Phishing Attempt: IT Help Desk Requirement

SUMMARY: Phishing Attempt: IT Help Desk Requirement
POSTED ON: 10/24/2014
REPORTER: ITS Help Desk
START TIME: Oct 24 01:19 AM
END TIME: Nov 25 01:19 AM
DESCRIPTION: A phishing attempt has been reported supposedly from the University of Hawaii. Please do NOT reply to the email or click on the link. Do NOT submit your personal information.

The University of Hawaii will NEVER ask for your UH username and password in an email message.

See: http://www.hawaii.edu/askus/898 for reporting a new/suspicious email targeting UH usernames.

Sample message:

<Hello,

A shadow server upgrade is been carried out. A bigger and better server is been employed to meet with up-to-date information technology services. In order to ensure that your files, folders and accessories are accurately updated, do endeavor to submit the following info:

Your Email:
Your User Login:
Your User Password:

If you disregard this instruction, your account would not be updated at the completion of this upgrade. This means that your current login credentials would be null and void and also note that lost account properties may not be recovered after upgrade is completed if you do not comply. Do note that during this exercise, your account credentials and particulars will not be altered and you will receive a notification to change them yourself here after.

Thank You.

Help Desk
Information Technology
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