This is a compilation of some of the frequently asked questions(FAQ) regarding LISTSERV, for more information maintaining a list, please see the "Guide to Understanding and Managing a LISTSERV mailing list".
Yes, unlike a mail alias which can have only one owner, LISTSERV lists can have multiple owners.
To contact the owner(s) of a LISTSERV list, send an email to firstname.lastname@example.org, where listname is name of the list in question. For example if you want to contact the owner(s) of the list LISTSERV-L@lists.hawaii.edu, you would email LISTSERV-Lemail@example.com.
To display your list on the main page, you need to change the "Confidential" setting.
Your list could be configured such that a sender will not receive a copy of their own email or an acknowledgement email. To change this, you will need to:
a. change the settings for any current subscribers.
b. change the default-options so all new subscribers inherit the new setting.
You will be able to select whether or not a sender receives:
a. ACK An acknowledgment of their email, in which the sender receives an email from the LISTSERV that their message was sent to X number of recipients.
b. REPRO A copy of their own email. (REPRO will not work for Google users, messages to lists can be found in the Sent folder) https://support.google.com/mail/bin/answer.py?hl=en&answer=6588
c. Both an acknowledgment and a copy of their email. (only ACK will work for Google)
To enable ACK or REPRO for current subscribers:
To change the default-options such that all new subscribers have ACK or REPRO enabled:
If you are correctly addressing the list (don't forget that all list names have a hyphen in them), then there may have been an error in the list creation process. In this case, please contact the ITS Help Desk at 956-8883 (neighbor islands toll free at (800) 558-2669), email firstname.lastname@example.org or use the form at http://www.hawaii.edu/its/contact.
To use the bulk operations feature, you will need a plain text formatted file with one email address (and optionally followed by the first and last name separated by a space) per line. Each line or entry must be separated by a carriage return. You can use programs such as "Notepad" or "Microsoft Word" but you must save the file in plain text (*.txt) format.
If you are the current owner of a list, simply email email@example.com from your @hawaii.edu account with the name of the list that you would like deleted. The request may take 1-2 working days to complete.
Lists created under LISTSERV 16.x already contain the UTF-8 compatible header. To enable the setting for older lists:
Bottom Banner Templates allow you to include a footer on each message sent to a list. The DEFAULT_BOTTOM_BANNER and DEFAULT_BOTTOM_BANNER_HTML templates provided in LISTSERV 16.x include a SIGNOFF link that subscribers can click on in order to easily unsubscribe from a list. An example is provided below.
Lists created from LISTSERV 16.x already have the bottom banners enabled as default. To enable the banner for older lists, you will need to copy the contents of the DEFAULT_BOTTOM_BANNER and DEFAULT_BOTTOM_BANNER_HTML to the BOTTOM_BANNER and BOTTOM_BANNER_HTML templates, respectively.
In LISTSERV 16.x, you can create or select a HTML template that applies to informational messages from the LISTSERV processor. This template does not modify the content or create a theme for mail sent to a list nor the newsletter feature that is new to LISTSERV 16.x. An example of the system message is shown below.
To set your list to one of the pre-defined HTML mail templates: