1

Complete!

Faculty Development

Re-establish a faculty/staff training lab and enhance Teaching & Learning with Electronic Networking Technologies (TALENT) faculty development program

Improve capacity of UH faculty to employ technology to improve campus-based and distance-delivered courses

Kenwrick Chan

3/31/2002
and ongoing

Goals for this year complete but project is ongoing

http://www.hawaii.edu/talent

2

Almost Complete
See Comments

Manoa Classroom Data Project

Install and activate a data jack in every Manoa general-purpose classroom with work to be performed nights and weekends as necessary to avoid disruption of ongoing classes

Any faculty member teaching in any Manoa general-purpose classroom will be able to plug in a laptop or other computer and obtain Internet access.

Jan Kawachi

3/31/2002

12/31/2002

1) Install data jacks in all classrooms
2) Establish separate classroom network with DHCP and authentication
3) Move existing classroom jacks to new classroom network

1) Complete
2) Complete
3) All classrooms except Music building and Air Force ROTC buildings have access to the Internet. Cabling infrastructure issues for these two sites are being addressed and connectivity to these classrooms will be completed during the Fall semester.

http://www.cis.hawaii.edu

6

Complete!

24x7 Cable Television Programming

Implement a video server to enable full 24x7 programming of educational television on available public access channels

The Public will have substantially increased access to UH educational resources without increasing operational costs to deliver these services

Winston Dang

9/30/2001

http://www.hawaii.edu/dlit/sched/Cable.html

6

Complete

except for items revised due to new SIS project

Enhancement of Online Teaching Tools

Provide ongoing enhancements to online teaching environment and increase integration with the University's IT infrastructure:
. WebCT upgrade
. Respondus for online testing
. Streaming video service established
. UH directory integration into WebCT
. Portal integration into WebCT

Infrastructure, training, and support will be in place for faculty to use technology in instruction

Kenwrick Chan

6/30/2002

Fall 2003

1) WebCT hardware & software upgrade.
2) Implement Respondus for online testing & integrate w/WebCT
3) Implement streaming video training.
4) UH directory integration into WebCT.
5) Portal integration into WebCT.

1) Complete
2) Complete
3) Complete.
4,5) UH directory integration & portal integration with WebCT revised to be dependent on new SIS project, so will not be in place for all campuses until Fall 2003

http://www.hawaii.edu/talent/

6, 13

Complete

except for externally imposed obstacles

HITS Upgrade

Upgrade and migrate the current analog video network to a broadband general purpose OC3+ digital network using Internet video technologies for interactive television applications

Entire University will enjoy a 100-fold increase in intercampus connectivity and interactive television uses will no longer be limited to constraints of a 4-channel analog broadcast network

Yul Pyun

3/31/2002

In production - all sites have been upgraded. A temporary DS3 circuit has been installed to support Kauai CC with full functionality pending resolution of federal permit issues with OC3.

8

Complete!

Akamai Server

Implement Akamai cache server for UH network

Improve access time for repeatedly used web pages and reduce growth rate required for (expensive) Internet links

Jan Kawachi

12/31/2001

8

Complete

except for externally controlled changes

Connectivity Improvements

Upgrade speed of external links by at least factor of 3 and implement modern high-speed peering network infrastructure (Gigapop) for external Internet2/Next Generation Internet connections including direct international connectivity to Australia and Japan

Improved links to Internet and Internet2 enhance access to information resources by all members of the university community and establish Hawaii as a hub of Pacific basin research and education networking

Jan Kawachi

12/31/2001

1) Establish new Internet2 connection
2) Establish new Internet connection
3) Establish connection to Australia's research network.
4) Establish connection to Japan's research network.

1) Complete
2) Complete
3) Complete
4) Delays in the link to Japan due to change in plans by Indiana Univ/TransPAC project

9

Ongoing

Improve Utility of MHPCC

Leverage UH management of the Maui High Performance Computing Center to improve its accessibility and utility to UH researchers

UH researchers in all disciplines will be more competitive in emerging research areas where high performance computing is a critical tool

David Lassner

Ongoing

Educational Partnership Act agreement negotiated with Air Force; Links upgrade to OC3; Initial workshop conducted at UH-Manoa.

10

Ongoing

NEW PROJECT: Student Information System

Implement new integrated systemwide student information system

Improved service to students through integration across all campuses and functional areas; improved management information; improved support for teaching & learning

John Morton

12/31/2003

1) July 1 2002 cutover of 7 community colleges to Phase 1 implementation of SCT Banner SIS
2) Implementation of multi-institution version of Banner
3) Conversion of all campuses to multi-institutional version for Fall 2003 semester

All milestones completed within time and on budget.

http://www.sis.hawaii.edu

10

Complete!

Electronic JV (host-based)

Implement capability for field units to perform Journal Vouchers (JVs) from within FMIS.

Improve efficiency and controls for this common yet troublesome administrative transaction

Jaime Yago

12/31/2001

10

Programming Complete; some testing still in progress

Mandatory Governmental Accounting Standards Board (GASB) Compliance

Revise FMIS chart of accounts charges as required by GASB 34/35

Ensure compliance with Government Accounting Standards and support new internal reporting changes and improvements

Jaime Yago

6/30/2002

All priority GASB software modifications have been completed or are in the final testing stages with our customers before being deployed.

10

Complete for Manoa Undergraduate and Graduate Division

Online Admissions Application

Online applications so prospective students can apply to the University of Hawaii via the Web.

Better direct services to prospective students worldwide and improvement in both perception and reality of UH as a wired university.

Renee Kimoto

6/30/2002
and ongoing

August 2002

1) Prospective undergraduate students can apply to Manoa
2) Convert Graduate Division over to internal application. Other implementation phases to-be-determined.

UH Manoa Undergrad application in production; Graduate Division application in production

10

Delayed; plan under review

Online Leave Accounting

Web-based online leave accounting system integrated with the UH PeopleSoft HR implementation

Convenient leave process for employees and supervisors with access to live leave date to reduce salary overpayment problems; also elimination of duplicate institutional data entry process to achieve increased efficiency and reduce likelihood of errors.

Ken Nakahara

9/30/2002

Initial mock-up web pages undergoing ITS internal review. Project plan under review given PeopleSoft's termination of service for current version and features of next release.

10

Delayed

Online Web-based Travel Request & Completion Reporting

Implement web-based travel request and completion forms with travel reporting modules.

Improved operational efficiency, reduced errors and improved employee safety

Jaime Yago

3/31/2002

1) Create and track travel advance request.
2) Complete travel completion.
3) Interface to backend financial system.

Prototype postponed

10

Coding Complete; Rollout in progress

Student Employment/Cooperative Education

Extend use of new web-based SECE system to all interested campuses and implement direct interface to SCOPIS

Students from any participating campus will be able to conveniently access student employment and cooperative education opportunities. Also reduced paperwork and cost savings for administration of SECE-related processing and administration.

Renee Kimoto

3/31/2002

1) Re-engineer the Java application to improve processing efficiency, scalability, and convert to Oracle database.
2) Implement hiring module at Manoa and back-end interface.
3) Begin implementation at the next campus.

Completed re-engineering to improve processing efficiency; SCOPIS interface in testing phase with various depts; soft-roll out targeted for mid Fall 2002; Campus rollout in progress with Kauai CC as the first pilot campus; rollout to other campuses unknown.

10

Complete!

UH Management of UH Civil Service Employees

Transfer of University of Hawaii's Civil Service employee position and personnel data from the Department of Human Resources Development's Human Resources Information System (HRMS) to UH's PeopleSoft System for local processing.

Allows UH to have administrative control over all its civil service personnel and position management information databases; streamline the civil service personnel transaction process.

Ken Nakahara

3/31/2002

10

Superceded by SIS project

University Portal

Initial rollout of UH Portal framework with initial services demonstrating concept and value.

The Portal will enable the University to provide unified access to internal and external student information and services through a single gateway in a secure, consistent, and individually customizable manner.

Sammy Lee

Soft Rollout
3/31/2002

Soft Rollout
Fall 2002

Campus Pipeline's Luminis, which is included in the SCT/Banner SIS project will be implemented using the uPortal v.2.0 framework.

10

Initial version in production; enhancements and rollout ongoing

Web-based E-Purchasing

Implement improved web-based purchasing interface to FMIS

Accelerate and enhance online purchasing availability to improve operational efficiency while demonstrating a significant new web-based front-end to FMIS.

Tammy Vandevender

6/30/2002

Fall 2002

1) Create and track requisition.
2) Change orders to purchase order and payment authorization.
3) Interaction with Departmental Checking and Superquote.

1) Complete
2) Complete
3) Interaction with Departmental Checking and Superquote interfaces targetted for completion Fall 2002.

11

Delayed

Financial Data Warehouse

Implement a financial data warehouse with query/report capability

Provide UH community with the tools and the data needed to improve visibility into financial data and improve operational efficiency of financial reporting

Jaime Yago

3/31/2002

Fall 2002

Small pilot Financial Data Warehouse deployed to a limited number of Finance staff; production warehouse still in development

11

Complete!

HR Data Warehouse

Migrate current HR Data Warehouse from Adabas to Oracle

Improve access to HR data by providing more tools, enhanced performance and improved integration across functional areas.

Vernon Ching

9/30/2001

12

Ongoing

Manoa building telecom infrastructure improvements

Manoa building telecom infrastructure improvements

Students, faculty and staff in affected buildings will be able to use Internet resources with acceptable service levels

Jan Kawachi

6/30/2002
and ongoing

In partnerships with departments, working on upgrading telecom infrastructure for the Biomed Building, College of Business Administration Building, College of Education buildings and Saunders Hall.

12

On Schedule

Manoa Network Upgrade

Bring switched / multicast / redundant / DHCP / QoS network capability to all fibered buildings

Users in all major/permanent buildings on Manoa campus will have more reliable network availability with full access to Internet2 and multimedia delivery.

Jan Kawachi

12/31/2002

1) Relocate Manoa networks to Manoa core switches and retire FDDI
2) Convert permanent buildings to 100 Mbps uplinks to Manoa core switches.
3) Implement multicast as needed
4) Implement campus-wide DHCP service
5) Establish redundant links to each permanent building

1) Complete.
2) 95% complete.
3) On going
4) Converted Biomed, College of Ed, Holmes Hall (partial), ITS Keller, and Kennedy Theatre.
5) On going

13

Complete!

Oahu I-Net Upgrade

Upgrade metropolitan links to Oahu community colleges, UH West Oahu and LCC-Waianae

All Oahu CC, and UH West Oahu will be able to fully participate in applications requiring high bandwidth such as HITS upgrade, Internet2 and multimedia delivery

Yul Pyun

12/31/2001

14

Completed
planned extensions

Wireless Networking

Implement UH-Manoa wireless network

Enable students and faculty to roam Manoa campus with wireless access to Internet and campus services and provide secure wireless access model for other campuses

Steve Goto

12/31/2001

Initial Phase Complete! Extended coverage to include Hamilton Library, HITS classrooms at Kuykendall, and Law Library.

http://www.hawaii.edu/wireless/

15

Delayed

Broadband connectivity to the home

Investigate possibility of improved broadband access for UH students, faculty and staff statewide

An educational broadband offering, if available, could reduce costs and improve quality of connectivity for participating members of the UH community on all islands in support of learning, research and administration

Marlon Wedemeyer

6/30/2002

12/31/2002

Discussions with Oceanic regarding reduced statewide connectivity rates for education have been positive.

16

Slightly delayed

H.323 Videoconferencing

Establish an H.323 videoconferencing infrastructure including the implementation of an ISDN H.320 gateway

Reduce need for inter-island travel and improve ability of UH community to collaborate with colleagues at other universities and use standard videoconferencing for teaching & learning, research and administration

Kenwrick Chan

9/30/2002

12/31/2002

MCU, gateway and initial video conferencing units received. New target date for installation and service is Fall 2002 .

16

On Schedule

Intercampus VOIP

Use voice over IP technology to trunk internal UH interisland calls across high-speed data network.

Savings to University faculty and staff for neighbor island phone calls

Steve Goto

12/31/2002

16

Complete!

Voice conference bridge

Provide voice conferencing capability using Manoa PBX

Reduce costs for voice teleconferences for UH community compared to using 3rd-party vendors

Harry Morita

3/31/2002

6/30/2002

16

Slightly delayed

Webconferencing

Implement enhanced web conferencing system

Improve capability of UH community to use web-based conferencing tools to enhance communication and collaboration in support of all activities.

Kenwrick Chan

6/30/2002

12/31/2002

Public FORUM available, documentation for use required; authenticated conferencing selected, documentation required

http://kuhi.its.hawaii.edu/phorum/

17

Delayed

System and Network Operations Center

Evolve our mainframe Operations group into a Systems and Network Operation Center providing 24x7 coverage of vital information technology services

24x7 monitoring and problem resolution will ensure high availability of vital services such as network connectivity, email, and applications and provide a better environment for hosting asynchronous distance learning activities.

Michael Hodges

6/30/2002

1) Create SNOC Admin PD
2) Design 24x7 shift coverage plan
3) Work with OHR and Union to implement.

1) Complete
2) Complete
3) In progress

18

Mail Complete; Calendar service superceded by SIS project

Implement iPlanet

Implement enterprise email and calendaring across entire university.

Improve reliability, performance and quality of email; provide a University-wide calendaring capability for all students, faculty and staff.

Michael Hodges

3/31/2002

1) Install and test email and calendar servers hardware/software
2) Develop UH community support plan for email cutovers
3) Cutover email service to iPlanet
4) Develop UH community plan for web calendaring services
5) Enable webcalendaring services.

1) Complete
2) Complete
3) Complete
4,5) Deferred due to competing and possibly superior functionality being made available by UH System purchase of SCT Banner and Campus Pipeline, which includes a webcalendering portal linked to class schedules.

http://www.hawaii.edu/projectemail/

18

Delayed

LDAP and WebISO/CAS service

Implement university-wide directory services and provide centralized authentication server for any institutional web applications

Centralization of directory information will provide single source for accurate information, ease application development since authentication service will be generally available, and improve security by reducing number of passwords in use.

Russ Tokuyama

12/31/2001

Minimal LDAP functionality implemented. Full directory functionality and web authentication service delayed

http://www.hawaii.edu/ldap/

19

Procedures complete; intrusion detection delayed.

Security Enhancements

Implement intrusion detection system and incident response procedures

Improved protection of campuswide computers, networks and servers resulting in greater reliability and protection against lost data

Jodi Ito

6/30/2002

12/31/2002

1) Implement incident response procedures
2) Implement intrusion detection system (IDS)

1) Complete
2) System for IDS undergoing OS and application testing; Implementation scheduled for Fall 2002

20

In progess but delays likely

Keller Generator

Provide adequate UPS and backup generator for core system and network infrastructure

The University System will have a reliable network and services that will keep running through the routine scheduled and unscheduled outages that plague the core infrastructure

Carl Yoshioka

12/31/2002

24

Complete!

Faculty & General Computer Related Training

Re-establish a faculty/staff training lab and provide access to a diverse list of courses to assist faculty and staff in their work

Faculty/Staff will have a better understanding of the tools and applications available for their work.

Linda Maeno

3/31/2002

1) Establish facility.
2) Establish website.
3) Establish training.

http://www.hawaii.edu/training

24

Restructuring of student assistance complete; software improvements ongoing

Help Desk Improvements

Restructure Help Desk operations to improve service levels and increase access with longer hours and 800-number service.

Improved service, more service and ability to track customers, provide metrics and develop knowledge base to support continuous improvement.

Naomi Okinaga

3/31/2002

1-800-342-7949 established for neighbor island trouble calls; Help Desk restructured for better service; work ongoing on software support infrastructure

24

Progress made

Support for IT Support Staff

Reconceptualize and invigorate support for distributed IT support staff

IT support staff throughout the University will have an improved sense of community to improve their capability to serve their customers.

Linda Maeno

3/31/2002

Training and brownbag program ongoing