Northeastern University. Roux’s $100 million gift is establishing a research institute in Portland which “could provide a template for the many American cities struggling to share in the nation’s prosperity.” liv
Through more than 150 incubators affiliated with colleges and universities across the country (70% of which are focused on technology companies), academia encourages aggressive commercialization of research and supports faculty business start-ups. In partnership with governments, community organizations, training centers, large established businesses, and venture capital firms, universities can help to offer valuable resources to incubator businesses—including, simply, space in which to do business. “The phenomenal growth of knowledge-based economies along Route 128 in Boston, in Silicon Valley in California, and in the Research Triangle in North Carolina is a testament to the power of these partnerships.” lv
At a time when companies are reducing spending on early-stage research and the government is allocating research funds less generously, innovative universities have been increasingly turning to corporations for long-term collaborative arrangements. Going beyond early-stage research to the stage of translating research into new products that produce economic growth, such deals have been occurring in research centers such as Boston and the North Carolina Research Triangle as well as in less prominent locations such as Cincinnati, Minneapolis and Phoenix. Companies co-fund PhD candidates or postdoctoral researchers and their scientists and engineers co-mentor promising researchers. Advance agreements on non-disclosure and patent licensing help bridge the “cultural divide” between academia and industry, and both benefit from long-term cooperation. As summed up by Boston University’s Dean of Engineering, “Companies will gain greater access to cutting-edge research and scientific talent at a time when corporate R&D budgets are increasingly under pressure. Universities will gain access to financial support and partners in research at a time when government funding is shrinking. Most importantly, society will benefit from a stream of previously unimaginable advances …” lvi
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