UH Student Plan (HMSA)

If you are not a Student Plan member and have a question, need more information or want to apply, call HMSA's Sales Department at (808) 948-5555 option #1 or 1-800-620-4672.

If you are currently on the Student Plan and have questions regarding your benefits and claims, call HMSA's Customer Services at (808) 948-6111 or 1-800-776-4672. If you have questions regarding your bill, call HMSA's Membership Services at (808) 948-6140 or 1-800-782-4672.

Hawaii Medical Service Association (HMSA)
818 Keeaumoku Street
Honolulu, Hawaii 96814

Office hours: For office hours, go to www.hmsa.com/contact
Holiday schedule: For holiday schedule, go to www.hmsa.com/contact

UH Student Plan

The University has selected HMSA (Hawaii Medical Service Association, Blue Cross-Blue Shield of Hawaii) to provide medical health insurance for our students for the current academic plan year. For more information or to enroll on the UH Student Plan, please go to hmsa.com/student.

How the Insurance Company and Plan is Selected

The Office of the UH Vice President for Student Affairs selects a benefit package to provide adequate coverage for both domestic and international students. Request for proposals are sent to numerous insurance companies, and each proposal received is reviewed carefully. In addition to the plan premiums and a comprehensive benefit package, UH also looks at the number of providers available and also makes sure that the insurance company provides quick claims payment and quality customer service.

HMSA, an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaiʻi health care. Established in 1938, they are the largest and most experienced provider of health care coverage in the state. Over half of Hawaiʻi's population has chosen HMSA for their health care coverage. HMSA was chosen as the current UH endorsed plan based on a combination of cost, benefits, claims payment and customer service.

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Who Can Enroll (Eligibility)

Students must be enrolled in the University of Hawaiʻi system (Hilo, Mānoa, West Oʻahu and all community colleges) and taking a minimum number of credits: six credits for undergraduates or four credits for graduate students are required during the fall and spring semesters, and three credits required for all students during the summer sessions. One credit of thesis (700) or dissertation (800) research also meets the minimum eligibility requirement.

Exceptions: Students taking less than the minimum credits required may enroll on the plan if the class(es) being taken are all that is required to graduate. A letter from the student's department confirming this is required. Students should enroll online and email their exception request and letter to studentplan@hmsa.com

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When to Enroll & Coverage Period

Enrollment is only accepted during the open enrollment dates for each semester. Once the deadline has passed, you will no longer be able to enroll until the next semester.

  Fall 2023 Spring 2024 Summer 2024
Enrollment Begins 7/17/23 12/1/23 4/19/24
Enrollment Deadline 9/22/23 2/2/24 6/14/24
Coverage Period 8/20 - 12/31/23 1/1 - 5/19/24 5/20 - 8/19/24

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Plan Options & Benefits

*Repatriation coverage is required for international students.

Plan Options Covered Benefits
Option #1 Medical with Drug
Option #2 Medical with Drug, Repatriation, Life and Accidental Death & Dismemberment (AD&D)
Option #3 Medical with Drug and Dental
Option #4 Medical with Drug, Dental, Repatriation, Life and AD&D

NOTE: You may only change benefit options during the Fall semester (annual open enrollment period).

For more details on the plan benefits, go to hmsa.com/student and click on Plans, scroll down to What are the Benefits and then click on Medical, Drug, Repatriation and Dental to see plan highlights. Click on View Plan Documents, for more detailed benefit information.

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Plan Options Description Fall 2023 Spring 2024 Summer 2024
Option #1 Medical with Drug $1,950.22 $2,037.56 $1,338.96
Option #2 Medical with Drug, Repatriation, Life and AD&D $1,963.88 $2,051.82 $1,348.34
Option #3 Medical with Drug and Dental $2,082.30 $2,175.54 $1,429.64
Option #4 Medical with Drug, Dental, Repatriation, Life and AD&D $2,095.96 $2,189.80 $1,439.02

*Rates listed above are for the student only. For 2-party or family rates, go to hmsa.com/student and click on Plan and scroll down to Rates.

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How to Enroll

Online (hmsa.com/student)

  1. UH Student ID number is required to enroll online.
  2. Follow the instructions to complete online enrollment (application, beneficiary form & HIPAA form)
  3. Print out the confirmation page for your records
  4. Once you complete your enrollment
    1. You will receive your member ID card within 3-5 business days
    2. IMPORTANT: You will receive a hard copy bill within 5-7 business days
    3. Once you receive your bill, you can pay by mail, phone, in person, or online.

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