Trouble connecting an email client to Google@UH Gmail

If experiencing problems connecting your email client to Google@UH Gmail, please attempt the following:

  • Ensure that IMAP/POP is enabled for your Google@UH Gmail account. Refer to Ask Us 1147 for instructions on doing this.
  • Verify that you are using the correct IMAP/POP settings for Google@UH Gmail. Refer to Ask Us 1077 for proper settings.
  • Check that the problem isn't due to your UH Username password. Note: If you have not changed your password since 2010, you may need to change your password by going to before IMAP/POP will work.
  • Check if your Google@UH Gmail account is disabled from IMAP/POP access by going to the Google Captcha page.

If you have any questions or need further asistance, please contact the ITS Help Desk.

This article is part of the Google@UH Gmail FAQs and Google@UH Migration FAQs articles.
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Article ID: 1347
Created: Tue, 06 Mar 2012 3:55pm
Modified: Wed, 07 Mar 2012 3:15pm