Due to COVID-19, ITS is providing Zoom licenses for instructional purposes. To request a license please visit:


Videoconference Service
Information Technology Services provides various videoconferencing solutions and services for UH faculty and staff.

– Desktop Videoconferencing
– UH Zoom Recording Service
– Zoom Webinar Service
– Videoconference Rooms
– HITS (Hawaii Interactive Video Services)
– Videoconference Room Consultation

Desktop Videoconferencing (Zoom)

Desktop video conferencing does not require meeting rooms with monitors and video cameras.  It allows users to host or join a meeting from their desktop or mobile device. Simple click-to-connect convenience quickly brings participants into a meeting on a computer, tablet or smartphone. A reliable network bandwidth, a computer equipped with a webcam, microphone, headphones (if in a public area), and a videoconference plug-in/software is all that is needed.  This service is available to UH faculty and staff for UH business such as administrative meetings, interviews, advising, extended office hours, and small group discussions.

UH Zoom Recording

Cloud recordings may be accessed through the UH Zoom Recording service.  Recordings will be viewable/accessible for the duration of the semester for which they occurred.  ITS recommends sharing of recordings be done by posting direct links in Laulima.The UH Zoom Recording service is still in development.  In the coming weeks and months we plan on adding additional features and capabilities.  We appreciate your patience and understanding as we continue to grow this service.

Zoom Webinar Service

Webinars are like a virtual lecture hall or auditoriums.  Webinars are ideal for large audiences or events that are open to the public.  Webinars allow for view-only attendees.  Interaction from attendees is typically handled via Q&A, chat, and polls.

This service is available to UH departments, faculty and staff, who have been issued a Zoom license from ITS, for UH related purposes.  Our current capacity for Zoom webinar viewers is limited to 500, or, 1000.  This is a shared resource and availability is on a first come first served basis.

Zoom Live Streaming

Zoom features the ability to live stream a meeting or webinar to YouTube, Facebook Live or a custom streaming service.  This allows participants to view your meeting or webinar via one of these streaming services.  During the live event there will be an approximate 20-second delay between the live Zoom meeting or webinar and the live stream.

Please note, due to security reasons ITS has blocked, by default, the ability for users to live stream their conferences. ITS is able to temporarily provide access when/if this feature is needed. To request access please contact:

Room-based Videoconferencing

[H.323 Standards-based]
Room-based video conferencing systems are designed for room-to-room meetings, making users feel like their videoconference is actually taking place in the same location.  Rooms are equipped with microphones that allow users to speak naturally with wide-angle PTZ (pan-tilt-zoom) cameras covering every angle of the conference room.

IT Center Video Conference Rooms are located in the Information Technology Center on the UH Mānoa campus and may be used  for UH business such as administrative meetings, research collaboration and interviews.

ITS Interactive Video Classrooms are distance learning classrooms located in Kuykendall Hall on the UH Mānoa campus. Priority use of rooms is for distance learning courses.  However, if time permits, rooms may be available for ad hoc large group videoconferencing events such as training workshops, presentations and large group meetings.

HITS (Hawaii Interactive Video Services)

HITS supports statewide instructional delivery of distance learning programs and credit courses.  HITS rooms are located on UH campuses on all islands equipped, with high definition videoconferencing systems, and provides a telepresence learning environment for instructor and students.  Once the academic semester schedule is finalized, HITS is open for statewide ad hoc videoconference requests such as training workshops, presentations, committee meetings, research collaborations, guest lecturers, distance learning student orientations, and seminars.

Videoconference Room Consultation

Information Technology Services provides UH departments consultation in purchasing videoconference equipment and deploying a departmental room-based videoconferencing system in a new or existing room, please email to make an appointment for consultation.