ALERTS

Phishing Attempt: ITS Help Desk Ticket 323640 has been created. (Mar 14 10:51 pm)

A phishing attempt has been reported supposedly from the University of Hawaii. Please do NOT reply to the email or click on the link. Do NOT submit your personal information. The University of Hawaii will NEVER ask for your UH username and password in an email message. See: http://www.hawaii.edu/askus/898 for reporting a new/suspicious email targeting UH usernames.

[Sample Phishing Message Begin]

Hello

Following  recent Phishing Attack, we are upgrading our authentication settings to improve security and reliability. Our records show that your Duo two-factor authentication (2FA) account still needs to be updated  which is now required.

To avoid any disruption to your account access, please update your Duo settings by march 16, 2025.

If you do not complete this update by the deadline, your Duo authentication will be disabled, and you will need to visit our office in person to reactivate it.

To update your settings and prevent deactivation, please visit the secure link below:

[Link]

You will be prompt to login please login with your hawaii credentials, after DUO authentication via duo push, do not exit the duo page you will see some instruction that your settings is being updated, once the update is completed the page will automatically close and no further action will be needed

For security reasons, please do not share this link. If you have any questions or need assistance, feel free to contact our support team.

If you have any questions or comments, please contact the ITS Help Desk via email at help@hawaii.edu, or via phone at (808) 956-8883 or toll free from a neighbor island at (800) 558-2669.

Sincerely,
ITS Help Desk

[Sample Phishing Message End]