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UH Information Security

University of Hawaiʻi System

Unemployment Fraud Alert

Employees should report potential Unemployment Insurance (UI) fraud by contacting the State UI Office at (808) 586-8947 or by emailing; insert “Fraud Alert” in the subject line, briefly explain what happened, and include your name and phone number.

For Pandemic Unemployment Assistance (PUA) fraud: use the Letter ID on the letter you received and file a fraud report at: (Select: “Use a Letter ID to Report Identity Theft” under “Check Application”)

For more information on what to do, visit:


Working Remotely during an Emergency

When working remotely, there are increased risks and special considerations you should be aware of with regards to cybersecurity, physical security, connecting to UH resources, utilizing UH services, and performing work with institutional data.

Information Technology Services (ITS) has published information for UH employees who may be working remotely during an emergency to provide security principles, awareness, and best practices to help foster a safe and productive remote working environment.

Working Remotely during an Emergency Guidelines


Get Started By Clicking On A Link Below:

Home Network Security

The average home network is more vulnerable than a professionally managed enterprise network, and as mention in our last front page, malicious actors have been exploiting the COVID-19 situation. Now that everyone is working from home, it is more important that ever to protect our home networks. Here are some tips to get you started (most of these can be performed by accessing your router):

  • Change the Default Credentials: Change the default admin username and password. Many routers use a default login that someone with malicious intent could easily look up. Consider this article on creating a strong password.
  • Update Router Firmware: Keep router firmware up-to-date. Router companies will often send out updates to protect against new threats; you may lose out on protection if you do not keep your software updated.
  • Change the Default SSID: The SSID is the network name your router uses. It may inadvertently disclose information about your network. For example: “NETGEAR” is typically the network name for NETGEAR devices.
  • Disable Remote Access: Disable remote access (or remote management or remote administration), unless this is a service you specifically need.
  • Turn on Encryption: In your router’s encryption settings, enable WPA2 or WPA3, since WEP and WPA can be easily cracked.
  • Firewall: Modern routers come with a built-in firewall; ensure your router’s firewall is turned on.
  • Remember to keep your devices secure and follow general security practices as well. Click this link to read more about keeping your mobile device safe. Click this link for a checklist of general security practices.
    • Some highlights include:

    • Password protecting your devices and accounts
    • Using Multi-Factor Authentication where possible
    • Enabling anti-virus on your devices
    • Staying informed on scams and phishing attacks

Additional Resources