General Questions
> Where can I go for some one-on-one help with Laulima?
Requesting Questions
> How do I request to have a course in Laulima for a semester?
Access Information
> If I run into problems OR my students have technical issues when working with Laulima who can we contact?
> When I log into Laulima I don't see any tabs for my courses.
Browser Issues
> What browsers/versions are recommended for working with Laulima?
> Why doesn't the spell checker work with some browsers, like Firefox?
Working with Tools
> I am use to using Question Sets when creating my quizzes in WebCT. Does Laulima have this capability?
Uploading
> How do I set up WebDAV to work with Laulima when I am running Vista on my Windows machine?
How do I request to have a course in Laulima for a semester?
Instructors do NOT need to request CRN based courses, they are automatically processed via Banner. Once your department has inputted the course information into banner with you as the listed instructor for the course, that course should appear in your Laulima account. You can log into your Laulima account and access your courses by going to https://laulima.hawaii.edu.
If for some reason you are unable to log in OR do not see any of your assigned courses, please submit the following Request Assistance form.
If I run into problems OR my students have technical issues when working with Laulima who can we contact?
Submit a Request Assistance. In the form be as specific as possible with any problems you are encountering.
What browsers/versions are recommended for working with Laulima?
To access Laulima use one of the following browsers, note that Mozilla Firefox appears to be the most stable and consistant when working with Laulima:
Windows
Internet Explorer 7.0 and newer
Mozilla Firefox 2.0 and newer
Macintosh
Mozilla Firefox 2.0 and newer
Other platforms
Mozilla Firefox 2.0 and newer
Why doesn't the spell checker work with some browsers like Firefox?
Some browser's built-in spell check system is incompatable with the rich text editor (FCKeditor) in Laulima, like Firefox. So, if you need spell checking while using the rich text editor, your only option at this point is to use Internet Explorer and install the free ieSpell tool.
When I log into Laulima I don't see any tabs for my courses.
There are many possible reasons why courses do not appear in the tabs. If you do not see a course, please submit a Request Assistance form to Laulima Support.
Possible reasons include:
How do I set up WebDAV to work with Laulima when I am running Vista on my Windows machine?
Please review the following Tutorial Uploading Files with WebDAV (NOTE: connecting using WebDAV on Vista you MUST download and install the following Windows Update from Microsoft and then proceed with the tutorial: http://support.microsoft.com/?kbid=907306)
I am use to using Question Sets when creating my quizzes in WebCT. Does Laulima have this capability?
Yes, please download and review the following Assessment document which discusses how to create Question Sets using Question Pools (specific details begin on p.16).
I am teaching multiple sections of a course, I would like to combine them into one course, how do I request that?
Submit Request Account form. In the form use the pull down menu for "I am requesting a" and select "Grouping (cross listing) of laulima courses". In the SECOND text block enter the course reference numbers or CRN's of the courses you would like to have crosslisted. NOTE: If you have already added content to one of the sections, please indicate this sections CRN as the "MASTER" course so that your materials will NOT be wiped out during the crosslist process.
Where can I go for some one-on-one help with Laulima?
Each campus should have some sort of center where faculty/staff can call to schedule a meeting, walk in for support or ask for information as to the appropriate person to contact:
| Manoa: Digital Media Center (956-2719) | Kapiolani: Joy Shirokane (734-9287) |
| Hilo: Robert Chi (974-7769) | Kauai: Ramona Kincaid (245-8336) |
| West Oahu: Linda Maeno (454-4785) | Leeward: Gregory Walker (455-0484) |
| West Hawaii: Michael Hopson (322-4862) | Maui: Diane Meyer (984-8238) |
| Honolulu: Janice Petersen (845-9437) | Windward: Margaret Coberly (235-9221) |
I have a course that is titled NURS-439-001 [MAN.88524.SP08]. I notice when I click on the "My Active Sites" tab in the blue menu bar there are other courses with numbers like 200840, 200910. What do these numbers mean, how do I know which course to use for which semester?
Courses are auto created by Banner, the UH registration system and will typically show up in your Laulima account several months prior to the beginning of the semester in which you will teach them. Each course name is based on the official course title, campus, CRN or Course Reference Number and the "Banner" Semester Term. For example, you may notice if you are teaching a course in the spring the course title may look like: NURS-439-001 [MAN.88524.SP08].
The Banner Semester Term runs on a slightly different time frame than what you may be use to, in that each new Fall semester is represented with the next years date and a number representing a fall, spring or summer semester. For example, if you have a Fall course, you may notice that all the fall course titles will end for example, FA08 but are listed under the heading, 200910. The year 2009 is the 2008-2009 school year and has a semester number or code of 10 (for example: NURS-439-001 [MAN.88524.FA09] will be listed under 201010).
In Banner, each semester is represented by a number: Fall = 10, Spring = 30 and Summer = 40. Any courses you teach offerec via Outreach will end in 3: Fall = 13, Spring = 33 and Summer = 43. Some special running courses will end in 5: Fall = 15, Spring = 35 and Summer = 45.
Here is a list of examples for regular and Outreach based course sessions with their corresponding Banner Semester Terms beginning with last fall and going through to next summer:
| 200810 | Fall 2007 |
|---|---|
| 200813 | Fall 2007 extension |
| 200830 | Spring 2008 |
| 200833 | Spring 2008 extension |
| 200840 | Summer 2008 |
| 200843 | Summer 2008 extension |
| 200910 | Fall 2008 |
| 200913 | Fall 2008 extension |
| 200930 | Spring 2009 |
| 200933 | Spring 2009 extension |
| 200940 | Summer 2009 |
| 200943 | Summer 2009 extension |
