The UH Alert emergency notification system alerts the university community in the event of a natural, health or civil emergency. The information you provide will only be used in the event of an emergency that impacts the health and safety of the UH community or closures of whole campuses. It will not be shared with others or used for routine UH communications or announcements.

Information About UH Alert

Automated emergency messaging options include:

  • Email
  • Your @hawaii.edu email address is automatically subscribed to UH Broadcast, which sends out email for administrative and health and safety alerts.
  • Unsubscribing from UH Alert will not affect email sent from UH Broadcast.
  • Alerts can be sent via SMS/text message to student, faculty and staff mobile phones.

UH Alert Sign Up Instructions

  1. Login with your UH username and password.
  2. Tell us the campus(es) or geographic location(s) about which you want to be alerted.
  3. Submit your cell phone number.
  4. Click “Save Changes” at the end of the form.
  5. That’s it! You may opt-out or change your information at any time.

If you have problems, questions or suggestions, please send us feedback.

Conditions and Details

  • 2020-10-28: Google Project Fi is now supported for UH Alert Text Messaging.
  • One message per semester is scheduled to test the UH Alert system. Depending on your plan, you may be charged by your cell phone carrier for this message.
  • Message and data rates may apply
  • Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.
  • The use of this capability will be limited to emergency communications. Emergency communications are defined as urgent notices regarding matters that impact the health and safety of members of the UH community and closures of whole campuses. This determination will be made only by the president, vice presidents, chancellors, vice chancellors and formally designated emergency coordinators.
  • We will not give, rent or voluntarily supply your information to any third party for any reason other than emergency notification.
  • You may return to this page at any time to update your information or unsubscribe completely. You will also be automatically unsubscribed from the UH Alert system when you terminate your relationship with the University. Once your UH Username is deprovisioned, your subscription to UH Alert will terminate automatically.
  • To STOP messages, login, then click on the Unsubscribe button.
  • For HELP, see the FAQ below or use the feedback form.

Text Message FAQ

1. I don’t have a current UH Username or password so I can’t log in to the emergency messaging system. Will I be able to receive UH Alert messages?
No. The current capability is limited to UH students, faculty and staff with UH Usernames and passwords. This means that UH Foundation employees, community members, former employees and graduates not enrolled in ʻohana online services will NOT be able to register for UH Alerts.

2. I signed up. What do I do now?
Nothing, you’re all set. You will receive a message confirming you are subscribed to receive text messages from the University of Hawaiʻi at 878787 (our service provider’s short code). This confirmation may take up to a week to process.

3. I don’t see my location listed on the sign up page. What should I do?
The UH Alert service is based on geographic regions. Select the island or region that is closest to your facility.

4. Why am I receiving so many test messages?
We will try to limit the number of test messages to one per semester, but testing is important to make sure everybody can receive emergency notifications.

5. Why didn’t I get an emergency message or why did it take so long to get a message?
There are many factors that affect the delivery of messages when sending an emergency notification to a large number of recipients. If you did not receive a message or believe that the message delivery was in error, try these troubleshooting tips or send us a comment using the UH Alert Feedback Form. We will look into the situation to see if we can understand the issue(s) and improve our service.

6. I received an emergency message. How can I verify that the message is authentic? Where can I get more information?
Check the UH System emergency page, your campus homepage and/or campus social media accounts for information on emergencies as they happen.

7. Will unit directors be able to use this tool to communicate with members of their unit, i.e. a message to a selected group rather than broadcast to all in the system?
No. UH Alert is dedicated to sending emergency notices from campus and UH System emergency managers for campus or system-wide emergencies. Departmental units needing messaging capabilities at the departmental level should find a communications tool dedicated for their department.

8. I don’t want to receive emergency messages anymore. What can I do?
You can opt out of this service at any time. Sign in to UH Alert, scroll to the end of the page and select Unsubscribe.