There are times when a shared Departmental UH Username is necessary to keep email organized, keep data centralized, access Google@UH apps, and to help identify the department to the world. The University of Hawaii discourages the sharing of personal usernames because of security risks.
Departmental UH Usernames
To request this type of username, click on Request Departmental UH Username. Departmental UH Usernames are active for one year and must be renewed annually to stay active. Departmental UH Usernames can only be requested by an active UH staff or faculty.
Organizational UH Usernames
To align our Organizational UH Usernames policy with that of University of Hawaii Board of Regents Policy 7.203, ITS has sunsetted the Organizational UH Username service on October 7, 2025.
Managing Your Departmental UH Usernames
To request or make changes to your Departmental UH Username(s), click on Manage Username. Possible changes include:
- Resetting password
- Updating owner
- Adding and removing authorized users
- Updating display name
- Changing username
- Renewing username
- Deleting username
Owners and Authorized Users
When creating your Departmental UH Username, you will be required to specify an owner and, optionally, several authorized users. Both owners and authorized users will have the ability to make various changes to the Departmental UH Username.
Owners and Authorized users can:
- Resetting password
- Updating owner
- Adding and removing authorized users
- Updating display name
- Changing username
- Renewing username
- Deleting username
A notification email is sent to the owners and all authorized users when a change is made to, or requested for, a username. Individuals who need access to the username (e.g. to use Google@UH, UH Unix, etc.) need not be listed as authorized users. It is the responsibility of the username's owner to control the dissemination of the username's password to other users who require access.
Departmental UH Username Lifecycle
Departmental UH Usernames are subject to a yearly lifecycle that ends in October of each calendar year. This lifecycle requires that Departmental UH Username owners (and/or authorized users) assert yearly that they are still actively using their Departmental UH Username — simply called 'renewing'. In order to renew your Departmental UH Username, please follow these steps:
- Click on Manage Username
- Log in using your personal UH Username and password
- Select your departmental username
- Click on the 'Renew Account' button
Reminders to renew are sent to owners and authorized users of Departmental UH Usernames and to the usernames themselves.
Please note, should a Departmental UH Username not be renewed by the deadline, the username will be deprovisioned. Any and all data associated with the username will be deleted — including Google@UH mail, calendar, contacts, and documents.
To verify that your username has been renewed:
- Click on Manage Username
- Select your departmental username
- Next to "Renewal Deadline" you will see a green check mark if your account has been renewed (alternatively, you will see a yellow caution symbol if your account has yet to be renewed)
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