Zoom Webinar Service

Webinars are like a virtual lecture hall or auditorium. Webinars are ideal for large audiences or events that are open to the public. Webinars allow for view-only attendees. Interaction from attendees is typically handled via Q&A, chat, and polls.

This service is available to UH departments, faculty and staff, who have been issued a Zoom license from ITS, for UH related purposes. Our current capacity for Zoom webinar viewers is limited to 500, or, 1000. This is a shared resource and availability is on a first come first served basis.

Quick Links


Service is free for UH faculty and staff for University of Hawaii business. Requests must be submitted at least three (3) business days prior to event date.

  1. Scheduling assistance, please contact the Scheduling Hotline at (808) 956-2724 or itvscheduler-l@lists.hawaii.edu.
  2. Once the webinar has been scheduled the following emails will be sent.
    • An auto-generated invitation will be sent to the account designated as Alternative Host.
      • Because ITS is scheduling the webinar on your behalf our account is considered the original host of the event. Zoom allows us to schedule someone else as the Alternative Host giving this person the same capabilities to run the event. The Alternative Host must have a Zoom account licensed through ITS.
    • An auto-generated invitation will be sent to each Panelist.
      • Panelists are the participants who connect in with their audio and video. You could also have someone connect in at the panelists level and assign them co-host capabilities to assist managing the live webinar.
    • Attendee Invitation will be directly sent to the Requestor to disseminate.
      • Requestor is responsible for sending Attendee Instructions prior to the webinar.
      • ITS recommends not posting the attendee connection instructions publicly. For example, on social media platforms. If you would like to post something publicly one option would be to set-up registration and post that link. Or, post an email address for interested parties to contact your group for registration and/or connection instructions.
    • If registration is requested the registration link, instead of the attendee invitation, will be directly sent to the Requestor to disseminate.

Conditions of Use

  1. Must be an active University of Hawaii faculty or staff to submit a request.
  2. Student requests must be facilitated through the student's UH advisor, UH instructor, or UH program department.
  3. Maximum number of participants in a single conference is five hundred (500), or, one thousand (1000) depending on which webinar is reserved.
  4. Physical network connection recommended.
  5. If sessions are to be recorded, Requestor must:
    • Notify each panelist/speaker that they will be recorded
    • Obtain clearance for use of any copyrighted material
    • For reference, please read and understand the University's FERPA guidelines for recording.


  1. To cancel a request, a minimum notice of 24 business hours is required.

Request a Webinar

Requests must be submitted at least three (3) business days prior to event date. This form does not confirm a reservation. Once you have completed this form, ITS will contact you within 48 hours regarding your request.

To request a webinar please submit the following form: Zoom Webinar Request Form

Computer Hardware/Software Requirements

Minimum Mac Requirements

    • Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    • 2 GB of RAM
    • Mac - OS X 10.10+
    • Download/Install Zoom App for Mac: https://hawaii.zoom.us/download

Minimum Windows PC Requirements

Browser Requirements

    • Firefox 27+
    • Chrome 30+
    • Safari 7+
    • Internet Explorer 11+
    • Edge 12+

Mobile Devices

    • Install Zoom Mobile App
      • Download for free from Apple Store
      • Download for free from Google Play Store

Zoom License

Information Technology Services manages Zoom licenses for the University of Hawaii System. UH faculty and staff may request a Zoom Account to participate in a videoconference from their own compatible computer. For more information go to the ITS Site License website.