Laulima Faculty FAQ

This section contains frequently asked questions about Laulima and related subjects.

Also a Laulima Orientation video (QuickTime required) is available along with things that every Laulima user should know.

General Questions
> Does Laulima ever have down times?

> Do Laulima courses get published and unpublished automatically?

> When I click on the "My Active Sites" tab in the blue tab bar, there are categories with numbers like 200840, 200910. What do these numbers mean, how do I know which course to use for which semester?

> Where can I go for some one-on-one help with Laulima?

Request Questions
> How do I request to have a course in Laulima for a semester?

> I am teaching multiple sections of a course, I would like them all combined into a single course, how do I request that?

> I need a Laulima site for a University-related project or to develop a course, how can I request that?

Access Information
> If I run into problems OR my students have technical issues when working with Laulima who can we contact?

> When I log into Laulima I don’t see any tabs for my courses.

Browser Issues
> What browsers/versions are recommended for working with Laulima?

> Why doesn’t the spell checker work with some browsers, like Firefox?

Working with Tools
> I am use to using Question Sets when creating my quizzes in WebCT. Does Laulima have this capability?

Uploading
> How do I set up WebDAV to work with Laulima?


Does Laulima ever have down times?
Yes, Laulima is unavailable on a daily basis from 3:00am-4:00am HST for server backup and maintenance. There are also other occassions where the server needs to be offline and those times will be announced as much ahead of time as possible on Laulima’s main page (what you see when you first log in to Laulima or when not logged in at https://laulima.hawaii.edu).

Do Laulima courses get published and unpublished automatically?
By default Laulima courses get published (made viewable to students) approximately one week before the general semester starts. Also, Fall courses will be unpublished (inaccessible to students) one week before the Spring semester. Spring semester courses are unpublished one week before the Fall semester starts, while Summer courses are unpublished about a week after the Fall semester starts. Instructors can publish or unpublish courses outside of these timeframes if they so choose to.

When I click on the "My Active Sites" tab in the blue tab bar, there are categories with numbers like 201240, 201310. What do these numbers mean, how do I know which course to use for which semester?
Courses are auto created by Banner, the UH registration system and will typically show up in your Laulima account several months prior to the beginning of the semester in which you will teach them. By default the Banner name is simply the course name and section (eg. ENG-100-001). We do run a process to add more information to the title so it is a bit more useful, so you might see something more like ENG-100-001 [MAN.12345.FA12], adding campus, CRN and term information.

That being said, the Banner Semester Term is represented by a number (rather than something like "SP12") so the cateogries in the "My Active Sites" tab reflect this. Also, note that each new Fall semester is represented with the next year’s date and a number representing the Fall semester. For example, if you have a Fall course, you may notice that all the fall course titles will end for example, FA12 but are listed under the heading, 201310. The Banner term 2013 is the Fall 2012 school year and has a semester number or code of 10 (for example: MATH-100-001 [MAN.54321.FA12] will be listed under 201310).

In Banner, each semester is represented by a number: Fall = 10, Spring = 30 and Summer = 40. Any courses you teach offered via Outreach will end in 3: Fall = 13, Spring = 33 and Summer = 43. Some special running courses will end in 5: Fall = 15, Spring = 35 and Summer = 45.

Here is a list of examples for regular and Outreach based course sessions with their corresponding Banner Semester Terms:

201210 Fall 2011
201213 Fall 2011 extension
201230 Spring 2012
201233 Spring 2012 extension
201240 Summer 2012
201243 Summer 2012 extension
201310 Fall 2012
201313 Fall 2012 extension
201330 Spring 2013
201333 Spring 2013 extension
201340 Summer 2013
201343 Summer 2013 extension

 

 

 

 

 

 

 

 

 

 

 

Where can I go for some one-on-one help with Laulima?
Each campus should have some sort of center where faculty/staff can call to schedule a meeting, walk in for support or ask for information as to the appropriate person to contact:

Manoa: Digital Media Center (956-2719) Kapiolani: Joy Shirokane (734-9287)
Hilo: Robert Chi (974-7769) Kauai: Ramona Kincaid (245-8336)
West Oahu: IT Service Center (689-2411) Leeward: Gregory Walker (455-0484)
West Hawaii: Michael Hopson (322-4862) Maui: Diane Meyer (984-8238)
Honolulu: Janice Petersen (845-9437) Windward: Brian Richardson (235-9416)

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How do I request to have a course in Laulima for a semester?
Instructors do NOT need to request CRN based courses, they are automatically processed via Banner. Once your department has input the course information into banner with you as the instructor of record for the course, that course should appear in your Laulima account. You can log into your Laulima account and access your courses by going to https://laulima.hawaii.edu.

If for some reason you are unable to log in OR do not see any of your assigned courses, please submit the following Request Assistance form.

I am teaching multiple sections of a course, I would like to combine them into one course, how do I request that?
To request a crosslist (combining) of courses, submit a Request Account form. A link to this form can also be found near the bottom of any page in Laulima. In the form click the pull down menu next to "I am requesting a" and select "Grouping (cross listing) of laulima courses". In the first text field enter the course reference numbers (CRN) of the courses you would like to have crosslisted. Please do not leave the first/top text field blank.

NOTE: If you have already added content to one of the sections, please indicate which section (CRN) contains the material. Not all content are able to be transferred and only content from one section can be retained.

 

I need a Laulima site for a University-related project or to develop a course, how can I request that?
To request a non-Banner related Laulima site to either develop future course content or to collaborate on University-related projects, please use the Request Account form. That form can be found linked at the bottom of any page in Laulima. Please include a short title (~15 characters including spaces) and a brief explanation of its purpose in the top field of the form.

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If I run into problems OR my students have technical issues when working with Laulima who can we contact?
Submit a Request Assistance form. In the form be as specific as possible with any problems you are encountering.

When I log into Laulima I don’t see any tabs for my courses.
There are many possible reasons why courses do not appear in the tabs. If you do not see a course, please submit a Request Assistance form to Laulima Support.

Possible reasons include:

  • Course has not been created in Laulima yet.
  • You may not have been put into the course yet.
  • Your course may have been hidden.
  • You may have an error in your Laulima user account.

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What browsers/versions are recommended for working with Laulima?
To access Laulima use one of the following browsers, note that Mozilla Firefox ESR (Win/Mac/Linux) appears to be the most stable and consistent when working with Laulima:

Windows
Mozilla Firefox ESR
Apple Safari or Google Chrome
Note that Internet Explorer is not currently recommend for submitting work or taking tests in Laulima.

Macintosh
Mozilla Firefox ESR
Apple Safari or Google Chrome

Other platforms
Mozilla Firefox ESR

Why doesn’t the spell checker work with some browsers like Firefox?
Some browser’s built-in spell check system is incompatable with the rich text editor (FCKeditor) in Laulima, like Firefox. So, if you need spell checking while using the rich text editor, your only option at this point is to use Internet Explorer and install the free ieSpell tool.

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I am use to using Question Sets when creating my quizzes in WebCT. Does Laulima have this capability?
Yes, you can refer to the Tests & Quizzes or Tasks, Tests and Survey documents on our TALENT manuals site.

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How do I set up WebDAV to work with Laulima?
If you want to be able to upload/download multiple files via the WebDAV protocol, you can refer to the following page:
http://www.hawaii.edu/askus/1113

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