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Information Technology Services

University of Hawaii System

McAfee VirusScan Enterprise & Windows 10 Update Advisory

Windows 10 (1809) update advisory (Sep 26)

UPDATE: McAfee Virusscan Enterprise with Patch 12 (compatible with Windows 10 1809) has been released and is available at https://www.hawaii.edu/software.

Microsoft has begun the re-release of the 1809 update to targeted devices per https://support.microsoft.com/en-us/help/4464619/windows-10-update-history. Users are advised to check the link for known issues and should check if their applications are compatible with Windows 10 1809 prior to updating.

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Notice ended at 11/26/2018 01:04pm. 
Posted 11/15/2018 12:35pm 

Microsoft will be releasing Windows 10 (1809) in October; no official release date specified.  McAfee VirusScan Enterprise (VSE) 8.8 will not be compatible with the Windows 10 (1809) release on the day it is released.  McAfee intends to provide support within 45 days of the Windows 10 Fall General Availability date.  ITS does not recommend installing the Fall update until McAfee releases an updated version of VirusScan Enterprise.

If you would like to defer the Windows 10 (1809) upgrade, please use the following instructions: https://www.hawaii.edu/askus/1770

If you’ve updated to Windows 10 (1809), please ensure to uninstall McAfee VirusScan Enterprise and enable Windows Defender.   https://www.hawaii.edu/askus/1771

ITS will post a notice once McAfee is compatible with the Windows 10 (1809) upgrade.  If you have questions, please contact the ITS Help Desk at 956-8883, email help@hawaii.edu, or call toll free (800) 558-2669 from the neighbor islands.