Disable Android, iOS, and macOS 15 MAC Address Randomization (for UH Wireless Network Passthrough)

Android 10 and higher

Android 10 introduced a randomized MAC address feature. If your UH Wireless Network passthrough (https://www.hawaii.edu/wireless/pt) stops working with Android 10, you may need to change this option to use the device's MAC address.

Please note, that the following steps may vary slightly depending on your Android phone.

  1. Open the "Settings" app.



  2. Tap Network & Internet.



  3. Tap Wi-Fi.



  4. Tap the "gear wheel" icon associated with the UH Wireless Network connection.



  5. Tap Advanced.



  6. Tap Privacy.



  7. Tap Use device MAC to select this option.



  8. Tap the back arrow in the upper left of the screen to exit.


Your Android 10 device's UH Wireless Network passthrough should now work (connect without requiring a login).

iOS 14 and higher

iOS 14 introduced a Private Address feature. If your UH Wireless Network passthrough (https://www.hawaii.edu/wireless/pt) stops working with iOS 14 (or higher), you may need to change this option to use the device's MAC address.

  1. Open the "Settings" app.



  2. Tap Wi-Fi.



  3. Tap the Information button (lower case i within a circle) next to the UH Wireless Network connection.



  4. Tap the green slider button next to "Private Address" to turn this off.



  5. You will be prompted to rejoin the Wi-Fi network.  Tap Rejoin



  6. Tap the back arrow in the upper left of the screen to exit.



Your iOS device's UH Wireless Network passthrough should now work (connect without requiring a login).

macOS 15 (Sequoia)

macOS 15 introduced a Private Address ("MAC Address Rotation") feature. If your UH Wireless Network passthrough (https://www.hawaii.edu/wireless/pt) stops working after you upgrade to macOS 15, you may need to turn this feature off.

To turn off Private Address (MAC Address Rotation):

  1. Go to the Apple menu (upper left of screen) and select System Settings
     
  2. In the left column, click on Wi-Fi
     
  3. On the right, next to the "UHM" network (or the name of the network you are connected to), click on Details


     
  4. Choose one of the following options.

    • Change the "Private Wi-Fi Address" option to Off
       


    • Change the the "Private Wi-Fi Address" option to Fixed.  Note that a new Wi-Fi address will be displayed.  You will need to add the new Wi-Fi address to the passthrough at https://www.hawaii.edu/wireless/pt/.



       
  5. Click OK


You may have to disconnect and re-connect from your wi-fi network for the change to take effect.

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Article ID: 1798
Created: Mon, 04 Nov 2019 12:17pm
Modified: Thu, 19 Sep 2024 11:08am