Videoconference Service pageInformation Technology Services provides various videoconferencing solutions and services for UH faculty and staff.


Room-based Videoconferencing [H.323 Standards-based]

Room-based video conferencing systems are designed for room-to-room meetings, making users feel like their videoconference is actually taking place in the same location.  Rooms are equipped with microphones that allow users to speak naturally with wide-angle PTZ (pan-tilt-zoom) cameras covering every angle of the conference room.

IT Center Video Conference Rooms are located in the Information Technology Center on the UH Mānoa campus and may be used  for UH business such as administrative meetings, research collaboration and interviews.

ITS Interactive Video Classrooms are distance learning classrooms located in Kuykendall Hall on the UH Mānoa campus. Priority use of rooms is for distance learning courses.  However, if time permits, rooms may be available for ad hoc large group videoconferencing events such as training workshops, presentations and large group meetings.

UH H.323 Directory lists videoconference rooms managed by departments/divisions across the University of Hawaiʻi system.


Desktop Videoconferencing

Desktop videoconferencing allows users to host or join a videoconference from their desktop or mobile device.

Desktop Videoconferencing
Polycom RealPresence Desktop (RPD) is a professional quality software based videoconference solution that allows an individual to connect with room-based systems from his or her desktop. Information Technology Services manages RPD licenses for the University of Hawaiʻi System. A UH faculty or staff may request for a temporary license to join in a videoconference or lease a RPD license for long-term use on their desktop.

Cloud-based Videoconferencing
Polycom WebSuite is a collaborative web conferencing tool that allows users to host or join meetings, share content, and collaborate with other web, mobile, desktop, phone and room system participants. Simple click-to-connect convenience quickly brings participants into a meeting on a computer, tablet or smartphone by clicking a URL link received in an email. This is the University of Hawaiʻi’s recommended video collaboration solution instead of personal or proprietary videoconferencing solutions such as Skype, Google+, Microsoft Lync, etc.


ITS Bridging Service (Polycom RealPresence Platform)

Information Technology Services provides a bridging service to connect multiple endpoints, using one of the UH-supported videoconferencing solution or in combination.   The ITS Bridging Service is available to all UH faculty and staff for University business and distance learning.


HITS (Hawaiʻi Interactive Video Services)

HITS is the University of Hawaiʻi System’s internal video network managed by Information Technology Services, Academic Technologies.  HITS supports statewide instructional delivery of distance learning programs and credit courses.  Each HITS classroom is equipped with HD H.323 videoconferencing room-based solution and provides a telepresence learning environment for instructor and students.  Once the academic semester schedule is finalized, HITS is open for statewide ad hoc videoconference requests such as training workshops, presentations, committee meetings, research collaborations, guest lecturers, distance learning student orientations, and seminars.


Videoconference Room Consultation

Information Technology Services provides UH departments consultation in purchasing videoconference equipment and deploying a departmental room-based videoconferencing system in a new or existing room, please email to make an appointment for consultation.


What option best meet my videoconferencing needs?

The At-A-Glance page can help you determine what video collaboration option best meet your conferencing needs.

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