Section Content

Information Security at the University of Hawai‘i

Unemployment Fraud Alert

Employees should report potential Unemployment Insurance (UI) fraud by contacting the State UI Office at (808) 586-8947 or by emailing; insert “Fraud Alert” in the subject line, briefly explain what happened, and include your name and phone number.

For Pandemic Unemployment Assistance (PUA) fraud: use the Letter ID on the letter you received and file a fraud report at: (Select: “Use a Letter ID to Report Identity Theft” under “Check Application”)

For more information on what to do, visit:

Working Remotely during an Emergency

When working remotely, there are increased risks and special considerations you should be aware of with regards to cybersecurity, physical security, connecting to UH resources, utilizing UH services, and performing work with institutional data.

Information Technology Services (ITS) has published information for UH employees who may be working remotely during an emergency to provide security principles, awareness, and best practices to help foster a safe and productive remote working environment.

Working Remotely during an Emergency Guidelines

Cybersecurity Awareness for COVID-19

Please be aware of the increase in cyber threats and scams related to Coronavirus Disease 2019 (COVID-19). Attackers are using COVID-19 as an opportunity to distribute malware via malicious emails, text messages, websites and other means. Do not become a victim of these attacks.

Below is a list of precautions to help you recognize these types of attacks and avoid becoming a victim. Remember when in doubt, do not click, visit, open or respond.


  • Avoid clicking on any links or opening attachments in emails claiming to be related to COVID-19. This includes emails claiming to be from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
  • Attackers will attempt to entice you with COVID-19, CDC and WHO related email subject lines, links and attachments.
  • Clicking on links or opening attachments in these phishing emails could install malware on your computer.
  • Never provide any personal or financial information in emails, text messages and calls.
  • Remember, legitimate organizations do not ask for this type of information. Visit the organizations official website for a contact number to call if unsure if the request is legitimate.
  • Attackers are also using Social Media as another way to spread malware. Be wary of COVID-19 related information on Social Media enticing you to click on links, visit websites or provide information.
  • Ensure your virus/malware protection is up to date and running.
  • Ensure your computer is patched with the most current updates.

Trusted Sources

  • Use trusted sources, such as government websites for updates and factual information on COVID-19.
  • Attackers will often create fraudulent websites and use Social Media to spread malware or communicate false information.

Charities, Donations and Vaccinations:

  • Attackers will attempt to leverage COVID-19 for financial gain and to distribute malware through charities, donation and vaccination scams.
  • Be wary of anyone requesting donations in cash, wiring of money, or by gift cards.
  • Verify the organization is legitimate before providing any donations, clicking on links, or responding.
  • Remember, use your trusted resources to verify all information.